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105
Troubleshooting
Others
You cannot record on a
“Memory Stick.”
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
• The “Memory Stick” is full.
p Set it to the recording position (page 119).
p Delete unnecessary images (pages 34 and 81).
You cannot format a
“Memory Stick.”
• The write-protect switch on the “Memory Stick”
is set to the LOCK position.
p Set it to the recording position (page 119).
You have formatted a
“Memory Stick” by
mistake.
• All the data on the “Memory Stick” are deleted
by formatting. You cannot restore them.
p We recommend that you set the “Memory Stick” write-protect
switch to the LOCK position to prevent accidental erasure
(page 119).
Symptom Cause Solution
Symptom Cause Solution
Your camera does not
work.
• You are not using an “InfoLITHIUM” battery
pack.
• The battery level is low. (The E indicator
appears.)
• The AC Adaptor is not connected securely.
p Use an “InfoLITHIUM” battery pack (page 120).
p Charge the battery pack (page 10).
p Connect it securely to the DC IN jack of your camera and to a
wall outlet (page 13).
The power is on, but the
camera does not work.
• The built-in microcomputer is not working
properly.
p Disconnect, and then, after one minute, reconnect all power
sources and turn on the camera. If this does not work, press the
RESET button on the bottom of the camera with a pointed
object, then turn the power on again. (This will clear the date
and time settings, etc.)
You cannot identify an
indicator on the screen.
— p Check the indicator (page 124).
The lens gets fogged. • Moisture condensation has occurred. p Turn off the camera and leave for about an hour at room
temperature for the moisture to evaporate before use (page 118).
The camera becomes
warm when you use it for
the long time.
— p This is not a malfunction.
The lens does not move
when you turn off the
camera.
• The battery pack is discharged. p Replace it with a charged battery pack or use the AC Adaptor
(pages 10 and 13).
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