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SECTION 2 GENESIS ROADSIDE ASSISTANCE PROGRAM
6
SECTION 2
COVERAGE
The Genesis Roadside Assistance Program provides you with the
following services:
o National Retailer of Genesis Branded Products Locator Service
provides you with the location or phone number of Authorized
Retailers of Genesis Branded Products or Authorized Service Facilities
in the United States.
o Roadside Events are defined as either:
1. Towing: Transport for your vehicle to the nearest Authorized
Retailer of Genesis Branded Products or Authorized Service Facility,
in the unlikely event your vehicle is inoperable, or
2. Roadside Services:
- Dead Battery/Jump Start
- Flat Tire Change
(except vehicles that have been supplied with the Tire Mobility
Kit instead of a spare tire)
- Lock out service (keys locked in car)
- Gas delivery (up to three gallons, where permissible, at no
charge when you run out)
o If your vehicle has been diagnosed by an authorized Retailer of
Genesis Branded Products and if the reason for the disablement is a
warrantable issue, please contact Genesis Customer Care's toll-free
number at 844-340-9741 to request reimbursement.
o Examples of non-warranty-related tows would include accidents or
any other tow incident that is not the result of a defect in materials or
workmanship.
o Trip Interruption Benefit: In the event a warrantable mechanical
disablement occurs more than 150 miles away from home, and your
vehicle is disabled overnight due to a repair in process, Genesis
Roadside Assistance will reimburse you for reasonable expenses for
meals, lodging, or alternate transportation. Trip Interruption Benefit
is limited to $200 per day, subject to a five day maximum limit per
incident.
o Incidental or Consequential Damages, including without limitation,
Loss of Time, Inconvenience, Loss of Use of the vehicle, or
Commercial Loss are not covered under this Program.
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