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Consumer Support Troubleshooting Tips Care and Cleaning Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Problem Possible Causes What To Do
Food does not bake Oven controls improperly set. See the Using the oven section.
or roast properly
Shelf position is incorrect See the Using the oven section.
or the shelf is not level.
Incorrect cookware or See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs See the Adjust the oven thermostat—Do it yourself!
adjustment. section.
Food does not Oven controls improperly set. Make sure you touch the BROIL HI/LO pad.
broil properly
Door not open to the broil stop See the Using the oven section.
position as recommended.
Improper shelf position See the Broiling Guide.
being used.
Cookware not suited For best results, use a pan designed for broiling.
for broiling.
In some areas the power Preheat the broil element for 10 minutes.
(voltage) may be low.
Broil for the longest period of time recommended
in the Broiling Guide.
Oven temperature Oven thermostat See the Adjust the oven thermostat—Do it yourself!
too hot or too cold needs adjustment. section.
Clock and timer do Plug on range is not completely Make sure electrical plug is plugged into a live, properly
not work inserted in the electrical outlet. grounded outlet.
A fuse in your home Replace the fuse or reset the circuit breaker.
may be blown or the
circuit breaker tripped.
Oven controls improperly set. See the Using the clock and timer section.
Oven will not self-clean The oven temperature is Allow the range to cool to room temperature and
too high to set a self-clean reset the controls.
operation.
Oven controls improperly set. See the Using the self-cleaning oven section.
“Crackling” or This is the sound of the This is normal.
“popping” sound metal heating and cooling
during both the cooking
and cleaning functions.
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