User Manual Epson FF-640 FastFoto High-Speed Photo Scanning System

Documents for Epson FF-640

The following documents are available:
User Manual Installation Instruction
  • Installation Manual - (English) Download
Other Documents
  • Quick Reference - Document Capture Pro 2.0 for Windows - (English) Download
Warranty
  • Notices and Warranty - (English) Download
Photos
FF-640 photo
Document Capture Pro 2.0 for Windows
Quick Reference
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Specifications

Epson FF-640 Questions and Answers


#1 How should I clean the inside of the scanner?

Clean inside your scanner regularly to make sure that no dust builds up on the glass scanning surfaces. Dust can cause spots or lines in your scanned images.
Caution:
Because of the speed at which photos are scanned, dust particles on your photos can cause white lines to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos. For best results, wipe off the front and back of your photos before scanning and use the included microfiber cloth to clean the scanner rollers after every 500 scans, or even before each scanning session. Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.

Caution:
Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.

Turn off the scanner and unplug the AC adapter.
Disconnect any connected cables.
Pull down on the cover open lever and open the scanner cover.

Use the included microfiber cloth or a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.

Wipe off any dust or dirt on the pickup rollers.

Plug in the AC adapter and press the power button to turn on the scanner.
Hold down the scan button for at least two seconds, and press the scan button several times to rotate the rollers shown here. Wipe off any dust or dirt on the rollers as they rotate.

Turn off the scanner and unplug the AC adapter.
Wipe off any dust or dirt on the glass scanning surfaces using the included microfiber cloth or a soft, dry cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid.
Caution:
Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.

Close the scanner cover.
Plug in the AC adapter and turn on the scanner.

#2 I see lines through my scanned images. What should I do?

If spots or lines appear in all your scanned images, follow these steps to clean the scanner glass:

Turn off the scanner and unplug the AC adapter.
Disconnect any connected cables.
Pull down on the cover open lever and open the scanner cover.
Wipe off any dust or dirt on the glass scanning surfaces using the included microfiber cloth or a soft, dry cloth.
Note: If the glass surfaces are stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid.

Caution:
Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.

Close the scanner cover.
Plug in the AC adapter and turn on the scanner.

#3 The images I scan look elongated or distorted. What should I do?

Caution:
Because of the speed at which photos are scanned, dust particles on your photos can cause white lines to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos. For best results, wipe off the front and back of your photos before scanning and use the included microfiber cloth to clean the scanner rollers after every 500 scans, or even before each scanning session. Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it. Do not use oil or other lubricants inside the product or let water get inside it.

Do the following:

Turn off the scanner and unplug the AC adapter.
Disconnect any connected cables.
Pull down on the cover open lever and open the scanner cover.
Use the included microfiber cloth or a soft, dry cloth to wipe off any dust or dirt on the rollers inside the scanner cover.

Wipe off any dust or dirt on the pickup rollers.

Plug in the AC adapter and press the power button to turn on the scanner.
Hold down the scan button for at least two seconds, and press the scan button several times to rotate the rollers shown here. Wipe off any dust or dirt on the rollers as they rotate.

Turn off the scanner and unplug the AC adapter.
Wipe off any dust or dirt on the glass scanning surfaces using the included microfiber cloth or a soft, dry cloth. If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner on a soft cloth to remove it. Wipe off all remaining liquid.
Caution:
Do not spray glass cleaner directly on the scanning surfaces. Be careful not to place too much force on the glass.

Close the scanner cover.
Plug in the AC adapter and turn on the scanner.
Note: If cleaning the inside of the scanner does not help, try scanning the affected photos one at a time with the separation lever on the scanner in the up position.