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Before you call for service…
30
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Oven will not start A fuse in your home • Replace fuse or reset
may be blown or the circuit breaker.
circuit breaker tripped.
Power surge. • Unplug the microwave
oven, then plug it back in.
Plug not fully inserted
• Make sure the 3-prong
into wall outlet. plug on the oven is fully
inserted into wall outlet.
Door not securely closed. • Open the door and close
securely.
Control panel lighted, Door not securely closed.
• Open the door and close
yet oven will not start securely.
START/PAUSE pad not
• Press START/PAUSE.
pressed after entering
cooking selection.
Another selection entered • Press CANCEL/OFF.
already in oven and
CANCEL/OFF pad not
pressed to cancel it.
Cooking time not entered • Make sure you have
after pressing TIME COOK.
entered cooking time
after pressing TIME COOK.
CANCEL/OFF was pressed • Reset cooking program
accidentally. and press START/PAUSE.
Food weight not entered
• Make sure you have
after selecting WEIGHT
entered food weight
DEFROST. after selecting
WEIGHT DEFROST.
“SENSOR ERROR” (or Err) During Popcorn, • Close the door, press
appears on display Potato, Vegatable, Rice,
CANCEL/OFF and begin
Soup, Frozen Dinner, Side
again.
Dish, Chicken, or Fish
program, the door was
opened before steam
could be detected.
Steam was not detected
• Use Time Cook to heat
in maximum amount for more time.
of time.
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