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18
Problem Cause Solution
When initial setup
is performed
using a WPS
button (Easy
Setup)‚ the
following screen
is displayed and
the setup cannot
be completed�
The camera’s
LED indicator is
blinking in red�
The DHCP function
of your wireless
router may be
disabled�
Con rm that the wireless router’s DHCP settings
are enabled� Refer to your wireless router’s
manual�
• Unplug the camera and then plug it in again‚
and then try again from the beginning�
The camera’s
LED indicator is lit
in yellow�
The camera is not in
WPS mode�
The
SETUP button
was not pressed for
long enough�
Follow the on-screen instructions‚ and press and
hold the
SETUP button on the camera until it
beeps (about 5 seconds)�
The camera’s LED
indicator is lit in
blue�
The WPS button
was pressed on
another router
which is different
from the router your
mobile device is
connected with�
• Reconnect your mobile device to the router
whose WPS button was pressed‚ restart the
[
HomeHawk] app‚ and then follow the on-
screen instructions�
The “Isolation”
function on the
wireless router is
enabled�
Sometimes when the “Isolation” function
is enabled‚ the camera will not be able to
communicate with your mobile device via your
wireless router. Disable the “Isolation” function
on your wireless router. For details‚ refer to your
wireless router’s manual�
HNC850_ITG_(en-en)_0208_ver.070.pdf 18 2019/02/08 17:02:24
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