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PROBLEM POSSIBLE CAUSE
OVEN WILL NOT WORK • The circuit breaker in your house has been tripped, or a fuse has been blown.
• The oven controls are not properly set.
FOOD DOES NOT BROIL • Oven controls not set properly. See the Broiling section.
PROPERLY
• Door not left open to the broil stop position as recommended.
• Improper shelf position being used. See the Broiling Guide.
• Food is being cooked on a hot pan or on cookware not suitable for broiling.
• Low voltage. See the Broiling section.
• Aluminum foil used on the broiler pan and grid has not been fitted properly
and slit as recommended.
FOOD DOES NOT ROAST • Oven controls not set properly. See the Baking or Roasting section.
OR BAKE PROPERLY
• Shelf position is incorrect. See the Baking or Roasting section.
• Incorrect cookware or cookware of improper size is being used.
• Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
Do It Yourself section.
STEAM FROM THE VENT • When using Convection Bake or Convection Roast, it is normal to see steam
coming out of the oven vent. As the number of shelves or amount of food being
cooked increases, the amount of visible steam will increase.
OVEN TEMPERATURE • Oven thermostat needs adjustment. See the Adjust the Oven Thermostat—
TOO HOT OR TOO COLD Do It Yourself section.
“BURNING” OR “OILY” • This is normal in a new oven and will disappear in time. To speed the process,
ODOR EMITTING FROM set a self-clean cycle for a minimum of 3 hours. See the Operating the Self-
OVEN WHEN TURNED ON Cleaning Oven section.
STRONG ODOR • An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used. This is temporary.
FAN NOISE • A cooling fan or a convection fan (depending on the function you are using)
may automatically turn on and off to cool internal parts. This is normal
and the fan may continue to run even after the oven is off.
If you need more help…call, toll free:
GE Answer Center
®
800.626.2000
consumer information service
38
PROBLEM SOLVER
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