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25
TROUBLESHOOTING – DRYER (CONT.)
First try the solutions suggested here or visit our website at www.whirlpool.com/product_help –
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
If you experience Possible Causes Solution
Dryer not performing as expected (cont.)
No heat Household fuse is blown or circuit
breaker has tripped.
The drum may be turning, but you may not have heat. Electric
dryers use two household fuses or circuit breakers. Replace both
fuses or reset the circuit breaker. If the problem continues, call
an electrician.
Supply line valve not open. For gas dryers, the valve is not open on the supply line.
Incorrect power supply. Electric dryers require 240 volt power supply. Check with
a qualied electrician.
Cycle time too short Automatic cycle ending early. Some models: The load may not be contacting the sensor strips.
Level the dryer.
Use Timed Drying for very small loads. Change the Dryness
Level setting on the Normal and Delicate cycles.
Increasing or decreasing the Dryness Level setting will change
the amount of drying time in a cycle.
Lint on load Lint screen clogged. Lint screen should be cleaned before each load.
Stains on load or drum Dryer fabric softener not properly used. Add dryer fabric softener sheets at the beginning of the cycle.
Fabric softener sheets added to a partially dried load can stain
your garments.
Drum stains are caused by dyes in clothing (usually blue jeans).
These will not transfer to other clothing.
Loads are wrinkled Load not removed from dryer at the end
of the cycle.
Run the Air Only cycle to tumble the load without heat
to avoid wrinkling.
Dryer tightly packed. Dry smaller loads that can tumble freely to reduce the chance
of wrinkles forming.
Odors You have recently been painting,
staining, or varnishing in the area
where your dryer is located.
Ventilate the area. When the odors or fumes are gone from the
area, rewash and dry the clothing.
The dryer is being used for the rst
time.
The new electric heating element may have an odor. The odor
will be gone after the rst cycle.
Load is too hot Laundry items were removed from the
dryer before the end of the cycle.
All cycles are cooled slowly to reduced wrinkling and make it
easier to handle. Items removed before the cool down may feel
very warm.
A high temperature cycle was used. Select a lower temperature, and use an automatic drying cycle.
These cycles sense the temperature or the moisture level in the
load and shut off when the load reaches the selected dryness.
This reduces overdrying.
Exhaust vent or outside exhaust
hood clogged with lint, restricting
air movement.
Run the dryer for 5–10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system of lint or replace exhaust
vent with heavy metal or exible metal vent. Make sure vent is
not crushed or kinked. See Installation Instructions.
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