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TROUBLESHOOTING
WARNING! Refer to Safety chapters.
INTRODUCTION
Certain problems are due to lack of simple
maintenance or oversights, which can be solved
easily without calling out an engineer. Before
contacting your Authorised Service Centre, please
carry out the checks listed below.
During machine operation it is possible that the
pilot light D blinks to indicate that the machine is
not working:
• 1 flash: problem with the water supply.
• 2 flashes: problem with the water draining.
• 4 flashes: door open.
Once the problem has been eliminated, press the
button
to restart the programme. If after all
checks, the problem persists, contact your
Authorised Service Centre.
POSSIBLE FAILURES
Problem Possible cause/Solution
The machine does not
start:
The door has not been closed.
• Close the door firmly.
The plug is not properly inserted in the power socket.
• Insert the plug into the power socket.
There is no power at the socket.
• Please check your domestic electrical installation.
The main fuse has blown.
• Replace the fuse.
The selector dial is not correctly positioned and the button Start
has not been pressed.
• Please turn the selector dial and press the button Start again.
The delay start has been selected.
• If the laundry are to be washed immediately, cancel the delay
start.
The machine does not fill: The water tap is closed.
• Open the water tap.
The inlet hose is squashed or kinked.
• Check the inlet hose connection.
The filter in the inlet hose is blocked.
• Clean the water inlet hose filter.
The door is not properly closed.
• Close the door firmly.
The machine fills then
empties immediately:
The end of the drain hose is too low.
• Refer to relevant paragraph in «Installation» chapter.
The machine does not
empty and/or does not
spin:
The drain hose is squashed or kinked.
• Check the drain hose connection.
An option or a programme that ends with the water still in the tub or
that eliminates all the spinning phases has been selected.
• Select the draining or spinning programme.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
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