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43
BEFORE REQUESTING SERVICE
ENGLISH
Symptoms and Questions Possible Cause/Solution
Strong odor
y
An odor from the insulation around the inside of the oven is normal for the
first few times the oven is used.
y
This is temporary.
Fan noise
y
The convection fan may turn on and off automatically.
y
This is normal. The convection fan will shut off if the door is opened.
Convection fan not working (convection
models)
y
Preheat temperature not reached.
y
Fan will start automatically once the preheat temperature is reached.
y
Operates opposite the heating cycle.
y
This is normal.
Drawer does not slide smoothly or drags
y
The drawer is out of alignment.
y
Fully extend the drawer and push it all the way in. CARE AND CLEANING
section.
y
Drawer is over-loaded or load is unbalanced.
y
Reduce weight. Redistribute drawer contents.
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