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50 TROUBLESHOOTING
Ice & Water
Problem Possible Cause Solutions
Water is not
dispensing.
Refrigerator or freezer doors are not
closed properly.
Water will not dispense if any of the refrigerator doors
are left open.
Water lter has been recently
removed or replaced.
After the water lter is replaced, dispense 2.5 gallons of
water (ush for approximately ve minutes) to remove
trapped air and contaminants from the system. Do not
dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of 30
seconds ON and 60 seconds OFF.
Tubing connecting refrigerator to
house supply valve is kinked.
The tubing can kink when the refrigerator is moved
during installation or cleaning. Resulting in reduced
water ow. Straighten or repair the water supply line and
arrange it to prevent future kinks.
The house water supply is not
connected, the valve is not turned
on fully, or the valve is clogged.
Connect the refrigerator to the water supply and turn the
water shutoff valve fully open. If the problem persists, it
may be necessary to contact a plumber.
Dispensing
warm water.
Refrigerator was recently installed.
Allow 24 hours after installation for the water storage
tank to cool completely.
The water dispenser has been used
recently and the storage tank was
exhausted.
Depending on your specic model, the water storage
capacity will range from approximately 20 to 30 oz.
Dispenser has not been used for
several hours.
If the dispenser has not been used for several hours, the
rst glass dispensed may be warm. Discard the rst 10
oz.
Refrigerator is connected to the hot
water supply.
Make sure that the refrigerator is connected to a cold
water pipe.
WARNING: Connecting the refrigerator to a hot water
line may damage the icemaker.
Water has bad
taste or odor.
Water supply contains minerals
such as sulfur.
A water lter may need to be installed to eliminate taste
and odor problems.
Water lter has been exhausted.
Replacing the water lter is recommended:
Approximately every six months.
When the water lter indicator turns on.
When the water dispenser output decreases.
When the ice cubes are smaller than normal.
Refrigerator was recently installed.
Dispense 2.5 gallons of water (ush for approximately 5
minutes) to remove trapped air and contaminants from
the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
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