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35
Before contacting MITSUBISHI ELECTRIC SERVICE CENTRE or its service agent or making a
repair request, check the following.
If the problem persists, contact the retail store where you purchased the refrigerator as soon as possible.
The refrigerator does not cool at all!
The operation panel turns off
automatically!
In Versa Compartment...
The refrigerator takes time to cool when you first
start using it. In summer, it may take up to 24 hours
for the inside to be fully cooled.
Page 8
If is shown on the operation panel, cancel
demonstration mode.
Page 31
Check if the power plug is disconnected or the
circuit breaker has tripped.
If 30 seconds pass without any operation panel button
operations, the display turns off.
When lighting,
touch
.
Page 8
Ice cream melts
For storing ice cream and frozen foods, set to “FRZ”
“H”.
Pages 21 - 22
Soft-Freezing is set at the time of purchase.
Food does not quickly freeze
With Soft-Freezing, food freezes at about
-
7°C,
so it may take up to about 24 hours for food to
completely freeze.
Supercool Freezing takes time (about 8 to 9 hours)
to uniformly freeze food from the core.
Soft-Freezing freezes food
Food appears to freeze just as when it freezes in the
freezer.
The outer walls heat up significantly
(to about 50 to 60°C) immediately
after installation and in summer. This
is because the heat discharging and
condensation prevention pipes are
located on the sides and the top of the
refrigerator. They are required for cooling
and the heat is not an abnormality.
The refrigerator compartment rotating
partition also has a condensation
prevention heater that heats up.
A heat discharging fan is located under the refrigerator.
Warm air may be discharged from here.
Frequently asked questions in the initial period and in summer
Heat discharging
pipe
Condensation
Prevention Pipes
The outer walls heat up!
Problem
Check
Explanation and Action
Cooling Performance
Does not cool
well
Ice melts
1
1
Has enough time passed after
installation?
It takes 4 to 5 hours for the refrigerator to cool, and may
take 24 hours in summer to fully cool.
2
2
Is the temperature setting set to “L”?
Is the compartment set to Power Save
Mode?
Set to “M
”
or “H
”
, or set the versa compartment to “FRZ
•
H” or
to the setting of your liking.
Pages 21 - 22
Cancel Power Save Mode.
Page 24
3
3
Is the flow of cold air being blocked?
Are the doors being opened frequently,
or left ajar? Is food blocking them?
Make space between foods and remove any food that
is sticking out of shelves or touching the ceiling of the
drawers. Avoid opening and shutting the door for a while.
Upper Case
Lower Case
4
4
Is heat discharging being blocked?
Check if there is no gap around the
refrigerator and the refrigerator is
exposed to direct sunlight.
Check that there is enough space around the refrigerator
and that it is properly installed.
Page 6
Food freezes in
the refrigerator
and vegetable
compartments
1
1
Is the temperature on the operation
panel set to “H”?
Set the temperature to “M”. Also, the temperature with each
setting may temporarily decrease.
2
2
Is food with a lot of moisture stored at
the rear of the shelf?
Place drinks and food containing a lot of water, such as
tofu, vegetables and fruits, at the front of the shelf or in
a door pocket. Low-fat and low-sugar foods are likely to
freeze easily when they are stored at the rear of the shelf.
3
3
Is the surrounding temperature 5°C or
less?
Food in the refrigerator compartment or vegetable compartment
may freeze. Freezing is less likely when the temperature
settings are set to “L
”
.
Pages 21 - 22
4
4
Is the water supply pipe installed
correctly without any gaps or
looseness?
If there are foreign objects loosening the pipe or if there
is a gap, strong cold air can flow into the refrigerator
compartment. Make sure that it is securely set.
Page 27
Trouble-
shooting
Troubleshooting
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