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52
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Top burners do not light Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
or do not burn evenly inserted in the electrical outlet. grounded outlet.
Burner hole or slits on the side • Remove the burner heads and caps and clean them
of the burner may be clogged. with a sewing needle or twist-tie. Make sure you do not
enlarge the holes. Check and clean the electrode area
for burned-on food or grease. See the Care and cleaning
of the range section.
Improper burner assembly. • Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Surface burners light The oven gas shut-off valve • To check the oven gas shut-off valve, remove the
but oven does not may have accidentally been warming drawer (see the Care and cleaning of the
moved during cleaning or range section) and look for the gas shut-off lever
moving. at the back of the range.
Burner flames very Improper air to gas ratio. • If range is connected to LP gas, contact the person
large or yellow who installed your range or made the conversion.
Control signals after You forgot to enter a bake • Touch the BAKE pad and desired temperature or the
entering cooking time temperature or cleaning time. SELF CLEAN pad and desired clean time.
or start time
Food does not bake Oven controls improperly set. • See the Using the oven section.
or roast properly
Shelf position is incorrect. • See the Using the oven section.
Incorrect cookware or cookware • See the Using the oven section.
of improper size being used.
Oven thermostat needs • See the Adjust the oven thermostat—Do it yourself!
adjustment. section.
Clock not set correctly. • See the Using the clock and timer section.
Aluminum foil used improperly • See the Care and cleaning of the range section.
in the oven.
Oven bottom not securely • See the Installation of the range section.
seated in position.
Operating Instructions Safety InstructionsInstallation Instructions
Troubleshooting TipsConsumer Support
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