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38
Problem Possible Causes What To Do
Steam from the vent When using the convection • This is normal.
feature, it is normal to see
steam coming out of the oven
vent. As the number of shelves
or amount of food being
cooked increases, the amount
of visible steam will increase.
“Burning” or “oily” This is normal in a new oven • To speed the process, set a self-clean cycle for a
odor emitting from and will disappear in time. minimum of 3 hours. See the Using the self-
the vent cleaning oven section.
Strong odor An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Fan noise Convection fan is running. • This is normal. The convection fan will run
until the function is over or the door is opened.
• The convection fan will operate during preheat of
the bake cycle. The fan will turn off after the oven
is heated to the set temperature. This is normal.
The oven is self-cleaning. • Wait for the self-clean cycle to finish and the oven
to cool.
Oven shelves are The shelves were cleaned • Apply a small amount of vegetable oil to a paper
difficult to slide in a self-clean cycle. towel and wipe the edges of the oven shelves with
the paper towel. Do not spray with Pam
®
or other
lubricant sprays.
Drawer does not slide The drawer is out • Fully extend the drawer and push it all the way in.
smoothly or drags of alignment. See the Care and cleaning of the range section.
Drawer is over-loaded or • Reduce weight. Redistribute drawer contents.
load is unbalanced.
Warming drawer will A fuse in your home may be • Replace the fuse or reset the circuit breaker.
not work blown or the circuit breaker
tripped.
Controls improperly set. • See the Warming drawer section.
Excessive condensation Liquid in drawer. • Remove liquid.
in the drawer
Uncovered foods. • Cover food with lid or aluminum foil.
Temperature setting too high. • Reduce temperature setting.
Food dries out in the Moisture escaping. • Cover food with lid or aluminum foil.
warming drawer
Drawer not fully closed. • Push drawer in until latch engages.
Before you call for service…
Troubleshooting Tips
Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
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