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46
ENG
ENGLISH
Applications
Charges
When to Expect Charges
Onceyouplaceanorder,chargesgenerallypost
toyourcredit/debitcardwithinafewdays.Check
yourreceiptinthe
Purchase History
sectionof
youraccounttoseeifyourcardhasbeencharged
ortheexactdateyourcredit/debitcardwas
chargedforyourpurchase.
Pleasenote,ifyoucancelledyourorderwithinthe
first15minutes,restassuredthatyourcredit/debit
cardhasnotbeencharged.Anylineitemsonyour
statementareonlyauthorizations.
Charges and Cancelled Orders
Ifyoubelieveyouwerechargedforanorder
youcancelled,pleaseverifythatyourorderwas
cancelledinyourGoogleCheckoutaccount.
Here'show:
1
Signintoyouraccountathttps://checkout.
google.com/.
2
Onthe
Purchase History
page,click
View
Order
nexttotheordercontainingtheitem
you'dliketoreview.
3
Ifyourorderhasbeencancelled,theorder
detailsshouldread
Your order has been
cancelled
.
Ifyourorderhasbeencancelled,the
pendingamountthatyou'venoticedon
yourcredit/debitcardstatementisonlyan
authorization,notanactualcharge.
Ifyourorderdetailsdonotreflect
cancellation,orifyou'rewaitingfora
refund,learnmoreaboutcancellingyour
orderdirectlythroughtheseller.
NOTE
Returning apps
Refund Policy
Youhave
15 minutes
fromthetimeofdownload
toreturnanapplicationpurchasedthroughGoogle
Playforafullrefund.Youmayonlyreturnagiven
applicationonce;ifyousubsequentlypurchasethe
sameappagain,youmaynotreturnitasecond
time.
How to return an app within the 15 minute return period:
1
LaunchGooglePlayonyourdevice
2
Select
Menu
>
My Apps
3
Selecttheappyou'dliketoreturn
Ifthe15minuterefundwindowhasnotyet
passed,theappiseligibleforreturnand
willhavetwobuttonssaying“Open”or
“Refund”
NOTE
4
Selectthe
Refund
option
TheRefundbuttonwillnowsay“Uninstall.”
Press“Uninstall”toremovetheappfrom
yourdeviceandinitiatetherefund.
Afterthe15minutereturnperiodhas
expired,theRefundoptionwillnotbe
available.Selectingthe“Uninstall”buttonat
thispointwillsimplyremovetheapplication
fromyourdevice.
NOTE
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