Samsung QN55Q7FNAFXZA 55" QLED Smart 4K UHD TV

User Manual - Transcript

• Page 1 - English - : EMANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at wwwsamsungcomregister Model Serial No To directly go to the page that provides instructions on how to use the manual for visually impaired users select the Learn the Menu Screen link below Learn Menu Screen Link
• Page 2 - English - : Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub Using Voice Interaction 3 Running Voice Interaction 5 Read Before Using Voice Interaction Updating the TVs Software 6 Updating the TVs software to the latest version 7 Updating the TV automatically Getting Support 7 Getting support through Remote Management 8 Finding the contact information for service 8 Requesting service Connections Connection Guide Connecting an Antenna Connecting to the Internet 10 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 12 Troubleshooting wired Internet connectivity issues 13 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 14 Connecting with an HDMI cable 15 Connecting with a component cable Only for models with COMPONENT IN AV IN 16 Connecting with a composite cable Only for models with COMPONENT IN AV IN Audio Input and Output Connections 17 Connecting with an HDMI ARC cable 17 Connecting with a digital audio optical cable 17 Connecting through a wireless network 18 Connecting Bluetooth Devices Connecting a Computer 18 Connecting through the HDMI port Screen sharing HDMI Connecting a Mobile Device 19 Viewing the screen of a mobile device on your TV Screen Sharing 19 Sharing content through the Smart View app 20 Managing a Mobile Device Switching between external devices connected to the TV 20 Changing the input signal 21 Editing the name and icon of an external device 22 Using additional functions Connection Notes 22 Connection notes for HDMI 23 Connection notes for audio devices 24 Connection notes for computers 24 Connection notes for mobile devices Remote Control and Peripherals About the Samsung Smart Remote About the Samsung Smart Remote THE FRAME Connecting to the Samsung Smart Remote Controlling External Devices with the Samsung Smart Remote Using the Universal Remote Using Anynet HDMICEC 30 Connecting an external device through Anynet and using their menus Controlling the TV with a Keyboard 31 Connecting a USB keyboard 31 Connecting a Bluetooth keyboard 31 Using the keyboard II
• Page 3 - English - : Entering Text using the OnScreen QWERTY Keyboard 33 Using additional functions 33 Entering Text using the remote controls microphone and the onscreen QWERTY keyboard Smart Features Smart Hub 34 Displaying the Home Screen 37 Launching Smart Hub automatically 37 Launching the last used app automatically 37 Testing Smart Hub connections 37 Resetting Smart Hub Using a Samsung account 37 Creating and managing your Samsung account 38 Signing in to a Samsung account Using the APPS Service 41 Installing and running an app 42 Managing purchased or installed apps 43 Rating apps Using the eManual 44 Launching the eManual 44 Using the buttons in the eManual Using the Internet Playing picturesvideomusic 46 Playing media content Using the Music Service Using the Sports Service Using the TV PLUS Service Using Voice Interaction 50 Running Voice Interaction 51 Read Before Using Voice Interaction TV Viewing Viewing Broadcast Information at a Glance 53 Using the guide Recording Programs 55 Recording programs 56 Managing the schedule recording list 57 Viewing recorded programs Setting Up a Schedule Viewing 57 Setting up a schedule viewing for a channel 58 Editing a schedule viewing Using Timeshift 59 Buttons and functions available while recording a program or Timeshift Using the Channel List Editing channels 61 Reregistering and deleting a channel 61 Editing registered channels 62 Using Program Rating Lock Creating a Personal Favorites List 62 Registering channels as favorites 63 Viewing and selecting channels on Favorites lists only Editing a Favorites List 63 Adding channels to favorites list 63 Removing channels from a favorites list 63 Rearranging a favorites list 63 Renaming a favorites list TVViewing Support Functions 64 Changing the broadcast signal 64 Scanning for available channels 64 Configuring advanced broadcasting audio settings II III
• Page 4 - English - : Picture and Sound Adjusting the Picture Quality 65 Choosing a picture mode 65 Configuring advanced picture settings Setting the Viewing Environment for External Devices 67 Playing games on an optimized screen 67 Viewing UHD videos 67 Using HDMI black level 68 Registering the TV as a DivXcertified device watching for pay DivX movies Picture Support Functions 68 Changing the picture size Adjusting the Sound Quality 69 Choosing a sound mode 69 Configuring advanced sound settings Using the Sound Support Functions 70 Selecting speakers 70 Listening to the TV through Bluetooth devices 71 Listening to the TV through a Multiroom speaker System and Support Setting the Time and Using the Timer 72 Setting the current time 73 Using the timers Using the Screen Burn Protection and Energy Saving Functions 74 Preventing screen burn 74 Reducing the energy consumption of the TV Updating the TVs Software 75 Updating the TVs software to the latest version 75 Updating the TV automatically Protecting the TV from Hacking and Malicious Code 76 Scanning the TV and connected storage for malicious code Using Other Functions 76 Running the accessibility functions 77 Enabling voice guides for the visually impaired 77 Enabling audio for the video description function 77 White text on black background high contrast 77 Enlarging the font for the visually impaired 78 Learning about the remote control for the visually impaired 78 Learning about the TV menu 78 Showing captions 79 Listening to the TV through Bluetooth devices for the hearing impaired 79 Configuring advanced system settings 81 Checking digital channel signal info and strength 81 Restoring the TV to the factory settings Troubleshooting Getting Support 82 Getting support through Remote Management 83 Finding the contact information for service 83 Requesting service Diagnosing TV operational issues There Is a Problem with the Picture 84 Testing the picture I Cant Hear the Sound Clearly 86 Testing the sound There Is a Problem with the Broadcast My Computer Wont Connect The TV Wont Connect to the Internet The Schedule RecordingTimeshift Function Isnt Working Anynet HDMICEC Isnt Working I Have Trouble LaunchingUsing Apps My File Wont Play I Want to Reset the TV Other Issues IV
• Page 5 - English - : Precautions and Notes Before Using the Recording and Timeshift Functions 93 Before using the recording and schedule recording functions 94 Before using the timeshift function Read Before Using APPS Read Before Using the Internet Read Before Playing Photo Video or Music Files 97 Limitations on use of photo video and music files 98 Supported external subtitles 98 Supported internal subtitles 99 Supported image formats and resolutions 99 Supported music formats and codecs 100 Supported video codecs Read After Installing the TV 102 Picture sizes and input signals 103 Installing an antitheft lock 103 Read before setting up a wireless Internet connection Supported Resolutions for UHD Input Signals 104 If HDMI UHD Color is set to Off 104 If HDMI UHD Color is set to On Read Before Connecting a Computer Supported Resolutions 105 IBM 105 MAC 106 VESA DMT 106 CEA861 Supported Resolutions for Video Signals 107 CEA861 Read Before Using Bluetooth Devices 108 Restrictions on using Bluetooth Blocking programs based on their TV Rating 110 Blocking movies base on their Movie Rating MPAA 110 Blocking programs based on their Canadian English Rating 111 Blocking programs based on their Canadian French Rating 111 Blocking Programs based on their Downloadable US Rating Buttons and Functions 112 Buttons and functions available while playing multimedia content License Accessibility Guidance Learn Menu Screen Using the Remote control 116 Orientation of the Samsung Smart Remote 116 Description of the Samsung Smart Remote Using the accessibility menu 118 Accessibility short cut menu 119 Step by Step instructions to 121 Setting accessibility settings using Voice Interaction Using the TV with Voice Guide on 122 Watching TV Using the guide Setting Up a Schedule Viewing Using the Channel List 129 Creating a Personal Favorites List Recording 131 Using the instant and schedule recording options from the guide screen 132 Using the Instant and Schedule Recording options from program info window 132 Recording a program you are currently watching directly from live TV 133 Changing the recording time 133 Viewing recorded programs 134 Deleting a recorded program Using Smart Hub 134 Smart Hub 136 Displaying the Home Screen in Smart Hub Using the eManual 137 Launching the eManual Using Voice Interaction 138 Running Voice Interaction IV V
• Page 6 - English - : 1 Quick Guides You can learn quickly how to run and use the frequently used functions Connecting the Samsung Smart Remote to the TV Connect the Samsung Smart Remote to your TV to operate the TV When you turn on the TV for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more quot The images buttons and functions of the Samsung Smart Remote may differ by model quot For more information refer to quotAbout the Samsung Smart Remotequot quot Availability depends on the specific model
• Page 7 - English - : 2 Using Smart Hub Connect to Smart Hub for apps games movies and more Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen Source TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source quot The image on your TV may differ from the image above depending on your model and geographical area When you press the button on your remote control you can use the following functions and features Settings When the focus is moved to the icon a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the icons Source You can select an external device connected to the TV quot For more information refer to quotSwitching between external devices connected to the TVquot Search You can search data for channels programs movie titles and apps from Smart Hub quot For more information refer to quotSmart Hubquot
• Page 8 - English - : 3 APPS You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV quot To use this feature the TV must be connected to the Internet quot For more information refer to quotUsing the APPS Servicequot Art You can use the Art Mode function to edit image content such as artworks or pictures when you are not watching TV or when the TV is turned off and then display the content in full screen mode quot This function is supported only in THE FRAME model quot For more information refer to the provided user manual Using Voice Interaction Speak into the microphone on your Samsung Smart Remote to control your TV quot Availability depends on the specific model Running Voice Interaction Press and hold the button on your Samsung Smart Remote say a command and then release the button The TV recognizes the voice command quot When you press the button once the Help Guide is displayed Use the Voice Interaction function as instructed in the Guide quot During voice analysis the system cannot receive voice commands quotSMART HUBquot quotHDMIquot quotUSBquot
• Page 9 - English - : 4 If you say an accessibilityrelated command such as quotCaptionquot or quotVoice Guidequot the command is applied directly and you will see a notification that the function is operating When playing back media content you can execute commands such as quotPlayquot quotPausequot quotStopquot quotRewindquot and quotFast Forwardquot quot The function does not operate for all apps You can set the timer with the command quotSleep reservation in 30 minutesquot To change the source say quotHDMIquot quotTVquot or quotUSBquot To change the picture mode say quotMovie Picture Modequot or quotSet Picture Mode to Standardquot To search say quotSearch quot or quotSearch in YouTubequot To view Help say quotHelpquot quotWhat can I sayquot or quotUser guidequot quot The supported language may differ by geographical region quot When you press the button once the Help Guide is displayed Use the Voice Interaction function as instructed in the Guide
• Page 10 - English - : 5 Read Before Using Voice Interaction Precautions for voice interaction To use Voice Interaction you must have a Samsung account For more information refer to quotUsing a Samsung accountquot The supported voice interaction languages and features may differ by geographical region If the language set differs from the language of your country some features are not available The function is available only when the TV is connected to the Internet Voice interaction is available only on TVs that support it and come with remote controls that have a microphone Symbols including quotquot and special characters are not supported Consequently if a word or sentence contains numeric values or symbols the function may not operate properly Searched results may not provide complete results You may be required to pay for some apps Consequently you may encounter a service application or contract To change the current channel by saying channel names as voice commands you must finish Set Up Your Service Provider Settings General Start Setup To use the voice text input function and Smart search function you must consent to provisions allowing third parties to collect and use your voice data To use the interactive voice interaction function you must Agree to Smart Hubs Terms of Use Agree to a guidance regarding the collection and use of personal information for the Smart Hub service Consent to the collection and use of personal information for the voice interactionbased service Requirements for using voice interaction The voice interaction rate differs with the volumetone pronunciation and ambient sound environment TV sound and ambient noise The optimal volume for voice commands is between 75 dB and 80 dB
• Page 11 - English - : 6 Updating the TVs Software View your TVs software version and update it if necessary Settings Support Software Update Try Now Updating the TVs software to the latest version DO NOT turn off the TVs power until the update is complete The TV will turn off and on automatically after completing the software update Video and audio settings will be reset to their defaults after a software update Updating through the Internet Settings Support Software Update Update Now quot Updating from the Internet requires an active Internet connection Updating through a USB device Settings Support Software Update Update Now After downloading the update file from the Samsung website and storing it on a USB device connect the USB device to the TV to update quot To update using a USB flash drive download the update package from Samsungcom to your computer Then save the update package in the USB devices toplevel folder Otherwise the TV will not be able to locate the update package
• Page 12 - English - : 7 Updating the TV automatically Settings Support Software Update Auto Update If the TV is connected to the Internet you can have the TVs software update itself automatically while you are watching the TV When the background update is completed it is applied the next time the TV is turned on If you agree to the Smart Hub terms and conditions Auto Update is set to On automatically If you want this function disabled use the Select button to turn it off quot This function may take a longer time if another network function is running concurrently quot This function requires an Internet connection Getting Support Get help directly from Samsung if you have a problem with your TV Getting support through Remote Management Settings Support Remote Management After consenting to our service agreement you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV correct problems and update your TVs software remotely via the web You can also turn Remote Management on and off quot This function requires an Internet connection What is Remote Support Samsung Remote Support service offers you oneonone support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings for you Perform a factory reset on your TV Install recommended firmware updates
• Page 13 - English - : 8 How does Remote Support Work You can easily have a Samsung Tech service your TV remotely Call the Samsung Contact Center and ask for remote support Open the menu on your TV and go to the Support section Select Remote Management then read and agree to the service agreements When the PIN screen appears provide the PIN number to the agent The agent will then access your TV Finding the contact information for service Settings Support About This TV You can view the address of the Samsung website the call center phone number your TVs model number your TVs software version Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website quot You can also view information by scanning the QR code of your TV quot You can also start this function by pressing and holding the button for 5 or more seconds Requesting service Settings Support Request Support You can request service when you encounter a problem with the TV Select the item matching the problem that you encountered and then select Request Now or Schedule Appointment Send Your service request will be registered The Samsung Contact Center will contact you to set up or confirm your service appointment quot You must agree to the terms and conditions for the service request quot This function is not available in specific geographical areas quot This function requires an Internet connection
• Page 14 - English - : 9 Connections You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless router Using various connectors you can also connect external devices Connection Guide You can view detailed information about external devices that can be connected to the TV Source Connection Guide It shows you how to connect various external devices such as settop boxes game consoles and PCs using pictures If you select the connection method and an external device the connection details appear Connection Guide Cable BoxDisc Player HDMI Game Console PC Audio Device Mobile Device External Storage Accessory quot The image on your TV may differ from the image above depending on your model and geographical area Connecting an Antenna You can connect an antenna cable to your TV quot An antenna connection is not necessary if you connect a cable or satellite box ANT IN
• Page 15 - English - : 10 Connecting to the Internet You can get access to the Internet through your TV Connecting to your Internet network Settings General Network Open Network Settings Connect to an available network Establishing a wired Internet connection Settings General Network Open Network Settings Wired If you connect a LAN cable the TV automatically accesses the Internet LAN quot Use a CAT 7 STP type cable for the connection Shielded Twist Pair quot The TV will not be able to connect to the Internet if your network speed is below 10 Mbps
• Page 16 - English - : 11 Establishing a wireless Internet connection Settings General Network Open Network Settings Wireless Make sure that you have the wireless routers SSID name and password settings before attempting to connect and then follow the directions on the screen Wireless network Select your wireless network Refresh quot The image on your TV may differ from the image above depending on your model and geographical area quot If no wireless router is found select Add Network at the bottom of the list and enter the network name SSID quot If your wireless router has a WPS or PBC button select Use WPS at the bottom of the list and then push the WPS or PBC button on your router within 2 minutes The TV will connect automatically Checking the Internet connection status Settings General Network Network Status View the current network and Internet status
• Page 17 - English - : 12 Resetting Your Network Settings General Network Reset Network Restore the network settings to the factory default Changing the name of the TV on a network Settings General System Manager Device Name You can change the name of the TV on the network Select User Input at the bottom of the list and change the name Setting up network IP settings according to IPv6 Settings General Network Expert Settings IPv6 quot This function is not available on certain models in specific geographical areas Checking an Internet connection set up over IPv6 Settings General Network Expert Settings IPv6 Status quot This function is not available on certain models in specific geographical areas Troubleshooting Internet Connectivity Issues If your TV wont connect to the Internet try the solutions below Troubleshooting wired Internet connectivity issues Try Now After reading the following content troubleshoot the wired Internet connection issue If the problem persists contact your Internet Service Provider No network cable found Make sure that the LAN cable is plugged in on both ends If it is plugged in make sure that the router is turned on If the router is on try turning it off and then on
• Page 18 - English - : 13 IP auto setting failed Configure the settings in IP Settings Make sure that the DHCP server is enabled on the router and then reset the router Unable to connect to the network Check all IP Settings After checking the DHCP server status must be active on the router remove the LAN cable and then connect it again Connected to a local network but not to the Internet Make sure that the Internet LAN cable is connected to the routers external LAN port Check the DNS values in IP Settings Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Troubleshooting wireless Internet connectivity issues After reading the following content troubleshoot the wireless Internet connection issue If the problem persists contact your Internet Service Provider Wireless network connection failed If a selected wireless router is not found go to Open Network Settings and then select the correct router Unable to connect to a wireless router Check if the router is turned on If it is turn it off and then on Enter the correct password if required
• Page 19 - English - : 14 IP auto setting failed Configure the settings in IP Settings Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in Enter the correct password if required Unable to connect to the network Check all IP Settings Enter the correct password if required Connected to a local network but not to the Internet Make sure that the Internet LAN cable is connected to the routers external LAN port Check the DNS values in IP Settings Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Connecting Video Devices Make the correct video connections between your TV and your external devices Connecting with an HDMI cable HDMI IN
• Page 20 - English - : 15 Connecting with a component cable Only for models with COMPONENT IN AV IN A Component connection lets you enjoy video resolutions up to 1080p To watch video from most DVD and Bluray players use the Component connection Review the illustration below and then connect Component IN and AV IN on the TV to Component OUT on the external device by using the provided component and AV adaptors Make sure to connect the same color connectors together blue to blue yellow to yellow etc COMPONENT IN AV IN COMPONENT IN COMPONENT IN Adapter AV IN Adapter AV IN quot To use component equipment connect both the component adapter blue and the AV adapter yellow
• Page 21 - English - : 16 Connecting with a composite cable Only for models with COMPONENT IN AV IN Through the Composite connection you can enjoy the resolution up to 480i Review the illustration below and then connect AV IN on the TV to AV OUT on the external device using the provided AV adapter and composite cable When connecting the cables be sure to match the colors of the cables to the colors of the ports AV IN COMPONENT IN COMPONENT IN COMPONENT IN Adapter AV IN Adapter AV IN quot Connect AV composite equipment to AV In only Do not connect to Component In
• Page 22 - English - : 17 Audio Input and Output Connections Make the correct audio connections between your TV and your external devices quot For more information about how to select external speakers refer to quotSelecting speakersquot Connecting with an HDMI ARC cable HDMI IN ARC Connecting with a digital audio optical cable DIGITAL AUDIO OUT OPTICAL Connecting through a wireless network You can connect the TV to a Samsung wireless audio device through your wireless network The two devices must be connected to the same network For more information about the connection and its use refer to the user manual of the audio device
• Page 23 - English - : 18 Connecting Bluetooth Devices For more information about how to connect and use external speakers refer to the Connection Guide Source Connection Guide and to the speakers user manuals quot This function is not available on certain models in specific geographical areas Connecting a Computer Use the TV as a computer monitor or connect the TV to a computer via your network and access the computers content Connecting through the HDMI port Screen sharing HDMI HDMI IN HDMI DVI HDMI IN quot When your PC is connected select PC for the Device Icon For more information about the port settings refer to quotEditing the name and icon of an external devicequot
• Page 24 - English - : 19 Connecting a Mobile Device View a mobile devices screen and multimedia content by connecting the mobile device to your TV or network After you connect a mobile device that supports screen mirroring to your TV you can use screen mirroring to view the screen of the mobile device on your TV wirelessly and play the video audio or photo files currently playing on the mobile device on your TV If your mobile device does not support mirroring download and install the Smart View Screen Mirroring app Viewing the screen of a mobile device on your TV Screen Sharing When you run the Smart View on a mobile device you can view the screen of the mobile device on the TV Run the Smart View Screen Mirroring on your mobile device The device searches for TVs that can be connected Select the desired TV from the searched result The TV and the mobile device are connected If there is no TV found try again after turning both off and on If you have multiple TVs assign a different name to each TV in Settings General System Manager Device Name to make selection easy Sharing content through the Smart View app When you install and then run the Samsung Smart View App on your mobile device you can play the mobile devices multimedia content on your TV You can download the app from Google Play Store Samsung Apps or the App Store The mobile device and your Smart TV must be connected to each other on the same network quot This function is not available on certain models in specific geographical areas
• Page 25 - English - : 20 Managing a Mobile Device Settings General External Device Manager Device Connect Manager Access Notification Set whether to display a notification when a mobile device attempts to connect to the TV for the first time Device List View and manage a list of mobile devices that have requested permission to connect to the TV Switching between external devices connected to the TV You can switch between TV programs and the content of external devices Changing the input signal Source When you select a connected external device on the Source screen the output of the selected device is displayed on the TVs screen quot To control a device Bluray player game console etc that supports universal remote control with the TVs remote connect the device to an HDMI port on the TV and then turn on the device Lets you switch to the output of the device automatically or lets you configure universal remote control for the device automatically To configure the device for universal remote control automatically point the TVs remote control at the device Note that this function may not be supported depending on the device and geographical area quot When a USB device is connected to the USB port a popup message appears that lets you switch easily to the media content listed on the device
• Page 26 - English - : 21 Editing the name and icon of an external device Source You can change the port name for a connected external device or add it to Home Screen Edit Information Source Add to Home Source quot The image on your TV may differ from the image above depending on your model and geographical area Move the focus to a connected external device Press the Up directional button The following 2 functions become available Note that available functions may differ with the port type Edit You can change the port name of an external device for easy identification Information You can view detailed information about an external device Add to Home You can add the port of an external device to the Home Screen for quick switching
• Page 27 - English - : 22 Using additional functions You can use the following features on the Source screen Connection Guide The guide to device connections Universal Remote The function that lets you register external devices to your Samsung Smart Remote and control them using the Remote quot This function is not available on certain models in specific geographical areas quot For more information refer to quotControlling External Devices with the Samsung Smart Remote Using the Universal Remotequot Connection Notes When connecting an external device note the following quot The number of connectors and their names and locations may differ with the model quot Refer to the external devices operating manual when connecting it to the TV The number of external device connectors and their names and locations may differ with the manufacturer Connection notes for HDMI The following types of HDMI cables are recommended HighSpeed HDMI Cable HighSpeed HDMI Cable with Ethernet Use an HDMI cable with a thickness of 066 inches 17 mm or less Using a noncertified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a Local Area Network LAN built with coaxial cables standardized by the IEEE Use a cable shorter than 10 feet 3 m to get the best UHD viewing quality
• Page 28 - English - : 23 Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your PC does not support HDMI video out connect your PC with an HDMIDVI cable quot For more information refer to quotConnecting a Computerquot For One Connect or One Connect Mini supported models when the TV is connected to other equipment such as a DVDBD player or a settopbox via HDMI network standby mode will be automatically activated In this network standby mode the TV continues to detect and connect HDMI Devices This function can be deactivated by pressing the following buttons on the remote control On the Samsung Smart Remote VOL up directional button left directional button up directional button down directional button VOL On the standard remote control up directional button left directional button up directional button down directional button RETURN quot If the function is deactivated and TV is turned off the function is automatically activated again when the TV is next switched on Connection notes for audio devices For better audio quality it is a good idea to use an AV receiver Connecting a device using an optical cable does not automatically change the audio output to the devices speakers To change the audio output to the device do one of the following Use the Quick Settings screen to change to the connected device Use the Select button to select Audio OutOptical on the Sound Output menu Settings up directional button Sound Output Use the Settings screen to change to the connected device Select Audio OutOptical on the Sound Output menu Settings Sound Sound Output An unusual noise coming from a connected audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio devices manufacturer Digital audio is only available with 51channel broadcasts
• Page 29 - English - : 24 Connection notes for computers For the resolutions supported by the TV refer to quotRead Before Connecting a Computer Supported Resolutionsquot As long as file sharing is activated unauthorized access may occur When you do not need to access data disable file sharing Your PC and Smart TV must be connected to each other on the same network When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device Connection notes for mobile devices To use the Smart View function the mobile device must support a mirroring function such as AllShare Cast or Smart View To check whether your mobile device supports the mirroring function please visit the mobile device manufacturers website To use WiFi Direct the mobile device must support the WiFi Direct function Please check if your mobile device supports WiFi Direct The mobile device and your Smart TV must be connected to each other on the same network The video or audio may stop intermittently depending on network conditions When sharing content with other networkbased devices such as those in an IP Internet Protocol storage system sharing may not be supported due to the networks configuration quality or functionality for example if the network has an NAS NetworkAttached Storage device
• Page 30 - English - : 25 Remote Control and Peripherals You can control TV operations with your Samsung Smart Remote Pair external devices such as a keyboard for ease of use About the Samsung Smart Remote Learn about the buttons on the Samsung Smart Remote
• Page 31 - English - : 26 Button Description Voice recognition Runs Voice Interaction Press the button say a voice command and then release the button to run Voice Interaction When pressed once the guide to Voice Interaction appears Virtual numeric pad Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc If the Color Button appears with a number strip on the screen select the Color Button and then select a specific color by using the directional pad updownleftright Use this to access additional options that are specific to the feature in use 4 Color button Use these colored buttons to access additional options that are specific to the feature in use quot These buttons are not available in the USA and Canada Directional pad up downleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching content detailed program information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a program the previous channel appears Smart Hub Press to return to the Home Screen Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears CH Channel Move the button up or down to change the channel To see the Guide screen press the button Press and hold the button up or down to quickly change the channel quot Use the Samsung Smart Remote less than 20 feet from the TV The usable distance may vary with the wireless environmental conditions quot The images buttons and functions of the Samsung Smart Remote may differ with the model quot This function may not be supported depending on the model or geographical region quot To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must configure universal remote control for the device For more information refer to quotControlling External Devices with the Samsung Smart Remote Using the Universal Remotequot quot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMI CECquot
• Page 32: 27 About the Samsung Smart Remote THE FRAME Learn about the buttons on the Samsung Smart Remote
• Page 33 - English - : 28 Button Description Power When watching TV press to switch to Art mode In Art mode press to switch to watching TV Press and hold to turn off the TV completely Voice recognition Runs Voice Interaction Press the button say a voice command and then release the button to run Voice Interaction When pressed once the guide to Voice Interaction appears Virtual numeric pad Press to bring up the virtual numeric pad on the screen Use the numeric keypad to enter numeric values Select numbers and then select Done to enter a numeric value Use to change the channel enter a PIN enter a ZIP code etc If the Color Button appears with a number strip on the screen select the Color Button and then select a specific color by using the directional pad updownleftright Use this to access additional options that are specific to the feature in use 4 Color button Use these colored buttons to access additional options that are specific to the feature in use quot These buttons are not available in the USA and Canada Directional pad up downleftright Moves the focus Select Selects or runs a focused item When pressed while you are watching content detailed program information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a program the previous channel appears Smart Hub Press to return to the Home Screen Press in Art mode to switch to TV mode Playpause When pressed the playback controls appear Using these controls you can control the media content that is playing VOL Volume Move the button up or down to adjust the volume To mute the sound press the button When pressed for 1 second or more the Accessibility Shortcuts appears CH Channel Move the button up or down to change the channel To see the Guide screen press the button Press and hold the button up or down to quickly change the channel quot Use the Samsung Smart Remote less than 20 feet from the TV The usable distance may vary with the wireless environmental conditions quot The images buttons and functions of the Samsung Smart Remote may differ with the model quot This function may not be supported depending on the model or geographical region quot To use the Samsung Smart Remote to control a compatible external device that does not support HDMICEC Anynet you must configure universal remote control for the device For more information refer to quotControlling External Devices with the Samsung Smart Remote Using the Universal Remotequot quot To use the Samsung Smart Remote to control a compatible external device that does support HDMICEC Anynet connect the device to an HDMI port on the TV using an HDMI cable For more information refer to quotUsing Anynet HDMI CECquot
• Page 34 - English - : 29 Connecting to the Samsung Smart Remote Pair the TV with the Samsung Smart Remote When you turn on the TV for the first time the Samsung Smart Remote pairs to the TV automatically If the Samsung Smart Remote does not pair to the TV automatically point it at the remote control sensor of the TV and then press and hold the and buttons simultaneously for 3 seconds or more quot Availability depends on the specific model Controlling External Devices with the Samsung Smart Remote Using the Universal Remote Control the TV and connected external devices with the Samsung Smart Remote Source Universal Remote You can control external devices connected to the TV using the remote control To control external devices register them by following the instructions on the screen quot Availability depends on the specific model quot You can also use the Anynet HDMICEC function to operate external Samsung devices with your TVs remote control without any additional setup For more information refer to quotUsing Anynet HDMICECquot quot Certain external devices connected to the TV may not support the universal remote feature quot Do not place any obstacles in front of an external device It may cause signals from the remote control to be transmitted improperly quot The TV memorizes both the external device and its connection port HDMI 1 HDMI 2 etc
• Page 35 - English - : 30 Using Anynet HDMICEC Control an external device connected via Anynet HDMICEC with the remote control You can use the TVs remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet HDMICEC Note that you can only set up and operate Anynet HDMICEC with the remote control Connecting an external device through Anynet and using their menus Settings General External Device Manager Anynet HDMICEC Set Anynet HDMICEC to On Connect an HDMICECcompliant device to the TV Turn on the connected external device The device is automatically connected to the TV After connection is finished you can access the menu of the connected device on your TV screen using your TV remote and control the device quot The connecting process can take up to 2 minutes to complete Read before connecting an Anynet HDMICEC device quot You can configure the TVs Universal Remote to control thirdparty cable boxes Bluray players and home theaters that do not support HDMICEC For more information refer to quotControlling External Devices with the Samsung Smart Remote Using the Universal Remotequot quot Anynet cannot be used to control external devices that do not support HDMICEC quot Anynet HDMICECenabled devices must be connected to the TV with an HDMI cable Note that some HDMI cables may not support Anynet HDMICEC quot The TV remote control may not work under certain circumstances If this occurs set up the device as an Anynet HDMI CECenabled device again quot Anynet HDMICEC works only with external devices that support HDMICEC and only when those devices are either in standby mode or turned on quot Anynet HDMICEC can control up to 12 compliant external devices up to 3 of the same type except for home theaters Anynet HDMICEC can control only one home theater system quot To listen to 51channel audio from an external device connect the device to the TV via an HDMI cable and connect a 51 home theater system directly to the external devices digital audio output connector quot If an external device has been set up for both Anynet and a universal remote control the device can be controlled only with the universal remote control
• Page 36 - English - : 31 Controlling the TV with a Keyboard Connecting a keyboard makes it easier to control the TV Connecting a USB keyboard Plug the keyboard cable into the USB port Connecting a Bluetooth keyboard Settings General External Device Manager Keyboard Manager Add Bluetooth Keyboard quot This function is not available on certain models in specific geographical areas quot If your device was not detected position the keyboard close to the TV and then select Refresh The TV scans for available devices again Using the keyboard Keyboard Remote control functions Directional keys Moves the focus Windows key Displays the TV settings Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 F2 F3 F4 key Color buttons F5 key Launches the Home Screen F6 key Displays the source screen F7 key Launches the Channel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel
• Page 37 - English - : 32 Setting up the keyboard In Settings General External Device Manager Keyboard Manager you can set the following functions Keyboard Language Keyboard Type Entering Text using the OnScreen QWERTY Keyboard Use the QWERTY keyboard to enter text on your TV Recommended text Options Predict Next Character quot The image on your TV may differ from the image above depending on your model and geographical area
• Page 38 - English - : 33 Using additional functions Select on the QWERTY keyboard screen The following options are available quot The options available may differ depending on the function running currently Recommended text Reset Recommended Text Memory Predict Next Character when using direction buttons Language Entering Text using the remote controls microphone and the onscreen QWERTY keyboard When the QWERTY keyboard is on the screen press and hold the button on the Samsung Smart Remote speak into the microphone on the Samsung Smart Remote and then release the button What you say appears on the screen as text quot This function is not available on certain models in specific geographical areas
• Page 39 - English - : 34 Smart Features You can enjoy various apps with Smart Hub Smart Hub View descriptions of Smart Hubs basic functions After pressing the button on your remote control you can surf the web and download apps with Smart Hub quot Some of the Smart Hub services are paid services quot To use Smart Hub the TV must be connected to the Internet quot Some Smart Hub features may not be available depending on the service provider language or region quot Smart Hub service outages can be caused by disruptions in your Internet service quot You can view the entire text of the Terms amp Policy document by navigating to Settings Support Terms amp Policy If you want to stop using Smart Hub you can cancel the agreement Try Now quot To cancel the Smart Hub service agreement though it is a required one select Reset Settings General Support Self Diagnosis Reset and then press the right directional button at the Smart Hub Terms amp Conditions Privacy Policy step Displaying the Home Screen Press the button Source TV HDMI 1 HDMI 2 USB 1 USB 2 Connection Guide Universal Remote Source quot The image on your TV may differ from the image above depending on your model and geographical area
• Page 40 - English - : 35 On the Home Screen you can easily run the apps you have used previously or frequently The apps can also be moved or deleted from the screen Settings When the focus is moved to the icon a list of quick settings icons appears above the top of the menu You can quickly set frequently used functions by clicking the icons Pressing Settings displays all setting menus available Picture Mode You can select the picture mode that provides the best viewing experience Sound Mode You can select a sound mode to optimize your listening experience Sound Output You can select which speakers the TV uses for audio output Caption You can watch TV broadcasts with captions quot This function is not available on certain models in specific geographical areas Sleep Timer You can automatically shut off the TV after a preset period of time Network You can view the current network and Internet status Source You can select an external device connected to the TV quot For more information about connecting external devices refer to quotSwitching between external devices connected to the TVquot
• Page 41 - English - : 36 Search You can search the apps or games in Smart Hub services APPS You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV quot To use this feature the TV must be connected to the Internet quot For more information refer to quotUsing the APPS Servicequot Art You can use the Art Mode function to edit image content such as artworks or pictures when you are not watching TV or when the TV is turned off and then display the content in full screen mode quot This function is supported only in THE FRAME model quot For more information refer to the provided user manual Move Remove Moving an item on the Home Screen Move the focus to the app you want to move press the down directional button on the remote control and then select Move Move the app to the desired position by pressing the left or right directional button and then press the Select button The selected app is moved on the Home screen Removing an item on the Home Screen Move the focus to the app you want to delete press the down directional button on the remote control and then select Remove The selected app is deleted
• Page 42 - English - : 37 Launching Smart Hub automatically Settings General Smart Features Autorun Smart Hub When you set Autorun Smart Hub to On the TV displays the Home Screen automatically when you turn the TV on Launching the last used app automatically Settings General Smart Features Autorun Last App If Autorun Last App is set to On the last used app is automatically run when you turn on the TV Testing Smart Hub connections Settings Support Self Diagnosis Start Smart Hub Connection Test Resetting Smart Hub Settings Support Self Diagnosis Reset Smart Hub Using a Samsung account Create and manage your own Samsung account Settings General System Manager Samsung Account Creating and managing your Samsung account quot You can view the entire text of the Terms amp Policy in Settings General System Manager Samsung Account My Account Samsung Account Privacy Policy after logging in to your Samsung account quot You can also create a Samsung account at httpaccountsamsungcom Once you have an account you can use the same ID on both the TV and the Samsung website
• Page 43 - English - : 38 Creating a new account Settings General System Manager Samsung Account Add Account Create Account To create a new Samsung account follow the instructions on the screen quot For more information about the terms select View Details quot To protect personal information select Profile image selection and password entry High security in the field below the password entry bar quot If you want the TV to log you into your account automatically whenever you turn on the TV click Sign me in automatically Creating a Samsung account using a Facebook account Settings General System Manager Samsung Account Add Account Create with Facebook Creating a Samsung account using a PayPal account Settings General System Manager Samsung Account Add Account Create with PayPal Signing in to a Samsung account Settings General System Manager Samsung Account Sign In Changing and adding information to a Samsung account Settings General System Manager Samsung Account My Account Edit profile quot To change the account information you must be logged in to your Samsung account Managing payment information saved on the TV Settings General System Manager Samsung Account My Account Payment Info quot To manage the payment information you must be logged in to your Samsung account
• Page 44 - English - : 39 Configure the sync internet settings Settings General System Manager Samsung Account My Account Sync Internet quot To configure the sync internet settings you must be logged in to your Samsung account Deleting a Samsung account from the TV Settings General System Manager Samsung Account My Account Remove Account quot To remove account information you must be logged in to your Samsung account Signing out of your Samsung account To sign out of your Samsung account move the focus to your account at Settings General System Manager Samsung Account and then press the Select button When the popup message appears select Yes Viewing the user agreement and privacy policy Settings General System Manager Samsung Account My Account Samsung Account Privacy Policy quot To view the user agreement and privacy policy you must be logged in to your Samsung account
• Page 45 - English - : 40 Using the APPS Service Download and run various apps from Smart Hub APPS You can enjoy a wide range of content including news sports weather and games by installing the corresponding apps on your TV quot To use this feature the TV must be connected to the Internet quot When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ with the geographical area APPS Editors Choice Most Popular quot The image on your TV may differ from the image above depending on your model and geographical area Sign In Selecting Sign In displays the Samsung Account screen on which you can create a Samsung account or log in to the system
• Page 46 - English - : 41 App Search You can search for available apps Settings You can manage the installed apps Installing and running an app Installing an app Move to the app you want to install and then press the Select button The detailed information screen appears Select Install When the installation is complete you can run the app immediately quot You can view installed apps on the Settings screen quot When the TVs internal memory is insufficient you can install an app on a USB device quot You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated quot You cannot run an app installed on a USB device on a PC or another TV Launching an app You can run the app desired from Downloaded App The icons below appear within the selected apps icon and indicate the following The app is installed on a USB device The app has a password The app is installed The app needs to be updated The app supports Smart View
• Page 47 - English - : 42 Managing purchased or installed apps Select Settings on APPS You can manage installed apps Settings Auto Update On Delete Add to Home Lock Move Reinstall View Details quot The image on your TV may differ from the image above depending on your model and geographical area Removing an app Select an app to delete Select Delete The selected app is deleted quot Ensure that the related app data is also removed when you remove an app Adding apps to the Home Screen Select an app to add Select Add to Home After the Home screen appears move the selected app to the desired location Press the Select button The selected app is added to the Home Screen
• Page 48 - English - : 43 Locking and unlocking apps Select an app to lock or unlock Select LockUnlock The selected app is locked or unlocked quot To lock or unlock an app enter the PIN The default PIN is quot0000quot You can set the PIN in Settings General System Manager Change PIN Moving apps Select an app to move Select Move Move the app to the desired location Press the Select button quot This function is not available on certain models in specific geographical areas Reinstalling an app Select the app to install again Select Reinstall Reinstallation starts Checking the app information details Select the app to check Select View Details The app information screen appears Automatically updating apps Installed apps can be automatically updated If you do not want apps automatically updated set Auto Update to Off quot Automatic update is enabled only when the TV is connected to the Internet Rating apps You can rate an app on the detailed information screen using the left or right directional button on the remote
• Page 49 - English - : 44 Using the eManual Control and read the manual embedded in your TV Launching the eManual Settings Support Open eManual You can view the embedded eManual that contains information about your TVs key features quot Alternatively you can download a copy of the eManual from Samsungs website quot Words in blue eg Picture Mode indicate a menu item Using the buttons in the eManual Search Index Recently Viewed Topics Try Now Allows you to access the corresponding menu item and try out the feature right away Link Allows you to access the corresponding reference page quot Some menu screens cannot be accessed from the eManual Using the Internet Surf the Internet on your TV Internet quot When you select Internet you can see recently viewed web sites or featured recommendations When you select a desired web site you can get immediate access to it quot You can use the Internet more easily after connecting a keyboard and mouse quot You can scroll web pages with the Directional pad quot The web pages may differ from those on a PC quot For more information about the Internet refer to quotRead Before Using the Internetquot
• Page 50 - English - : 45 Playing picturesvideomusic Play media content stored on your TV USB devices smartphones cameras PCs etc Source Connected Device Samsung USB Samsung USB Filter By All Sort By Title Options quot The image on your TV may differ from the image above depending on your model and geographical area You can play media content saved on storage devices such as USB devices mobile devices and cameras on the TV Try Now quot You cannot play media content if the content or the storage device is not supported by the TV For more information refer to quotRead Before Playing Photo Video or Music Filesquot quot To connect the TV to a computer refer to quotConnecting a Computerquot quot Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files quot To connect the TV to a mobile device refer to quotConnecting a Mobile Devicequot You can use the following functions on the media content list screen of a storage device Filter By Filters the media content by type of media music photo video recorded contents etc