User Manual - Page 312

For 2020 E-Class Convertible.

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The following system information is transmitted:
R
Software release of the multimedia system
R
System ID (anonymized)
The transfer of this data is used to optimize com‐
munication between the vehicle and the mobile
phone.
To do this, and to assign several vehicles to the
mobile phone, a vehicle identifier is randomly
generated.
This has no connection to the vehicle identifica‐
tion number (VIN) and is deleted when the multi‐
media system is reset ( page 265).
The following driving status data is transmitted:
R
Transmission position engaged
R
Distinction between parking, standstill, roll‐
ing and driving
R
Day/night mode of the instrument cluster
The transfer of this data is used to alter how
content is displayed to correspond to the driving
situation.
The following position data is transmitted:
R
Coordinates
R
Speed
R
Compass direction
R
Acceleration direction
This data is only transferred while the navigation
system is active in order to improve it (e.g. so it
can continue functioning when in a tunnel).
Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect provides the following
services:
R
Accident and breakdown management (me
button)
R
Concierge Service (when the service is acti‐
vated), appointment requests or similar (me
button)
R
Mercedes-Benz emergency call system (auto‐
matic emergency call or SOS button)
The Mercedes-Benz Customer Center and the
Mercedes-Benz emergency call center are availa‐
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
( page 311).
You can also call the Mercedes-Benz Customer
Center using the multimedia system
( page 311).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, always
call the national emergency services first using
the standard national emergency service phone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
( page 313).
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
310
Multimedia system
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