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91
ENGLISH
91
Machine actions Causes Solutions
The machine does not turn on. The machine is not connected to the
electric network.
Connect the machine to the electric
network.
The power button is on position "0". Check that the power button is set to "I".
The drip tray gets lled although
no water is drained.
Water is sometimes drained automati-
cally by the machine into the drip tray
to manage the rinsing of the circuits
and ensure optimum machine perfor-
mance.
This is a normal behaviour of the ma-
chine.
The red
icon is always dis-
played on the machine.
The co ee grounds drawer has been
emptied with the machine o .
The co ee grounds drawer must always
be emptied with the machine on. Wait
until the
icon is displayed before
re tting the drawer.
Co ee is not hot enough. The cups are cold. Preheat the cups with hot water.
Temperature is not correctly set. Set the temperature as described in the
"Programming" chapter.
The machine circuit is clogged by
limescale.
Descale the machine.
No hot water is dispensed. The water dispensing spout hole is
clogged.
Unclog the co ee dispensing spout hole
with a pin.
Make sure that the machine is o and
has cooled down before performing
this operation.
Co ee does not have enough
crema.
(see note)
The blend is unsuitable, co ee is not
freshly roasted or the grind is too
coarse.
Change co ee blend or adjust grinding as
explained in the “Adjusting the Ceramic
Co ee Grinder” chapter.
The milk is not frothed. The milk carafe is dirty or not inserted
correctly.
Clean the carafe and insert it correctly.
The milk carafe dispenser has not been
removed correctly.
Check that the milk dispensing spout has
been removed correctly.
The type of milk used is not suitable for
frothing.
Use the type of milk suggested in the
"Milk Carafe" chapter.
The brew group cannot be
removed.
The brew group is out of place. Turn on the machine. Close the service
door. The brew group automatically
returns to the initial position.
The co ee grounds drawer is inserted. Remove the co ee grounds drawer
before removing the brew group.
The brew group cannot be
inserted.
The brew group is not in the o posi-
tion.
Make sure that the brew group in the
o position, as described in the “Weekly
Cleaning of the Brew Group” chapter.
The gearmotor is not in the correct
position.
Insert the drip tray and the co ee
grounds drawer. Close the service door.
Turn on the machine without inserting
the brew group. The gearmotor moves
back to the correct position. Turn o the
machine and reinsert the brew group as
described in the “Weekly Cleaning of the
Brew Group” chapter.
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