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48
TROUBLESHOOTING
Ice & Water models only
PROBLEM POSSIBLE CAUSES WHAT TO DO
Water has poor
taste/odor.
Refrigerator not used for an
extended period.
Dispense 4qt (4L) of water so
fresh water supply is replenished.
Water dispenser
does not work.
Water supply turned off or not
connected.
Turn water on.
Press dispenser for 2 minutes to
remove trapped air from water
line and to fill the water system.
Supply line may be blocked. Check supply for kinks or leaks.
On first installation there may be
air in water system.
To remove air, run 3qt (3L) of
water through the dispenser.
Filter may be blocked and need
replacing.
Replace filter. (Replacement filter
cartridges can be purchased
online from fisherpaykel.com
or by calling Fisher & Paykel
Customer Care).
‘Dispenser Lock’ activated.
Press and hold the
button for
4seconds.
Water frozen in tank. Increase temperature to a
warmer setting in fresh food
compartment andfreezer.
Water in first
glass is warm.
Water dispenser not used for
extended period.
Discard first glass of water
dispensed.
Tank capacity used recently. Allow water time to cool.
Drips overflow
drip-shelf.
Air trapped in tank. Flush 3qt (3L) water through
dispenser, stopping intermittently.
New filter installed. Flush 4qt (4L) water through
filter and then 3qt (3L) through
dispenser.
Water flow rate
has slowed
down.
Filter cartridge is restricted. Replace filter as soon as possible.
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