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– Malfunctions and faults in important
system components, for instance lights
and brakes.
– Responses by the vehicle to special sit-
uations such as airbag deployment or
engagement of the driving stability con-
trol systems.
– Information on vehicle-damaging
events.
The data is required to perform the control
device functions. Furthermore, it also
serves to recognize and correct malfunc-
tions, and helps the vehicle manufacturer to
optimize vehicle functions.
The majority of this data is transient and is
only processed within the vehicle itself.
Only a small share of the data is stored
event-related in event or fault memories.
When servicing, for instance during repairs,
service processes, warranty cases, and qual-
ity assurance measures, this technical infor-
mation can be read out from the vehicle to-
gether with the vehicle identification
number.
A dealer’s service center or another quali-
fied service center or repair shop can read
out the information. The socket for OBD On-
board Diagnosis required by law in the ve-
hicle is used to read out the data.
The data is collected, processed, and used
by the relevant organizations in the service
network. The data documents technical con-
ditions of the vehicle, helps with the identi-
fication of the fault, compliance with war-
ranty obligations and quality improvement.
Furthermore, the manufacturer has product
monitoring duties to meet in line with prod-
uct liability law. To fulfill these duties, the
vehicle manufacturer needs technical data
from the vehicle. The data from the vehicle
can also be used to check customer claims
for warranty and guaranty.
Fault and event memories in the vehicle can
be reset when a dealer’s service center or
another qualified service center or repair
shop performs repair or servicing work.
Data entry and data transfer into
the vehicle
General information
Depending on the vehicle equipment, com-
fort and individual settings can be stored in
the vehicle and modified or reset at any
time.
For example, this includes:
– Settings for the seat and steering wheel
positions.
– Suspension and climate control settings.
If necessary, data can be transferred to the
entertainment and communication system
of the vehicle, e.g. via smartphone.
This includes the following depending on
the respective equipment:
– Multimedia data such as music, films or
photos for playback in an integrated
multimedia system.
– Address book data for use in conjunc-
tion with an integrated hands-free sys-
tem or an integrated navigation system.
– Entered navigation destinations.
– Data on the use of Internet services.
This data can be stored locally in the vehicle
or is found on a device that has been con-
nected to the vehicle, e.g., a smartphone,
USB stick or MP3 player. If this data is
stored in the vehicle, it can be deleted at
any time.
This data is only transmitted to third parties
upon personal request as part of the use of
online services. This depends on the se-
lected settings for the use of the services.
Incorporation of mobile end devices
Depending on the vehicle equipment, mo-
bile devices connected to the vehicle, for in-
Seite 13
Information NOTES
13
Online Edition for Part no. 01402723862 - VI/18
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