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90
ENGLISH
TROUBLESHOOTING
This chapter summarizes the most common problems you could encoun-
ter with your machine. If you are unable to solve the problem with the
information below, visit www.saeco.com/support for a list of frequently
asked questions or contact the Philips Saeco hotline in your country. Con-
tact details can be found in the warranty booklet packed separately or at
www.saeco.com/support.
Machine actions Causes Solutions
Error Code 1
Co ee grinder blocked.
Co ee outlet duct clogged. Thoroughly clean the co ee
outlet duct as described in the
“Weekly Cleaning of the Brew
Group” chapter.
Error Code 3-4
Brew group blocked, cannot be
pulled out.
The brew group is out of place. Close the service door. Turn
o and back on the machine.
The brew group automatically
returns to the initial position.
Error Code 5
Water circuit error.
Air in the water circuit. Remove and put back the water
tank a few times, making sure
it is properly reinserted. Check
that the water tank compart-
ment is clean.
If the Intenza+ lter is installed,
remove it.
Turn o the machine and put it
back on.
Thereafter place the lter back.
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