SB3821-D6 User Manual

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There is no power.

• ress the POWER utton on the remote control or on the top of your Sound ar.

• nsure the power cord is securely connected.

• lug a dierent device into the electrical outlet to verify that the outlet is working correctly.

There is no sound.

• Increase the volume. ress Volume Up on the remote control or on the top of your Sound ar.

• ress MUTE on the remote to ensure the Sound ar is not muted.

• ress INPUT on the remote or on the top of your Sound ar to select a dierent input source.

• hen using either of the igital Inputs if there is no audio  Try setting the TV output to 

or  onnect directly to your lu-rayother source some TVs do not pass through digital audio.

• On digital inputs the input s will ash rapidly if an unsupported format is present. Set the

source to output .

• our TV may e set to variale audio output. onrm that the audio output setting is set to FIXED

or STANDARD not VARIABLE. onsult your TVs user manual for more detailed information.

• If using luetooth ensure that the volume on your source device is turned up and that the device

is not muted.

I hear uing or

humming.

• nsure all cales and wires are securely connected.

• onnect a dierent source device TV lu-ray player etc to see if the uing persists. If it does

not the prolem may e with the original device.

• onnect your device to a dierent input on the Sound ar.

The remote

isnt working.

• eplace the remote atteries with new ones.

• oint the remote directly at the center of the Sound ar when pressing a utton.

• If using a luetooth connection some of the uttons on the remote may not e supported y the

streaming application. e.g. andora doesnt support the ack utton.

HELP & TROUBLESHOOTING

English - 36

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User Manual - Page 36