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66
Frequently asked questions
17 Frequently asked
questions
www.philips.com/support
In this chapter, you will find the most
frequently asked questions and answers
about your phone.
17.1 Connection
The handset does not switch on!
• Charge the batteries: Put the handset
on the base station to charge. After a
few moments, the phone will switch
on.
• You may have accidentally switched
off the handset. In this case, press and
hold h for at least 1 second to
switch it on again (see section 9.1 -
“Switch the handset off/on”).
The handset does not charge!
• Check charger connections.
icon is not blinking during
charge!
• Battery is full: There is no need to
charge the battery.
• Bad battery contact: Adjust the
handset slightly.
• Dirty contact: Clean the batteries
contact with a cloth moistened with
alcohol.
Communication is lost during a call!
• Charge the battery
• Move closer to the base station.
The phone is “Out of range”!
• Move closer to the base station.
17.2 Set-up
Searching... is displayed on handset
and icon is blinking!
• Move closer to the base station.
• Make sure that your base station is on.
• Reset your unit and restart handset
registration.
17.3 Sound
Handset does not ring!
Check that the Ring Volume is not set
to no bars (Ringer Off), and make sure
the icon is not displayed on the
screen (see section 12.2.1 - “Set the Ring
Volum e ” ) .
Caller does not hear me!
Microphone may be muted: During a call,
press s.
There’s no dialling tone!
• No power: Check the connections.
• Batteries are empty: Charge the
batteries.
• Move closer to the base station.
• Wrong line cord(s) used: Use the line
cord(s) provided.
• Line adaptor is required: Connect the
line adaptor to the line cord(s).
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