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Service
Limited Warranty – Residential
Appliances
ASKO Distribution North America, LLC. (“ASKO”) warrants to the original
purchaser (the “ASKO Customer”) of the ASKO product (the “ASKO
Product”), who purchased the ASKO Product from a distributor, dealer,
manufacturer’s representative or other seller who has been authorized
by ASKO, that this ASKO Product is free of defects in materials and/or
workmanship, subject to the terms and conditions set forth herein. This
Limited Warranty covers parts and labor, except as set forth in this
Limited Warranty. Service must be provided by an authorized ASKO
service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER
THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS
PROVIDED HEREIN. This Limited Warranty is valid only when the ASKO
Product is used in the country in which it was purchased. Proof of
original purchase date is required to obtain service under this Limited
Warranty.
Residential ASKO Products Used Exclusively for
Household/Personal Purposes:
Two (2) Years limited Warranty – Any warranty service claims for
residential ASKO Products must be filed with ASKO within two (2) years
from date of purchase. Service will be provided during normal business
hours.
Residential ASKO Products Not Used Exclusively for
Household/Personal Purposes or used Commercially or used in
Marine, Mobile or Aeronautical Applications:
One (1) Year limited Warranty – Any warranty service claims for ASKO
Products not used exclusively for household and personal use, or used
commercially or used in marine, mobile, or aeronautical applications
must be filed with ASKO within one (1) year from date of purchase.
Service will be provided during normal business hours.
Items excluded from warranty
This limited warranty does not cover:
1 Replacement parts or repair labor if the ASKO Product is used in
a manner that is inconsistent with published user or operator
instructions and/or installation instructions.
2 Service calls to correct the installation of the ASKO Product, to
instruct you on how to use the ASKO Product, to replace or repair
house fuses, or to correct house wiring or plumbing.
3 Consumable items and parts, such as filters.
4 Damage resulting from accident, alteration, misuse, abuse,
negligence, fire, flood, acts of God, improper use, improper
installation, installation not in accordance with electrical or plumbing
codes, or use of products not approved by ASKO, as well as any
attempted repair by other than authorized ASKO service companies.
5 Cosmetic damage, including scratches, dents, chips or other
damage to the finish of the ASKO Product, unless such damage
results from defects in materials or workmanship and is reported
to ASKO within 5 days from date of purchase.
6 Pickup and delivery. The ASKO Product is intended to be repaired
in your home.
7 Repairs to parts or systems resulting from unauthorized
modifications made to the ASKO Product.
8 Expenses for travel and transportation for product service if the
ASKO Product is located in a remote area where service by an
authorized ASKO service company is not available.
9 The removal and reinstallation of the ASKO Product if it is installed
in an inaccessible location or is not installed in accordance with
ASKO’s published installation instructions.
10 Replacement parts or repair labor on ASKO Products with original
model/serial numbers that have been removed, altered or cannot
be easily determined.
Disclaimer
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
EXPRESSLY DISCLAIMED ARE ALL OTHER EXPRESS AND IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Some jurisdictions do not allow exclusion or limitations regarding
warranty rights. This Limited Warranty gives you specific legal rights
and you may have other rights that vary from jurisdiction to jurisdiction.
Attempted repair by any person other than an authorized ASKO service
company will void this Limited Warranty.
Limitation of liability
IN NO EVENT SHALL ASKO OR THE MANUFACTURER AND THEIR
RESPECTIVE PARENTS, SUBSIDIARIES AND AFFILIATES BE LIABLE
FOR CONSEQUENTIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR
SPECIAL DAMAGES. IN NO EVENT SHALL ASKO OR THE
MANUFACTURER AND THEIR RESPECTIVE PARENTS, SUBSIDIARIES
AND AFFILIATES BE LIABLE FOR DAMAGES OTHER THAN ACTUAL
DAMAGES AND IN NO EVENT FOR DAMAGES IN EXCESS OF THE
PRICE PAID FOR THE ASKO PRODUCT AS TO WHICH A CLAIM IS
MADE. Some jurisdictions do not allow the exclusion or limitation of
incidental, consequential or other damages, so these limitations and
exclusions may not apply to you. This Limited Warranty gives you
specific legal rights. You also may have other rights that vary from
jurisdiction to jurisdiction.
Troubleshooting & ASKO Customer Care
If you think you need repair service, first see the Troubleshooting
section of the Use & Care Guide. If you are unable to resolve the
problem after checking Troubleshooting, then additional help can be
obtained by calling ASKO Customer Care at 1-800-898-1879.
Read the chapter Troubleshooting before contacting the Customer
Care Center. If you have encountered a problem that you cannot
resolve, please contact your nearest dealer, see www.asko.com.
When making contact, provide the details on the serial number plate.
Include the service number (1), the article number (2), and the serial
number (3).
SERIAL NO.
ART. NO.
Service no.
1
2
3
Service after expiration of limited
warranty
For information about obtaining parts and labor after expiration of this
Limited Warranty or arising outside the scope of this Limited Warranty,
please contact ASKO Customer Care at 1-800-898-1879. After your
purchase and prior to first use of the ASKO Product, register your ASKO
Product with ASKO by utilizing the address information below. Should
you need further assistance as well, contact us at the address
information below:
ASKO Distribution North America, LLC
Customer Care Center, PO Box 44848, MADISON WI 53744
25
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