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ENGLISH
22
Behaviour Cause Action
Coffee has too little cream
or is watery.
Grinders are set to a coarse position. Adjustthegrindingnenessasdescribedinthe“5.3.3
Ceramic coffee grinder adjustment” chapter.
The blend is not right, coffee is not
freshly roasted or is ground too
coarse.
Changecoffeeblendoradjustthegrindingneness
as described in the “5.3.3 Ceramic coffee grinder
adjustment” chapter.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
Coffee is leaking from the
coffee dispensing spout.
The coffee dispensing spout is
clogged.
Clean the coffee dispensing spout and its holes using
a toothpick.
Coffee is not hot enough. Cups are cold. Warm the cups with hot water.
The temperature is incorrectly
regulated.
Adjust the temperature as described in the “5.3.4
Brewing temperature adjustment” chapter.
The machine circuit is clogged by
limescale.
Descale the machine as described in the “7.5
Descaling cycle” chapter.
The machine grinds the
coffee beans, but coffee
does not come out.
Water empty. Fill the water tank and prime the circuit again as
described in the “5.2.1 Water circuit priming” chapter.
The brew group is dirty. Clean the brew group as described in the “7.2.1
Weekly brew group cleaning cycle” chapter.
The circuit is not primed. Prime the circuit as described in the “5.2.1 Water
circuit priming” chapter.
The coffee dispensing spout is dirty. Clean the coffee dispensing spout and its holes using
a toothpick.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
Coffee comes out slowly. Coffeeisgroundtoonely. Change coffee blend or adjust the grinding as
described in the “5.3.3 Ceramic coffee grinder
adjustment” chapter.
The circuit is not primed. Prime the circuit as described in the “5.2.1 Water
circuit priming” chapter.
The brew group is dirty. Clean the brew group as described in the “7.2.1
Weekly brew group cleaning cycle” chapter.
The machine must perform the self-
adjustment.
Brew a few cups of coffee.
The machine takes too
much time to heat up
or the quantity of water
dispensedisinsufcient.
The machine circuit is clogged by
limescale.
Descale the machine as described in the “7.5
Descaling cycle” chapter.
The frothed milk is too cold. Cups are cold. Warm the cups with hot water.
Milk does not froth. The milk carafe is dirty or incorrectly
placed.
Clean the carafe as described in the “7.4.3 Weekly
cleaning of the milk carafe components” chapter, and
insert it in the machine as shown in the “6.2 Milk
carafe” chapter, “Inserting phase”
The milk carafe dispensing spout has
not been opened correctly.
Check that the milk dispensing spout has been
correctly removed as described in the “6.2 Milk
carafe” chapter, “Start up phase”.
The milk carafe is incompletely
assembled.
Check that all the components have been assembled
correctly, as described in the “7.4.3 Weekly cleaning
of the milk carafe components” chapter, “Reassembly
phase”.
The type of milk used is not suitable
for frothing.
Read the “6.3 Milk- and coffee-based preparations”
chapter.
10. Maintenance accessories and products
10.1 Maintenance products
To clean and descale the machine use exclusively Gaggia maintenance products.
Shoulditprovedifculttondthemachinemaintenanceproducts,pleasecontactthe
nearest Gaggia hotline in your country. Contacts are included in the warranty booklet
supplied separately or can be found at www.gaggia.com.
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