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English - 41
07 TROUBLESHOOTING
Problem Cause Action
There are sparks
during cooking.
Metal containers
are used during
the oven/thawing
functions.
Do not use metal
containers.
When power is
connected, the oven
immediately starts
to work.
The door is not
properly closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power or power
socket is not properly
grounded.
Make sure the power and
power socket are properly
grounded.
1. Water drips.
2. Steam emits
through a door
crack.
3. Water remains in
the oven.
There may be water
or steam in some
cases depending on
the food. This is not
an oven malfunction.
Let the oven cool and
then wipe with a dry dish
towel.
The brightness
inside the oven
varies.
Brightness changes
depending on power
output changes
according to
function.
Power output changes
during cooking are not
malfunctions. This is not
an oven malfunction.
Cooking is finished,
but the cooling fan
is still running.
To ventilate the
oven, the cooling fan
continues to run for
about 3 minutes after
cooking is complete.
This is not an oven
malfunction.
Problem Cause Action
Turntable
While turning, the
turntable comes out
of place or stops
turning.
There is no roller
ring, or the roller ring
is not properly in
place.
Install the roller ring and
then try again.
The turn table drags
while turning.
The roller ring is
not properly in
place, there is too
much food, or the
container is too
large and touches
the inside of the
microwave.
Adjust the amount of food
and do not use containers
that are too large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck
to the bottom of the
oven.
Remove any food residue
stuck to the bottom of the
oven.
Grill
Smoke comes out
during operation.
During initial
operation, smoke
may come from the
heating elements
when you first use
the oven.
This is not a malfunction,
and if you run the oven
2-3 times, it should stop.
Food is on the
heating elements.
Let the oven cool
and then remove the
food from the heating
elements.
Food is too close to
the grill.
Put the food a suitable
distance away while
cooking.
Food is not properly
prepared and/or
arranged.
Make sure food is
properly prepared and
arranged.
MC455THRCSR_SA_DE68-04172A-01_EN.indd 41 1/30/2018 3:23:24 PM
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