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21
T
roubleshooting (Connection)
Problem Cause Solution
The LED indicator is
blinking in red�
The camera is out of range of your
wireless router�
Conrm that your wireless router is powered on
and wired correctly‚ and then move the camera
closer to your wireless router�
I cannot connect
while away from
home�
You are using a public wireless
network�
Network trafc‚ network conditions‚ and the
network provider’s settings or policies may
prevent the connection� Use your mobile network
service provider’s wireless network (3G‚ 4G‚ etc.).
The network condition of the
service area you are currently in
is bad and your mobile device is
having trouble communicating�
Conrm the wireless network connection status of
your mobile device�
Try moving to another location�
There is too much trafc in the
wireless network or the mobile
network that your camera is
connected to�
Wait for the network trafc to decrease‚ and
then try to connect again�
HNC850_ITG_(en-en)_0208_ver.070.pdf 21 2019/02/08 17:02:24
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