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Troubleshooting
This chapter summarizes the most common problems you could
encounter with the machine. If you are unable to solve the problem
with the information below, visit www.saeco.com/support for a list
of frequently asked questions or contact the Consumer Care Center
in your country.
Problem Cause Solution
The machine does not
turn on.
The machine is disconnected
or the main switch is in OFF
position.
Check if the power cord is
inserted correctly.
Make sure the main switch is in
ON position.
The machine is in
DEMO mode.
The standby button has been
pressed for more than 8
seconds.
Turn the machine o and then
on again using the main switch
on the back of the machine.
The drip tray lls up
quickly.
This is normal. The machine
uses water to rinse the internal
circuit and brew group. Some
water ows through the internal
system directly into the drip tray.
Empty the drip tray when the
'drip tray full' indicator pops up
through the drip tray cover.
Place a cup under the
dispensing spout to collect
rinsing water.
The 'coee grounds
container full' icon
remains displayed.
You emptied the coee grounds
container while the machine was
turned o.
Always empty the coee
grounds container while the
machine is ON. If you empty
the coee grounds container
while the machine is turned o,
the coee cycle counter is not
reset. In that case, the 'empty
coee grounds container' icon
will stay on the display even
though the container is not full.
You placed back the coee
grounds container too fast.
Do not place back the coee
grounds container until the
display prompts you to put it
back
I cannot remove the
brew group.
The brew group is not in the
correct position.
Close the service door. Turn
the machine o and back on
again. Wait for the machine
ready screen to appear and
then remove the brew group.
Clean the brew group.
You have not removed the
coee grounds container.
Remove the coee grounds
container before you remove
the brew group
English
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4219_460_3631_2_Lux_Booklet_A5_v2.indd 34 21/07/17 14:30
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