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SECTION 9 EMISSION PERFORMANCE WARRANTY - FEDERAL VEHICLE
30
SECTION 9
Receipts covering the performance of maintenance service should
be retained in the event questions arise concerning maintenance.
These receipts should be transferred to each subsequent owner of
this vehicle. GMA reserves the right to deny warranty coverage if the
vehicle has not been properly maintained. However, denial will not be
based solely on the absence of maintenance records.
These warranties apply only to vehicles manufactured to United
States specifications which are distributed by Genesis Motor America
and registered and normally operated in the 50 United States and
Washington, D.C., the commonwealth of Puerto Rico, the Virgin Islands,
Guam, and American Samoa, and includes the commonwealth of the
Northern Mariana Islands. Vehicles manufactured to other than United
States specifications, distributed by other than GMA and registered
and normally operated outside the 50 United States and Washington,
D.C., the commonwealth of Puerto Rico, the Virgin Islands, Guam,
and American Samoa, or the Commonwealth of the Northern Mariana
Islands are entitled to service of the emission control systems on the
basis of the warranty applicable to such other distribution country.
CLAIMS PROCEDURE
To obtain warranty service under these warranties, the owner should
return the vehicle to an authorized Retailer of Genesis Branded Prod-
ucts during its normal service business hours, where such service will
be performed at no charge for parts, labor, diagnosis and tax.
If an owner’s warranty claim under the 2020 Emission Performance
Warranty is denied, GMA will provide the owner with a written
explanation of why the claim was denied 1) within 30 days from the
time you bring the car to an Authorized Retailer of Genesis Branded
Products, or 2) within the time required by local, state, or federal law for
the vehicle to be repaired without incurring further penalty, whichever
is shorter.
Failure to provide an explanation within the 30-day period shall obligate
GMA to remedy the nonconformity under the Emission Performance
Warranty except:
o When delay is requested by the vehicle owner.
o When delay is caused by factors beyond the control of GMA or
authorized Retailer of Genesis Branded Products.
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