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19ENGLISH
Problem Possible cause Solution
If you leave the appliance switched
on for a longer time, some areas get
too hot to touch. These areas are
marked on the appliance with the
following icon:
As long as you are aware of the hot
areas and avoid touching them, the
appliance is completely safe to use.
My home-made
fries do not turn
out as expected.
You did not use the
right potato type.
To get the best results, use fresh
russet potatoes. If you need to store
the potatoes, do not store them in
a cold environment like in a fridge.
Choose potatoes whose package
states that they are suitable for frying.
The amount of
ingredients in the
basket is too big.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the
free Airfryer App).
Certain types of
ingredients need to
be shaken halfway
through the cooking
time.
Follow the instructions in this user
manual to prepare home-made fries
(see ‘Food table’ or download the
free Airfryer App).
The Airfryer does
not switch on.
The appliance is not
plugged in.
When you switch on the appliance,
you hear the sound of the working
fan. If you do not hear this sound,
check if the plug is inserted in the wall
outlet properly.
Several appliances
are connected to one
outlet.
The Airfryer has a high wattage. Try a
dierent outlet and check the fuses.
I see some
peeling o spots
inside my Airfryer.
Some small spots can
appear inside the pan
of the Airfryer due to
the incidental touching
or scratching of the
coating (e.g. during
cleaning with harsh
cleaning tools and/
or while inserting the
basket).
You can prevent damage by lowering
the basket into the pan properly. If
you insert the basket at an angle, its
side may knock against the wall of the
pan, causing small pieces of coating
to chip o. If this occurs, please be
informed that this is not harmful as all
materials used are food-safe.
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