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70
TROUBLESHOOTING
66
THE TIVO REMOTE CONTROL
MY TIVO REMOTE CONTROL DOESN'T WORK WITH
MY TIVO BOLT.
• Be sure you are using the TiVo BOLT’s remote control, and
that you hold it so that the TiVo button points toward the
TiVo BOLT.
• If you are trying to use the remote control in RF mode (so that
it can control a TiVo BOLT that is not within line-of-sight),
make sure the remote is paired with the DVR. See RF Remote
Setup (Remote Pairing) for instructions.
• Press any button on the remote. Does the light on the remote
flash?
• If the light does not flash, make sure the batteries are
positioned correctly in the remote. If they are correctly
positioned, try a new set of batteries.
• If the light on the remote does flash, watch the lights on
the front of the TiVo BOLT. If lights on the front of the
TiVo BOLT do not respond to the remote, restart your
TiVo BOLT. See Restarting the TiVo box for instructions.
• You may not have the correct input selected on your TV. Use
the Input, Source, or TV/Video button on your TV’s remote to
change the input.
WHERE CAN I FIND A DESCRIPTION OF THE
REMOTE CONTROL FOR VISUALLY IMPAIRED
USERS?
• Visit tivo.com/accessibility for a detailed description of the
remote control for visually impaired users.
MY SHOWS
MY ONEPASS FOLDER FOR A SHOW IS EMPTY.
• You might be looking in the ‘Recordings’ view for a OnePass
that has no recordings. Double check that you are using the
correct view by going to the OnePass folder and pressing the
button. For more information, see Sorting and filtering
shows.
I HAVE A LOT OF STREAMING VIDEOS IN MY
SHOWS. DO THEY TAKE UP DISK SPACE?
• No. Streaming videos are not stored on the TiVo DVR, so they
do not take up any disk space.
I KNOW I ADDED A NEW SHOW, BUT I CAN’T FIND
IT IN THE MY SHOWS LIST.
• Make sure you’re looking in the correct My Shows category.
For instance, if you are looking for a kids’ show, make sure
that Kids or All is selected in the left-hand column.
• Try switching views by pressing the button. You might be
looking in the ‘Recordings
’ view for a OnePass that has no
recordings, or you might be in a folder where the default view
is ‘Season
’ and new episodes are at the bottom of the list.
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