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69
TROUBLESHOOTING
66
provider options selected. To check the video provider list,
go to ‘Settings & Messages,’ then ‘User Preferences,’ then
‘Add & Manage Video Apps.’
SKIPMODE™ FEATURE
WHAT IS THE SKIPMODE FEATURE?
• The SkipMode feature lets you skip ahead to the end of a
commercial break and resume watching instantly, all with the
press of button.
MY SHOW DOESN’T HAVE THE SKIPMODE
FEATURE AVAILABLE. WHY NOT?
• This feature is available only on select shows, and only after
they are finished recording. We hope to make the feature
available for the most popular shows on the most popular
channels watched by TiVo subscribers. That means you’ll find
SkipMode on many shows that you record between 4:30 p.m.
and midnight (or 12:30 a.m. on major networks) on the most
widely-watched channels.
HOW DOES IT WORK?
• A dedicated team of TV-watchers, who are watching each
show live as it airs, note where programming resumes after
commercial breaks in popular programs. This information is
communicated by the TiVo Service to TiVo subscribers who
have recorded these programs.
CAN I STILL WATCH WHAT I SKIP?
• Yes! The actual recorded show is never altered, and the
commercials remain in the recording -- you can rewind and
watch them at your convenience.
CHANNELS
I CAN’T GO TO ONE OF MY CHANNELS.
• Review your channel list to make sure all the channels you
subscribe to are marked with a check. Compare the channel
list to the list of channels in your cable plan. See channel list
for more information about your channel list.
• The TiVo BOLT requires a CableCARD
™
decoder to receive
any cable programming. Contact your cable company to
order a CableCARD decoder or to make sure that all of the
channels in your cable subscription have been activated. See
CableCARD
™
decoder for more information.
• If you are using an HD antenna, you may need to reorient the
antenna for better reception. Or, the channel you’re trying to
find may not be available over the air.
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