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19
T
roubleshooting (Initial setup by Manual Setup)
Problem Cause Solution
When initial setup
is performed
using Manual
Setup‚ the
following screen
is displayed and
the setup cannot
be completed�
The camera’s
LED indicator is
blinking in red�
The wireless network
password may be
incorrect�
Enter the correct password for the wireless
network�
• Unplug the camera and then plug it in again‚
and then try again from the beginning�
The DHCP function
of your wireless
router may be
disabled�
Con rm that the wireless router’s DHCP settings
are enabled� Refer to your wireless router’s
manual�
• Unplug the camera and then plug it in again‚
and then try again from the beginning�
The camera’s
LED indicator is lit
in blue�
Your mobile device
is connected to
another network�
Connect your mobile device to the same wireless
network that was used to set up the camera and
try to add the mobile device again�
A network clash has
occurred because
you have 2 wireless
routers at home
that are using the
same channel or
channels of a close
frequency.
Unplug all the wireless routers and plug them in
again�
If the situation still does not improve‚ refer to your
wireless router’s manual for information on how
to change the router channel of your wireless
network�
HNC850_ITG_(en-en)_0208_ver.070.pdf 19 2019/02/08 17:02:24
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