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NOTE: Do not use abrasive cleaners, steel-wool pads, gritty washcloths or
some paper towels. Damage may occur.
TROUBLESHOOTING
First try the solutions suggested here to possibly avoid the cost of a service call.
COOKTOP
PROBLEM POSSIBLE CAUSE SOLUTION
Heating
elements and
controls do not
work.
Cooktop not connected to
proper electrical circuit.
Fuse is blown or circuit
breaker is tripped.
No electricity to the
cooktop.
Have electrician verify that
the proper rated cooktop
voltage is being supplied to
the cooktop.
Replace the fuse or reset
the circuit breaker. If the
problem continues, call an
electrician.
Have electrician check your
power supply.
Heating
elements do not
heat properly.
Improper cookware is being
used.
Select proper cookware.
See “Cookware.”
If the problem continues,
call for service.
Heating
elements cycle
o even when
elements are
turned to their
highest settings.
Heating element
temperature limiters are
temporarily shutting o the
elements due to exceeding
the maximum allowable
temperature.
This is a normal operating
condition, especially during
rapid heat-up operations.
The element will cycle back
on automatically after it has
cooled suciently.
Glass ceramic
surface is see
through or
appears to be red
in color.
Under direct or bright
lighting, you will sometimes
be able to see through the
glass and into the chassis
due to its transparent
quality. You may also notice a
red tint under these
conditions.
These are normal
properties of black ceramic
glass panels.
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP
LINE AT 1-877-337-3639.
13
ENGLISH
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