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22 | WARRANTY AND SERVICE
© 2016 All rights reserved. KITCHENAID and the design of the Stand Mixer
are trademarks in the U.S. and elsewhere. Used under license in Canada.
In the United States and Puerto Rico:
For service information, or to order
accessories or replacement parts, call
toll-free at 1-800-541-6390 or write to:
Customer eXperience Center,
KitchenAid Small Appliances,
P.O. Box 218, St. Joseph, MI 49085-0218
Outside the United States and
Puerto Rico:
Consult your local KitchenAid dealer
or the store where you purchased the
Multi-Cooker for information on how
to obtain service.
For service information in Canada:
Call toll-free 1-800-807-6777.
For service information in Mexico:
Call toll-free 01-800-0022-767.
We’re so condent the quality of our
products meets the exacting standards
of KitchenAid that, if your Multi-Cooker
should fail within the rst year of
ownership, KitchenAid will arrange
to deliver an identical or comparable
replacement to your door free of charge
and arrange to have your original
Multi-Cooker returned to us. Your
replacement unit will also be covered
by our one year limited warranty.
If your Multi-Cooker should fail within the
rst year of ownership, simply call our
toll-free Customer eXperience Center at
1-800-541-6390 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim. Give
the consultant your complete shipping
address. (No P.O. Box numbers, please.)
When you receive your replacement
Multi-Cooker, use the carton, packing
materials, and prepaid shipping label to
pack up your original Multi-Cooker and
send it back to KitchenAid.
We’re so condent the quality of our
products meets the exacting standards
of the KitchenAid brand that, if your
Multi-Cooker should fail within the rst
year of ownership, we will replace
your Multi-Cooker with an identical
or comparable replacement. Your
replacement unit will also be covered
by our one year limited warranty.
If your Multi-Cooker should fail within
the rst year of ownership, simply call our
toll-free Customer eXperience Center
at 1-800-807-6777 Monday through Friday.
Please have your original sales receipt
available when you call. Proof of purchase
will be required to initiate the claim.
Give the consultant your complete
shipping address.
When you receive your replacement
Multi-Cooker, use the carton, packing
materials, and prepaid shipping label
to pack up your original Multi-Cooker
and send it back to KitchenAid.
WARRANTY AND SERVICE
HASSLE-FREE REPLACEMENT WARRANTY – 50 UNITED STATES,
DISTRICT OF COLUMBIA, AND PUERTO RICO
HASSLE-FREE REPLACEMENT WARRANTY – CANADA
ARRANGING FOR SERVICE AFTER THE WARRANTY EXPIRES,
OR ORDERING ACCESSORIES AND REPLACEMENT PARTS
W10663378D_ENv07.indd 22 11/29/16 3:22 PM
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