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• 17 •
English
Problems Causes Solutions
The machine does not turn on. The machine is not connected to the power source. Connect the machine to the power source.
The co ee is not hot enough. The cups are cold. Preheat the cups with hot water.
Hot water or steam is not dispensed. The hole of the hot water / steam wand is clogged. Clean the hole of the hot water / steam wand using a pin.
Make sure that the machine is turned o and has cooled
before performing this operation.
Pannarello is dirty (if supplied). Clean the Pannarello.
The co ee is not creamy enough.
(See note)
The co ee blend is unsuitable, the co ee is not freshly
roasted or the grind is too coarse.
Change co ee blend or adjust the grinder as explained in section
“Co ee Grinder Adjustment”.
The machine takes a long time to warm up or
the amount of water dispensed from the wand
is too little.
The machine’s water circuit is obstructed by limescale
build-up
Descale the machine.
The brew group cannot be removed. The brew group is out of place. Turn the machine on. Close the service door. The brew group au-
tomatically returns to the correct position.
The dregdrawer is inserted. Remove the dregdrawer rst, then the brew group.
The machine grinds the co ee beans but no cof-
fee comes out.
(See note)
The brew group is dirty. Clean the brew group (section “Brew Group”).
The circuit is not primed. Prime the circuit (section “Using the Machine for the First Time”).
Rare event that occurs when the machine is automati-
cally adjusting the dose.
Brew a few co ees as described in section “Saeco Adapting Sys-
tem”.
The dispensing spout is dirty. Clean the dispensing spout.
The co ee is too weak.
(See note)
Rare event that occurs when the machine is automati-
cally adjusting the dose.
Brew a few co ees as described in section “Saeco Adapting Sys-
tem”.
Co ee is brewed slowly.
(See note)
The co ee grind is too ne. Change co ee blend or adjust the grind as explained in section
“Co ee Grinder Adjustment”.
The water circuit is not primed. Prime the circuit (section “Using the Machine for the First Time”).
The brew group is dirty. Clean the brew group (section “Brew Group”).
Note: These problems can be considered normal if the co ee blend has been changed or if the machine has just been installed. In this case
wait until the machine performs a self-adjusting operation as described in section “Saeco Adapting System”.
Please contact customer service for any problems not covered in the above table or when the suggested solutions do not solve the pro-
blem.
TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
The manufacturer reserves the right to make changes to the technical speci cations of the product.
Nominal Voltage - Power Rating - Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . See label on the inside of the service door
Housing material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ABS - Thermoplastic
Size (w x h x d) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .295 x 325 x 420 mm - 11.5” x 13” x 16.5”
Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6.9 kg - 15 lbs.
Power Cord Length . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2 m - 47”
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Front
Pannarello (only available for certain models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Special for cappuccinos
Water Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.0 litres – 33 oz. / Removable
Co ee Bean Hopper Capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170 - 6.5 oz.
Dregdrawer Drawer Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Pump pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 bar
Boiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stainless steel
Safety mechanisms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Thermal fuse
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