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- Owner's manual - (English, French, Spanish)
- Washing a load of laundry
- Maintaining your washer
- Troubleshooting
Table of contents
User Manual
Washing a load of laundry
Overview of the control panel
1 Cycle Selector
Select the appropriate cycle for the type of load.
The cycle you select determines the tumble pattern and spin speed for the cycle.
NORMAL - For most fabrics including cottons, linens, and normally soiled garments.
HEAVY DUTY - For sturdy, colorfast fabrics and heavily soiled garments.
For bedding, use the waterproof course and the appropriate load size.
DELICATES - For sheer fabrics, bras, lingerie, silks, and other handwash-only fabrics. For best results, use liquid detergent.
WATERPROOF - For waterproof or water-resistant items. (less than 12lbs)
- Do not wash waterproof items and non-waterproof items together.
- Check the specification label on the fabric item and see if the item is waterproof. Do not wash non-waterproof items with the WATERPROOF cycle.
- Use the waterproof course for waterproof or water-resistant items such as plastic mats, ski pants, raincoat and comforters which hardly absorb water.
- For bedding, use the waterproof course and the appropriate load size.
QUICK WASH - For lightly soiled garments needed quickly. Quick
Wash takes between 33 to 48 minutes depending on amount of laundry.
RINSE + SPIN - Use for loads that need rinsing only or to add rinse-added fabric softener to a load.
SPIN - Drains the water and spins at a high speed.
SELF CLEAN - Use to clean dirt and bacteria from the tub. Regular use (after every 20 washes) is recommended. No detergent or bleach is needed.
2 Display
Provides instructions and diagnostics while keeping you updated on the cycle status.
3 Temp. selection button
Press this button repeatedly to cycle through the different water temperature options.
Hot - Whites and heavily soiled, colorfast items.
Warm - Colorfast items.
Cold - Brightly colored, very lightly soiled items.
Tap Cold - Cold water with no warm water added.
If you select the Hot or Warm options, make sure that the cold and hot water supply hoses are attached correctly.
If the hoses are connected incorrectly, the washer will stop the cycle.
4 Select Cycle Option
Press this button to select different cycle options.
Extra Rinse - Select to add an additional rinse at the end of a wash to remove laundry additives and perfumes more thoroughly.
To select Extra Rinse, press and hold the Load Size button for approximately 3 seconds.
5 Load Size selection button
Press the button repeatedly to cycle through the different spin speed options.
Extra Large - For heavy loads.
Large - For moderate loads. This setting is best for most loads.
Medium - For light loads.
Small - For very light loads.
6 Start/Pause selection button
Press to pause and restart cycles.
7 Power button
Press once to turn your washer on. Press again to turn your washer off. If the washer is left on for more than 10 minutes without any buttons being pressed, the power automatically turns off.
Child Lock
Child Lock prevents children from playing with your washer.
Activating the Child Lock function
Press and hold the Temp. and Load Size buttons simultaneously for approximately 3 seconds.
- All buttons and controls on the panel are disabled except for the Power button.
- The Child Lock icon blinks
Using the Child Lock function
If the lid is opened when the Child Lock function is on, the Hot LED illuminates and an alarm sounds.
- If the water level in the tub is above the safe water level, the Hot light illuminates on the LED display and the washing machine starts to drain after 30 seconds.
- If the water level in the tub is above the safe water level and the Child Lock function is turned on while the door is open, the Hot, Tap cold, Extra large, and Small lights illuminate on the LED display even if the power is turned off and the washing machine starts to drain.
- If the power is off and the lid is opened while the water level in the tub is above the Reset water level, the Hot, Tap cold, Extra large, and Small lights illuminate on the LED display and the washing machine starts to drain. When the draining operation finishes, the power is automatically turned off again.
- If you activate Child Lock while the washing machine is running, the Start/Pause button will not work.
- After the compulsory drain, the Hot, Tap cold, Extra large, and Small lights blink at 1 second intervals and the product enters the Hot, Tap cold, Extra large, and Small light mode. (When the product is in the Hot, Tap cold, Extra large, and Small light mode, only the Power button works.)
- To cancel the Hot, Tap cold, Extra large, and Small light mode, you need to turn the power off and then on again.
- To cancel the Hot light mode, deactivate the Child Lock function. To deactivate the Child Lock function, press and hold the Temp. and Load Size buttons simultaneously for at least 3 seconds.
Deactivating the Child Lock function
Press and hold both the Temp. and Load Size buttons simultaneously for approximately 3 seconds.
- When you deactivate the Child Lock function, the Child Lock light turns off.
- The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves.
ATC (Auto Temperature Control)
The ATC function controls wash water temperature.
- By reacting to changes in external and internal temperatures, the ATC function maintains the correct wash temperature for each cycle, providing the best washing performance while using the least amount of energy.
- New washers must reduce the amount of energy usage as a first priority. When you use the most commonly used wash cycles, Normal and Heady Duty, you will notice more cold water entering the washer as an energy saving step. This is normal.
- In the Normal and Heavy Duty cycles, the hot water temperature is similar to acceptable adult bath water temperature and warm water temperature is similar to comfortable swimming-pool water temperature. If you want to wash clothes at different water temperatures, you should choose a different cycle, and then choose a specific temperature (Hot/Warm/Cold/Tap Cold).
Detergent use
Your washer is designed to use high efficiency (HE) detergents
- For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.)
NOTE Reducing the amount of detergent may reduce the quality of cleaning. It is important to pre– treat stains, sort carefully by color and soil level, and avoid overloading
Features
Automatic dispenser
Your washer has separate compartments for dispensing detergent and color-safe bleach and fabric softener. Add all laundry additives to their respective compartments before starting your washer.
The automatic dispenser must always be in place before you start your washer.
DO NOT open the automatic dispenser when your washer is running.
NOTE
- Never exceed the manufacturer’s recommendations when adding detergent.
- This compartment holds liquid detergent for the main wash cycle, which is added to the load at the beginning of the cycle.
- When using powdered detergent, remove the liquid detergent compartment from the detergent drawer. The washer will not dispense powdered detergent from the liquid detergent compartment.
To add detergent to the automatic dispenser:
1. Open the dispenser drawer.
2. Load the recommended amount of liquid (or powder) detergent into the detergent compartment before you start your wash.
3. Close the drawer slowly and smoothly to avoid spilling, splashing, or premature dispensing of the contents.
Loading the Liquid (or Powder) detergent compartment
1. Pour the recommended amount of laundry detergent directly into the detergent compartment before starting your washer.
2. If you are using color-safe bleach, add it with the detergent to the detergent compartment.
Loading the Bleach compartment
CAUTION
Use the liquid chlorine bleach only.
Add chlorine bleach to the bleach compartment (B).
DO NOT exceed the bleach compartment.
NOTE
- Avoid splashing or over–filling the compartment.
- Never pour undiluted liquid chlorine bleach directly onto the load or into the tub. It is a powerful chemical and can cause fabric damage, such as weakening of the fibers or color loss, if not used properly.
- If you prefer to use color–safe, add it to the appropriate detergent compartment.DO NOT pour color–safe bleach into the Bleach compartment.
Loading the fabric softener compartment
1. Pour the recommended amount of liquid fabric softener into the softener compartment (C).
For smaller loads, use less than one capful.
2. Dilute the fabric softener with water until it reaches MAX FILL in the compartment.
3. The dispenser automatically releases liquid fabric softener at the proper time during the rinse cycle.
NOTE
- Use the softener compartment ONLY for liquid fabric softeners.
- DO NOT use the Downy Ball* in the fabric softener compartment with this washer. It will not add fabric softener at the appropriate time. Use the detergent compartment. (* Brand names are trademarks of their respective manufacturers.)
- Do not use liquid fabric softener that is too sticky as it may not mix with the water sufficiently.
Maintaining your washer
Cleaning the exterior
Turn off the water faucets after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the lid open to allow the inside of your washer to dry out.
Use a soft cloth to wipe up all detergent, bleach or other spills as they occur.
Clean the following as recommended:Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.
Cleaning the interior
Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.
Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.
Hard water deposits may be removed, if needed. Use cleaners labeled “Washer safe”.
Storing your washer
Washers can be damaged if water is not removed from hoses and internal components before storage.Prepare your washer for storage as follows:
- Select the Quick Wash cycle and add bleach to the automatic dispenser. Run your washer through the cycle without a load.
- Turn the water faucets off and disconnect the inlet hoses.
- Unplug your washer from the electrical outlet and leave your washer lid open to let air circulate inside the drum.
- If your washer has been stored in below–freezing temperatures, allow time for any leftover water in your washer to thaw out before use.
Preserving the top cover and the front frame
Do not place any heavy or sharp objects or a detergent box on the washer. They can scratch or damage the top cover of the unit.
NOTE
Since the entire washer has a high-gloss finish, the surface can be scratched or damaged.
Avoid scratching or damaging the surface when using the washer.
Cleaning mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washer, and then unplug the power cord.
2. Close the faucet.
3. Loosen and disconnect the water hose from the back of the washer. Cover the hose with a cloth to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet valve.
5. Submerge the mesh filter deeply in water so that the threaded connector is also submerged.
6. Dry the mesh filter completely in a shaded area.
7. Reinsert the mesh filter into the inlet valve, and reconnect the water hose to the inlet valve.
8.Open the faucet.
NOTE
If the mesh filter is clogged, the “4C” information code appears on the the washer’s display screen.
Cleaning the dispensers
The automatic dispenser may need to be cleaned periodically due to laundry additive buildup.
1. Pull the dispenser drawer straight back until it stops.
2. Tilt the dispenser drawer upward and remove it.
3. Remove the insert from the left compartment. Rinse the insert and the drawer with warm water to remove traces of accumulated laundry products.
4. To clean the drawer opening, use a small, non-metal brush to clean the recess. Remove all residue from the upper and lower parts of the recess.
5. Re-install the insert in its proper compartment. To reinstall the drawer, place the dispenser drawer rail A on top of the compartment rail B. Tilt the dispenser drawer downward slightly, and then push the drawer in firmly and slowly
Troubleshooting
Check these solutions if your washer…
Will not start.
- Make sure the door is closed.
- Make sure your washer is plugged in.
- Make sure the water source faucets are open
- Press the Power button to turn the Washer on.
- Press the Start/Pause button to start the cycle
- Make sure Child Lock is not activated.
- Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
- Check the fuse or reset the circuit breaker
vibrates or is too noisy
- Make sure your washer is set on a level surface. If the surface is not level, adjust your washer’s feet to level the appliance.
- Make sure your washer is not touching any other object.
- Make sure the laundry load is balanced.
Stops.
- Plug the power cord into a live electrical outlet.
- Check the fuse or reset the circuit breaker.
- Close the lid and press the Start/Pause button to start your washer. For your safety, your washer will not spin unless the lid is closed.
- Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
- There may be a pause or soak period in the cycle. Wait briefly and the washing machine may start.
- Check the screens on the inlet hoses at the faucets for obstructions. Clean the screens periodically.
Fills with the wrong temperature water.
- Turn both faucets on fully
- Make sure the temperature selection is correct.
- Make sure the hoses are connected to the correct faucets. Flush water lines.
- Disconnect the hoses and clean the screens. The hose filter screens may be plugged
- As your washer is filling, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.
- While your washer is filling, you may notice just hot and/or just cold water going through the dispenser when you have selected cold or warm wash temperatures. This is a normal function of the automatic temperature control feature as your washer determines the temperature of the water.
Lid locked or will not open.
- Press the Start/Pause button to stop your washer.
- It may take a few moments for the door lock mechanism to disengage.
Does not drain and/ or spin.
- Check the fuse or reset the circuit breaker.
- Straighten the drain hose. If there is a drain restriction, call for service.
- Close the door, and press or tap Start/Pause. For your safety, the washing machine will not spin unless the door is closed.
Load is wet at the end of the cycle.
- Use the High spin speed.
- Use high efficiency detergent to reduce oversudsing.
- Load is too small. Very small loads (one or two items) may become unbalanced and not spin out completely.
Leaks water.
- Make sure all hose connections are tight.
- Make sure the end of the drain hose is correctly inserted and secured to the drain system.
- Avoid overloading.
- Use high efficiency (HE) detergent to prevent oversudsing.
Has excessive suds.
- Use high efficiency (HE) detergent to prevent oversudsing.
- Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
- Non-HE detergent is not recommended.
Has odours.
- Make sure you are using HE detergent. Excessive suds collect in nooks and crannies and cause mold.
- Run cleansing cycles to sanitize the machine periodically. (Silver Care, Sanitize, or Self-Clean depending on the model)
- Dry the interior of your washer after the total cycle has finished.
Information codes
The washer may display information codes to help you understand what is occurring with your washer better.
Hot LED Flashes
- Lid is open when washer is running.
- Close the lid tightly and restart the cycle. If the code reappears, call for service.
Warm LED Flashes
- Communication error betweenSUB PBA and MAIN PBA.
- Call for service.
Cold LED
- Flashes A button is not working properly.
- Call for service.
Tap Cold LED Flashes
- The Water Level sensor is not working properly. When the Tap Cold LED is flashing, the washer drains for 3 minutes. During this time, the Power button is inoperative.
- Call for service.
Extra Large LED Flashes
- Your Washer has tried to fill but was unsuccessful.When the Extra Large LED is flashing, the washer drains for 3 minutes. During this time, the Power button is inoperative.
- Make sure the water faucets are open all the way. Check for kinked hoses.Check the inlet screens on the fill hoses.If you use a Flood Safety Device, remove the device and connect the water hoses directly to the unit.
- Check if the hot water supply hose is connected.
- You must connect the hot water supply hose because hot water is supplied by the Auto Temperature Control (A.T.C.) function.
Large LED Flashes
- Your Washer has tried to fill but has not reached the proper water level. When the Large LED is flashing, the washer drains for 3 minutes. During this time, the Power button is inoperative.
- Call for service.
Medium LED Flashes
- A fault is detected in the water level sensor.
- Call for service.
Small LED Flashes
- Your washer is not draining. It can also mean that the unit senses a small clog while draining.
- Do the following:
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Hot & Warm LEDs flash
- Unbalanced load prevented your Washer from spinning.
- Redistribute the load, and then press the Start/Pause button.
Hot & Cold LEDs flash
- Motor not running properly.
- Restart the cycle by presssing the Start/Pause button. If the code reappears, call for service.
Hot & Tap Cold LEDs flash
- Mems sensor is not working properly.
- Call for service.
Hot & Extra Large LEDs flash
- Door lock is not working properly.
- Close the lid tightly and restart the cycle. If the code reappears, call for service.
Hot & Large LEDs flash
- Door lock is not working properly.
- Close the lid tightly and restart the cycle. If the code reappears, call for service.
Hot & Medium LEDs flash
- Thermistor is not working properly.
- Call for service.
Hot & Small LEDs flash
- The temperature of the supplied water is so high.
- Ensure that the cold water tap and the hot water tap are connected correctly. If the code reappears, call for service.
See other models: SMH7177 SMH1713 DV448A ME17H703SH NE595N0
