Loading ...
Loading ...
Loading ...
212
• Make sure the files on your memory card or device are in the correct format.
• If you have too many photos on your memory card or device, you may not see all the photos you
expect or may be prompted to select a group of photos by date. Reduce the number of photos on your
card or select one group of photos at a time. Check the specifications for the maximum number of
photos.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card File Specifications
Memory Card Specifications
Cannot Transfer Photos to or from a Memory Card or Device
If you have problems transferring photos to or from a memory card or USB device inserted in your
product, try these solutions:
• Make sure your memory card or device is compatible with the product.
• Make sure your product is securely connected to your computer.
• If you are transferring photos to a memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
Loading ...
Loading ...
Loading ...