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User Manual - Page 68

For 47G2. Series: G2 Series

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68
ENG
ENGLISH
Appendix
Troubleshooting
General
Problem Solution
CannotcontroltheTVwiththe
remotecontrol.
Checktheremotecontrolsensorontheproductandtryagain.
Checkifthebatteriesarestillworkingandproperlyinstalled(
to , to ).
Noimagedisplayandnosoundis
produced.
Checkiftheproductisturnedon.
Checkifthepowercordisconnectedtoawalloutlet.
Checkifthereisaprobleminthewalloutletbyconnectingotherproducts.
ImageappearsslowlywhentheTV
turnson.
Theimageismutedduringtheproductstartupprocess.Thisisnormal.Ifthe
imagedoesnotappearinafewminutes,unplugtheTVfor30secondsandtry
again.Iftheimagestilldoesnotappear,contacttheauthorizedservicecenter
inyourlocalarea.
Cannotconnectexternaldevices.
Refertothe"ConnectionOverview"andconnectanexternaldevice.
TheTVturnsoffsuddenly.
Checkthepowercontrolsettings.Thepowersupplymaybeinterrupted.
IfthereisnosignalwhiletheTVison,theTVwillturnoffautomaticallyafter
15minutesofinactivity.
Audio
Problem Solution
Nosoundisproducedwhileimages
aredisplaying.
Press
VOL +
or
-
button.
Checkifthesoundismutedbypressing (MUTE).
Scrolltootherchannels.Theremayaproblemwiththebroadcast.
CheckiftheTVSpeakerfeatureisactivatedinthesettings.
Nooutputfromoneofthespeakers
AdjustBalanceinthesettings.
UnusualsoundfrominsidetheTVis
produced.
Achangeinambienthumidityortemperaturemayresultinanunusualnoise
whentheproductturnsonoroff.Thereisnoproblemwithyourproduct.
Browser
Problem Solution
Whileusinginternetfeatures,there
isspacethatdoesnotappearin
somewebsites.
TheinternetoftheTVsupportsuptoFlash(10.2.164)andmaynotreplayany
fileformatotherthanthefollowing
:JPEG,PNG,GIF,BMP,WMV(ASF),WMA,MP3,MP4.
Internetclosesautomaticallywhen
visitingwebsite.
Ifmemoryisinsufficientbecauseoflargevolumeofimageinformationinthe
webpage,internetmaybeforcedtoclose.
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