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SHS-500 Owner’s Manual 33
Troubleshooting
Q. The overall volume is low, or no sound is heard.
A. Raise the master Volume with the [VOLUME] dial. Or raise the touch sensitivity of the keyboard by
rotating the [EFFECT CONTROL] knob clockwise (DYNAMICS; page 22). Or adjust the filter value:
first select “FILTER” with selector, then adjust its value with the [EFFECT CONTROL] knob.
Q. The instrument cannot be connected to the app via Bluetooth.
A. Check that the Bluetooth function of the smart device is activated. Or initialize the keyboard
(page 32) so that the value of the Function menu “MIDI Select” is reset to “BLE MIDI” (Bluetooth).
Then try connecting again.
Q. The instrument cannot be connected to the app via USB cable.
A. Check that the value of the Function menu “MIDI Select” is set to “USB MIDI” as described on
page 28, step 3. Then try connect again.
Q. Vibrato is added to the sound.
A. Check that the [MODULATION] wheel is set to the appropriate position. Roll the wheel downward
so that the vibrato effect is not added.
Q. MIDI data cannot be transmitted/received.
A. Set the Function according to the terminal or function to be used. For instructions, refer to “MIDI
transmission/reception” on page 13.
Q. The demo song does not play back when the [R/K] button is pressed.
A. Turn the [P] (Standby/On) switch off and turn it on again. Then try the operation again.
For other problems, refer to the Troubleshooting section in the online manual “Reference Manual.”
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