User Manual Samsung QN75Q70RAFXZA 75" Class Q70R QLED Smart 4K UHD TV (2019)

Samsung QN75Q70RAFXZA 75" Class Q70R QLED Smart 4K UHD TV (2019) - Use Manual - Use Guide PDF.
Documents: Go to download!
  • Owner's manual - (English)



Quick Guides

You can learn quickly how to run and use the frequently used functions, such as Bixby, Ambient Mode, and Smart Hub.

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.

For more information about the Samsung Smart Remote that comes with the QLED TV (except for Q50R model) and The Serif, refer to "About the Samsung Smart Remote (QLED TV and The Serif)."

For more information about the Samsung Smart Remote that comes with the UHD TV, refer to "About the Samsung Smart Remote (UHD TV)."

For more information about the Samsung Smart Remote that comes with The Frame, refer to "About the Samsung Smart Remote (The Frame)."

The Samsung Smart Remote may not be supported depending on the model or geographical area.

Using Smart Hub

Connect to Smart Hub for apps, games, movies, and more.

Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.

The image on your TV may differ from the image above depending on the model and geographical area.

When you press the button on your remote control, you can use the following functions and features.

1 Notification

You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to broadcast a scheduled program or when an event occurs on a registered device.

For more information, refer to "Displaying the Home Screen."

2 Settings

When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons.

3 Source

You can select an external device connected to the TV.

For more information, refer to "Switching between external devices connected to the TV."

4 Search

You can search for channels, programs, movie titles, and apps from Smart Hub.

To use this feature, the TV must be connected to the Internet.

5 APPS

You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.

To use this feature, the TV must be connected to the Internet.

For more information, refer to "Using the APPS Service.

6 Ambient Mode

You can enhance your living space with decorative content that matches the surroundings or view essential realtime information such as weather, time, and news on the TV screen when you are not watching TV.

To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV, press the button.

If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.

Because this function is specific to QLED TV (except for Q50R model) and The Serif, it may not be supported depending on the model.

For more information about the Ambient Mode, refer to "Using the Ambient Mode.

7 Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and movies in one place. Universal Guide can recommend content tailored to your preferences.

For more information about Universal Guide, refer to "Using the Universal Guide App."

Images may look blurry depending on the service provider's circumstances.

This function may not be supported depending on the model or geographical area.

Art

When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content such as artworks or photos or to display the content.

This function is supported only in The Frame.

For more information, refer to the provided user manual.

Using the Ambient Mode

Learn about the functions available in Ambient Mode that are specific to the QLED TV (except for Q50R model) and The Serif.

Ambient Mode

You can enhance your living space with decorative content that matches the surroundings or view essential realtime information such as weather, time, and news on the TV screen when you are not watching TV.

Because this function is specific to QLED TV (except for Q50R model) and The Serif, it may not be supported depending on the model.

Entering Ambient Mode

To enter Ambient Mode from the TV viewing screen, press the button, or select Ambient Mode.

If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.

Ambient Mode browser screen

The image on your TV may differ from the image above depending on the model and geographical area.

When you press the or button in Ambient Mode, the Ambient Mode browser screen appears at the bottom of the screen. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings.

Function and content preview

When you select a category at the bottom of the screen, a preview of available functions and content appears here.

To view detailed information about a content item, move the focus to it, and then press the up directional button.

2 Ambient Settings

You can configure the following Ambient Mode settings:

Auto Brightness

Changes the auto brightness setting for Ambient Mode.

When this function is set to Off, the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level.

Sleep After

Sets the time when the Ambient Mode screen turns off automatically.

If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient Mode, press the button on the remote control.

Reset All Photos

Resets the photos imported from your mobile device or Samsung Cloud.

3 TV

You can enter the TV viewing screen.

4 Selecting a content category

You can select your preferred content and background for the Ambient Mode screen.

Available content categories may differ depending on the model or geographical area.

Special Edition

Allows you to enjoy creative artwork and interior design content created by the world's finest artists and designers.

Décor

Allows you to select content with a sensible and beautiful design.

My Album

Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen.

To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.

For more information about how to configure the photo settings, select View Help. This function is available after you select a photo in the My Album category.

Info

Allows you to select essential real-time information such as weather, temperature, time, and news.

This function may not be supported depending on the geographical area.

Artwork

Allows you to select content such as world famous photos and artwork.

Background Theme

Allows you to select a background theme provided by Samsung.

Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When you use this function, there may be a delay in image transmission and optimization depending on network conditions.

You can set a background theme you created as a background of a content item. To set a background theme as the background of a content item, press the down directional button while watching the Ambient Mode screen.

5 About Ambient Mode

You can view information about Ambient Mode.

Applying effects to the content

When you are enjoying content in Ambient Mode, press the down directional button to change the following settings for the content:

Available functions may not be supported depending on the content.

Backgrounds

Changes the background of the content.

This function may not be supported depending on the content.

You can use the SmartThings app on your mobile device to take a picture of a wall and create a custom background. For more information, select the How-To icon. This function may be a delay in image transmission and optimization depending on network conditions.

Shadow Effects

Applies a shadow effect that you select to the content.

This function may not be supported depending on the content.

Brightness

Adjusts the brightness of the content.

Saturation

Adjusts the saturation of the content.

Color Tone

Adjusts the colors of the content.

Red Tone / Green Tone / Blue Tone

Adjusts the red, green, blue contrast.

View detailed information about the content

When you are enjoying content in Ambient Mode, press the up directional button to view detailed information about the content.

Entering the TV viewing screen from Ambient Mode

To enter the TV viewing screen from Ambient Mode, press the button, or select TV in the Ambient Mode browser screen.

If you press the button when the TV is turned off, the TV viewing screen appears.

Using Bixby

Speak into the microphone on your Samsung Smart Remote to control your TV.

Bixby is available only when the TV is connected to the Internet.

To use Bixby, you must register and sign in to your Samsung account. Some functions may not be supported if you are not signed in to your Samsung account.

Bixby only supports some languages, and the supported functions may differ depending on the geographical area.

Bixby may not be supported depending on the model or geographical area.

Starting Bixby with voice

You can immediately start a conversation with Bixby by saying "Hi, Bixby." Say "Hi, Bixby," and the Bixby icon at the bottom of the TV screen is activated in Listen mode. Continue speaking. If Bixby does not respond to your voice, turn on the Voice Wake-up function, and then try again. ( Explore Now Settings Voice Wake-up)

This function may not be supported depending on the model.

Starting Bixby using buttons on the Samsung Smart Remote

You can also have a conversation with Bixby using the Samsung Smart Remote buttons. Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.

To view the Bixby guide, press the button once:

When you press the button, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the Explore Bixby screen.

Learning about the Explore Bixby Screen

The image on your TV may differ from the image above depending on the model and geographical area.

1 My Profile

Go to the My Profile screen to create a new account or register a voice ID. Sign in to your account with your voice, that is, your registered voice ID.

If you are signed out of your Samsung account, select My Profile to sign in.

2 Settings

You can change the settings for using Bixby.

These functions may not be supported depending on the model or geographical area.

Language

You can change Bixby's language.

The languages of the TV and other apps will not change.

Bixby only supports some languages.

Voice response

You can change or turn off Bixby's voice.

This function may not be supported depending on the language selected for Bixby.

Voice Wake-up

You can configure this function to make Bixby respond to your voice.

This function may not be supported depending on the model or geographical area.

Privacy

You can permit or prohibit Bixby from utilizing your personal information when you are using Bixby services.

3 Recommended commands

Displays recommended commands you can use to control the TV with Bixby given the current context.

4 All Services

You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.

5 View Tutorial

The popup window on using Bixby appears.

Read Before Using Bixby

The supported voice interaction languages and features may differ depending on the geographical area.

If the language set differs from the language of your country, some features are not available.

Bixby is available only when the TV is connected to the Internet.

Even if the TV is connected to the Internet, there may be no response due to a Bixby server error.

The existing functional specifications may be changed if Bixby is updated.

Bixby is available only on TVs that support it and come with remote controls that have a microphone.

Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.

Searched results may not provide complete results.

You may be required to pay for some apps. Consequently, you may encounter a service application or contract.

To change the current channel by saying channel names as voice commands, you must finish Set Up Your Service Provider. If Set Up Your Service Provider is not completed, you can complete it using Reset ( Settings General Reset). Try Now

To use the voice text input function and the search function, you must consent to provisions allowing third parties to collect and use your voice data.

To use the Bixby function, you must:

– Agree to Smart Hub's Terms of Use

– Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.

– Consent to the collection and use of personal information for the voice interaction-based service.

Provisions for using Bixby

The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise).

The optimal volume for voice commands is between 75 dB and 80 dB.

Updating the TV’s Software

View your TV's software version and update it if necessary.

DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.

Settings Support Software Update Try Now

Updating through the Internet

Settings Support Software Update Update Now Try Now

Updating from the Internet requires an active Internet connection.

Updating through a USB device

Settings Support Software Update Update Now

After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update.

To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.

Updating the TV automatically

Settings Support Software Update Auto Update Try Now

If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.

This function may take a longer time if another network function is running concurrently.

This function requires an Internet connection.

Getting Support

Get help directly from Samsung if you have a problem with your TV.

Getting support through Remote Management

Settings Support Remote Management Try Now

After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.

You can also start this function by pressing and holding the button for 5 or more seconds.

This function requires an Internet connection.

Finding the contact information for service

Settings Support About This TV Try Now

You can view the address of the Samsung website, the call center phone number, your TV's model number, your TV's software version, Open Source License and other information you may need to get service support from a Samsung call agent or the Samsung website.

You can also view information by scanning the QR code of your TV.

You can also start this function by pressing and holding the button for 5 or more seconds. For the standard remote control, press and hold the (Play) button for 5 or more seconds. Continue holding the button until the customer information pop-up window appears.

Requesting service

Settings Support Request Support Try Now

You can request service when you encounter a problem with the TV. Select the item matching the problem that you encountered, enter the required item, move the focus to Next, and then press the Select button. Select Request Now Send or Schedule Appointment Request Send. Your service request will be registered. The Samsung Contact Center will contact you to set up or confirm your service appointment.

You must agree to the terms and conditions for the service request.

This function may not be supported depending on the geographical area.

This function requires an Internet connection.

Connections

You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source Connection Guide Try Now

It shows you how to connect various external devices such as video devices, game consoles, and PCs using pictures.

If you select the connection method and an external device, the connection details appear.

The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect an antenna cable to your TV.

An antenna connection is not necessary if you connect a cable box or satellite box

Connecting to the Internet

You can get access to the Internet through your TV.

Settings General Network Open Network Settings Try Now

Configure network settings to connect to an available network.

Establishing a wired Internet connection

Settings General Network Open Network Settings Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

If the TV does not automatically connect to the network, refer to "Network Issues" in “Troubleshooting.”

Use a CAT 7 (*STP type) cable for the connection.

* Shielded Twisted Pair

The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

This function may not be supported depending on the model.

Establishing a wireless Internet connection

Settings General Network Open Network Settings Wireless

Make sure that you have the wireless access point's SSID (name) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.

The Wireless may not appear depending on the model.