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19
Appliance Outlets (on some models)
The 120-volt appliance outlet located on the control console may
be used to run portable appliances placed on countertops beside
the range.
The outlet operates independently and is not affected by range
control settings.
NOTE: Do not place portable appliances on the cooktop. Damage
to the portable appliance could result if the cooktop is hot.
Appliance Outlet Circuit Breaker:
The circuit breaker for the appliance outlet on your range is located
next to the outlet. It is rated for 12 amps.
If the circuit breaker trips, it can be reset by pressing the switch. A
delay of several minutes may be required for the circuit breaker to
cool before it will reset.
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference Customer Service section to possibly avoid the cost of a
service call.
www.kitchenaid.com
Operation
PROBLEM POSSIBLE CAUSES SOLUTIONS
Nothing will operate Power supply cord is unplugged. Plug into a grounded outlet.
Household fuse is blown, or a
circuit breaker is tripped.
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate The control knob is set incorrectly. Touch the display area on the control panel to select a cooking
surface before selecting a function.
The cooktop control lockout is set. See “Control Lock” in the “Cooktop Use” section.
Cooktop is turned off. The Power key was unintentionally touched. Press POWER
again. Reset the cooktop.
Cooktop cooking results not
what expected
Improper cookware being used See “Cookware” section.
Cooktop control set to incorrect
heat level
See “Cooktop Controls” in the “Cooktop Use” section.
Range is not level. Level the range. See the Installation Instructions.
Oven will not operate The electronic oven control was
set incorrectly.
See “Electronic Oven Controls” section.
Delay Start was set. See “Cook Time” section.
The oven control lockout is set. See the control lock keypad feature in the “Feature Guide”
section.
The range is in Demo Mode. Demo Mode will deactivate all heating elements. See “Demo
Mode” in the “Electronic Oven Controls” section.
“FEATURE NOT AVAILABLE” is
displayed when trying to use the
Control Lock function.
A cooktop or oven function is
active, including the timer or timed
cooking features, or the oven is hot
or a cooktop hot surface indicator
is lit.
Ensure that all cooktop and oven functions are off, and that the
cooktop and oven are cool. If this does not work, call for service.
See cover for contact information.
Oven temperature too high or
too low
Oven temperature calibration
needs adjustment.
See “Oven Temperature Control” in the “Electronic Oven
Controls” section.
Oven indicator lights flash Needs service (oven indicator
lights are flashing).
See “Control Display” in the “Electronic Oven Controls” section.
If the indicator light(s) keeps flashing, call for service. See cover
for contact information.
Oven control displays messages Power failure (display shows
flashing time)
Clear the display. On some models, reset the clock, if needed.
See “Clock” keypad feature in the “Feature Guide” section.
Error code (display shows letter
followed by number)
Press the OFF keypad to clear the display. See “Control Display”
in the “Electronic Oven Controls” section. If it reappears, call for
service. See cover for contact information.
Cooktop display shows
messages
Improper pan being used (“No
Pan” lights up in the display when
you place a saucepan on an
induction surface cooking area)
See “Pan Detection” in the “Cooktop Use” section. Check that
the saucepan is ferromagnetic. Check that the diameter of the
saucepan is large enough. Center the saucepan on the surface
cooking area. Allow the saucepan to cool down in the event that
it has become hot when used. Switch the surface cooking area
off, then on again. If the display still does not light up, turn power
off at the circuit breaker. Wait 20 seconds and turn power back
on.
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