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51TROUBLESHOOTING
ENGLISH
Parts & Features
Problem Possible Cause Solutions
Doors will
not close
correctly or
pop open.
Food packages are blocking the
door open.
Rearrange food containers to clear the door and door
shelves.
Ice bin, crisper cover, pans, shelves,
door bins, or baskets are out of
position.
Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions. See the
Operation section for more information.
The doors were removed during
product installation and not properly
replaced.
Remove and replace the doors according to the
Removing and Replacing Refrigerator Handles and
Doors section.
Refrigerator is not leveled properly.
See Door Alignment in the Refrigeration Installation
section to level refrigerator.
Doors are
difcult to
open.
The gaskets are dirty or sticky.
Clean the gaskets and the surfaces that they touch. Rub
a thin coat of appliance polish or kitchen wax on the
gaskets after cleaning.
Door was recently closed.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens
more easily.
Refrigerator
wobbles
or seems
unstable
Leveling legs are not adjusted
properly.
Refer to the Leveling and Door Alignment section.
Floor is not level.
It may be necessary to add shims under the leveling legs
or rollers to complete installation.
Lights do not
work.
LED interior lighting failure.
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a qualied
technician.
Refrigerator
has an
unusual odor.
The Air Filter may need to be set to
the MAX setting or replaced.
Set the Air Filter to the MAX setting. If the odor does
not go away within 24 hours, the lter may need to be
replaced. See the Replacing the Air Filter section for
replacement instructions.
The interior
of the
refrigerator is
covered with
dust or soot.
The refrigerator is located near a
re source, such as a replace,
chimney, or candle.
Make sure that the refrigerator is not located near a re
source, such as a replace, chimney or candle.
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