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14
FAQs
Troubleshooting guide
If you experience problems with your rangehood, or it appears not to be operating correctly, check in the
list below for answers to frequently asked questions. If none of the solutions offered help you solve your
problem, please contact our after sales support line for advice.
Do not attempt to repair the appliance yourself!
Problem Possible Cause Solution
The extractor fan ceases to
function.
There is no electrical current in
the network.
Check with other appliances
that your electricity supply is in
working order.
There is insufcient suction power.
Wrong suction speed has been
selected, or the air outlet is
blocked.
Select suction speed “ II ” if
speed “ I ” was selected.
The charcoal lter needs to be
replaced. The charcoal lter
needs to be replaced if food
smells start to become noticeable
within your kitchen.
If the rangehood is installed to
vent outside, check that the
ducting and outlets are free of
blockages.
Make sure your kitchen is
adequately vented to allow the
entry of fresh air.
The rangehood has switched off
during operation.
The safety cut-out device has
been tripped.
Turn off the rangehood and wait
for the device to reset.
If the rangehood has been
installed below the height levels
indicated in the “Installation”
section, the motor will cut out
frequently, which may damage
the rangehood.
The bulbs do not light up. The bulbs are loose, or burnt out.
Tighten the bulbs, or replace
them, if necessary.
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