Loading ...
Loading ...
Loading ...
33
Error 13: Please insert dust collector and filter.
Put the dust collector and filter back in and confirm that they are in place. Then restart
the device.
Error 14: Restricted area detected. Move
device to a different area.
Device is too close to the restricted area. Move the device to a new position and try again.
Error 15: Side brush stuck.
Side brush may be stuck. Please clean it and try again.
Error 16: Laser cover may be stuck.
Pressure sensor for laser cover is stuck. Move the device to a new position and try again.
Error 17: Laser sensor may be stuck.
Laser ranging sensor is covered in dust. Clean it and try again.
Error 18: Laser sensor may be blocked.
Laser sensor is blocked by:
An empty environment
Metal mirrors
Other multi-reflection devices
Remove any obstacles and move the device to a different area.
Error S1: Battery Error. Refer to Owner's
Manual or App for help.
- Open the battery compartment and check whether the battery is connected and restart
the device.
- Battery Temperature may be too high or low; wait until the battery falls to normal
temperatures before usage (0 ° ~ 40 ° C/C 32 ° F to 104 ° F).
- If the issue persists, contact customer support for help.
Error S2: Wheel Module Error.
Refer to Owner's Manual or App for help.
- Check whether the wheels are stuck or dust is trapped inside before restarting the
device.
- If the issue persists, contact customer support for help.
Error 19: Charging Dock blocked by surrounding
obstacles
Charging Dock is blocked by obstacles, clear any obstacles around the Charging Dock
and try again.
Voice Prompt Cause and Solution
Loading ...
Loading ...
Loading ...