User Manual Samsung QN75QN900AFXZA 75” Class Neo QLED 8K Smart TV (2021)

Samsung QN75QN900AFXZA 75” Class Neo QLED 8K Smart TV (2021) - Use Manual - Use Guide PDF.
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• User Manual - (English)

Table of contents

• Guide
• Remote Control and Peripherals
• Smart Features
• TV Viewing
• Picture and Sound
• System and Support
• Troubleshooting

USER E - MANUAL

Guide

Connections

You can watch live broadcasts by connecting a coaxial cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

Source > Connection Guide

It shows you how to connect various external devices, such as video devices, game consoles, and PCs using pictures. If you select the connection method and an external device, the connection details appear.

• Audio Device: HDMI (eARC), Optical, Bluetooth, Wi-Fi, Wi-Fi Speaker Surround Setup
• Video Device: HDMI
• Smartphone: Screen Sharing (Smart View), SmartThings, Apple AirPlay, NFC on TV, Tap View
• PC: HDMI, Screen Sharing (Wireless), Apple AirPlay
• Input Device: Remote Control, Keyboard, Mouse, USB Gamepad, USB Camera, Bluetooth Device
• Game Console: HDMI
• External Storage: USB Flash Drive, Hard Disk Drive (HDD)
  • The connection method and available external devices may differ depending on the model.
  • Some functions may not be supported depending on the model or geographical area.
  • Using HDMI Troubleshooting, you can check the connection to HDMI cable and external devices (takes approximately 2 minutes)

• The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect a coaxial cable to your TV.

• An antenna connection is not necessary if you connect a cable box or satellite box.
• The port on your TV may differ from the following files depending on the product model and region.

Connecting to the Internet

You can get access to the Internet through your TV

Settings > General > Network > Open Network Settings

Configure network settings to connect to an available network

Establishing a wired Internet connection

Settings > General > Network >Open Network Settings > Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

• If the TV does not automatically connect to the network, refer to "Network Issues" in "Troubleshooting."
• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)

* Shielded Twisted Pair

• The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.
• This function may not be supported depending on the model.

Establishing a wireless Internet connection

Settings > General > Network >Open Network Settings > Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.

• The image on your TV may differ from the image above depending on the model and geographical area.
• If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
• If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your access point within 2 minutes. The TV will connect automatically.
• To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press the Select button.
• To disconnect Wi-Fi, select Disconnect in Settings > General > Network > Network Status.

Checking the Internet connection status

Settings > General > Network > Network Status.

View the current network and Internet status.

Resetting Your Network

Settings > General > Network > Reset Network

Turning on the TV with a mobile device

Settings > General > Network > Expert Settings > Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

• This function is available with a mobile device connected to the TV through the SmartThings app or the Apple AirPlay function.

Apple AirPlay may not be supported depending on the model or geographical area.

Connecting an IP control device to the TV

Settings > General > Network > Expert Settings > IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

• To use this function, Power On with Mobile must be turned on.
• Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and specifically for a Samsung TV and if your Wi-Fi network is password protected.
• This function may not be supported depending on the model.

Allowing to connect a wireless network

Settings > General > Network > Expert Settings > Wi-Fi

You can enable the connection to Wi-Fi.

• To connect a wireless network, the function must be active.

Changing the name of the TV

Settings > General > System Manager > Device Name

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.

Screen Sharing (Smart View) with your Mobile Device

You can watch the screen of your mobile device on the TV screen through Smart View, Tap View or Multi View.

For information on how to share the screen with your mobile device, refer to Source > Connection Guide > Smartphone > Screen Sharing (Smart View).

• To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote control.
• Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Source Connection Guide > Smartphone > Apple AirPlay.
  • This function may not be supported depending on the model or geographical area
• The screen sharing function (Smart View/Apple AirPlay) on your mobile device appears on Multi View of the TV (or the screen on your mobile device).
  • This function may not be supported depending on the model or geographical area.

Using Tap View

By tapping the mobile device on your TV, you can watch Multi View or mobile device's screen through the TV screen.

• This function may not be supported depending on the model.
• This function is available in Samsung mobile devices with Android 8.1 or higher.

1 . Enable Tap View on your mobile device

• For more information about imformation refer to 'Enabling Tap View'.

2. Turn on the screen of your mobile device.

3. Tap your mobile device on the TV. The TV screen switches to Multi View or mobile device's screen.

• When you perform Tap View in Ambient Mode feature or Art mode (only in The Frame models), only the mobile device's screen appears on the TV.

4. Watch Multi View or mobile device's screen on the TV screen.

• The displayed TV screen may differ depending on the model.
• This function enables mirroring (Smart View) by detecting vibrations generated when you tap the mobile device on the TV.
• Be sure to tap away from the TV screen and bezel corners. It may scratch or break the TV or mobile device screen.
• We recommend using your mobile device with the cover in place and lightly tap it on any external edge of the TV.

Enabling Tap View

Enable Tap View in the SmartThings app.

• Depending on the SmartThings app version, you may need to register the TV with your mobile device.
• This function may not be supported depending on the model.

1. Launch the SmartThings app on your mobile device.

2. Select Settings () in SmartThings app on your mobile device.

3. Set Tap View to on.

• Upon connection for the first time, select Allow on a pop-up window of the TV.

Using Multi View

Multi View

• This function may not be supported depending on the model.

You can view multiple content items through Multi View.

To start the function, select Multi View, and then select the content to add in Select content. or select a desired combination in Preset at the top of Multi View. Or run screen sharing (Smart View/Apple AirPlay) for your mobile device.

• This function can be started or stopped by pressing the button on the Samsung Smart Remote.
• When the button is available on the Samsung Smart Remote, You can enter the Multi View function by pressing its button.
• The multiple view for 3 to 5 content items is supported with some models including QN8**A and QN9**A. When you press the button in Multi View mode, the Multi View preview screen appears above the bottom of the screen. By selecting the content in the Multi View preview screen, 3-5 contents can be displayed in Multi View mode.
• This function operates only by TV broadcasts, external devices, or apps that support Multi View.
• While running Multi View, app casting from your mobile device is run on Multi View. This function is not available in some apps.
• In some models, you can view the image on the camera connected to the SmartThings app of your mobile device.
• Q-Symphony is not supported by Multi View.
• When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker, not from the receiver or Soundbar.

When Multi View is running, press the Select button to configure the following menus.

This function and the provided options for each menu icon may not be available depending on the model and region.

• (Select content.)

You can select from the content list displayed above.

After selecting a content item, you can control the screen or change the app and source.

• Select App/Source (Content Selection Mode)

You can change the content for the selected window. To enter Content Selection Mode, press and hold the Select button on the Samsung Smart Remote.

• (Change screen size.)

Selects the desired size of Multi View.

• (Set Picture-in-Picture.)

Selects the position of a small screen on the full screen. The focusing left or right screen appears as small window.

This function may not be supported depending on the model

• (Listen to the sound from two screens.)

You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.

This function may not be supported depending on the model.

• (Delete screen.)

You can delete the selected screen.

This function may not be supported depending on the model.

• (Connect Bluetooth Speaker.)

You can hear the sound by connecting the Bluetooth speaker.

This function may not be supported depending on the model.

• (Exit to full screen.)

Multi View is ended and then the full screen appears.

To stop Multi View, press and hold the button on the Samsung Smart Remote. A short press of the Samsung Smart Remote's button allows you to choose whether to save exit the current layout.

• Save & Exit

You can save the layout of the current Multi View before closing the function.

The saved layout can be used after selecting it at the top of the Multi View Multi View > up directional button

Connection Cables for External Devices

You can view detailed information about the connection cables for external devices that can be connected to the TV.

Each cable simultaneously transmits digital video and audio signals from an external device to the HDMI port on the TV. Cables are divided into various types according to the types of input or output ports on external devices.

HDMI to HDMI

HDMI to MINI HDMI

HDMI to Micro HDMI

HDMI to USB Type-C

HDMI to DisplayPort

DVI to HDMI

• DVI to HDMI cables can transmit only digital video signals and not audio signals. We recommend that you use HDMI to HDMI cables.

Optical

• Optical cables are used to transmit audio signals to external speakers with low signal loss.
• Optical cables can't transmit video signals.

Component

• Component cables transmit analogue signals.
• The video signal is separated and transmitted to the red, green, and blue terminals to provide HD (1080i) pictures. The audio signal is transmitted to the red and white terminals.

Composite

• Composite cables transmit analogue signals.
• The video signal is transmitted to the yellow terminal, and the audio signal is transmitted to the red and white terminals.

Available connection cables may differ depending on the model or geographical area.

Switching between external devices connected to the TV

You can switch between TV programs and the content of external devices.

Source

When you select a connected external device on the Source screen, the output of the selected device is displayed on the TV's screen.

• To control a device (Blu-ray player, game console, etc.) that supports universal remote control with the TV's remote control, connect the device to an HDMI port on the TV, and then turn on the device. The output displayed on the TV is automatically switched to the output of the device or you can configure universal remote control for the device automatically. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• When a USB device is connected to the USB port, a pop-up message appears that lets you switch easily to the media content listed on the device.
• This function may not be supported depending on the device and geographical area.

Editing the name and icon of an external device

Source

You can change the port name for a connected external device or add it to the Home Screen.

The image on your TV may differ from the image above depending on the model and geographical area.

1. Move the focus to a connected external device.

2. Press the up directional button. The following functions become available:

• Available functions may differ depending on the port type.

1. Universal Remote

You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.

• This function may not be supported depending on the model or geographical area.
• For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."

2. Edit

You can rename the input ports and change the device icons.

3. Information

You can view detailed information about an external device.

4. Add to Home

You can add the port of an external device to the Home Screen for quick switching.

Using additional functions

You can use the following features on the Source screen.

• PC on TV

Use the TV to access your PC via remote PC or Screen Sharing (Wireless).

For more information, refer to "Using PC on TV."

• Connection Guide

Displays device connection instructions.

For more information, refer to "Connection Guide."

• Remote Key Guide

You can view how to use the remote control.

This function may not be supported depending on the model or geographical area.

• Universal Remote

Lets you register external devices to your Samsung remote control and control them using the Remote.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."

Connection Notes

When connecting an external device, note the following:

• The number of connectors, and their names and locations may differ with the model.
• Refer to the external device's operating manual when connecting it to the TV. The number of external device connectors, and their names and locations may differ with the manufacturer.

Connection notes for HDMI

• The following types of HDMI cables are recommended:
  • High Speed HDMI Cable
  • High Speed HDMI Cable with Ethernet
  • Premium High Speed HDMI Cable
  • Premium High Speed HDMI Cable with Ethernet
  • Ultra High Speed HDMI Cable
• Use an HDMI cable with a thickness of 0.66 inches (17 mm) or less.
• Using a non-certified HDMI cable may result a blank screen or a connection error.
• Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications.
• This TV does not support HDMI Ethernet Channel. Ethernet is a Local Area Network (LAN) built with coaxial cables standardized by the IEEE.
• Use a cable shorter than 10 feet (3 m) to get the best UHD viewing quality.
• Many computer graphics adaptors do not have HDMI ports, but have DVI or DisplayPort ports instead. If your PC does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to DisplayPort cable.
• When the TV is connected to an external device, such as a DVD/BD player or a set-top box via HDMI, power sync mode will be automatically activated. In the power sync mode, the TV continues to detect and connect external devices via HDMI cable. This function can be deactivated by removing the HDMI cable of the connected device.

This function may not be supported depending on the model.

Connection notes for audio devices

• For better audio quality, it is good to use an AV receiver.
• If you connect an external audio device using an optical cable, the Sound Output setting automatically changes to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable. To manually change the Sound Output setting, do one of the following

This function may not be supported depending on the model.

- Use the Quick Settings screen to change to the connected device: Use the Select button to select Optical on the Sound Output menu. ( Settings > up directional button > Sound Output).

- Use the Settings screen to change to the connected device: Select Optical on the Sound Output menu. ( Settings > Sound > Sound Output).

Refer to the sound bar's user manual when connecting it to the TV.

• An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device's manufacturer.
• Digital audio is only available with 5.1 channel broadcasts.

Connection notes for computers

• For the resolutions supported by the TV, refer to "Read Before Connecting a Computer (Supported Resolutions)."
• If you want to connect your PC and TV wirelessly, both of them must be connected to each other on the same network.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.

Connection notes for mobile devices

• To use the Smart View function, the mobile device must support a mirroring function, such as Screen Mirroring or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device's user manual.
• The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4GHz environment. For better experience, 5.0GHz is recommended. 5GHz may not be available depending on the model.
• To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile device supports Wi-Fi Direct, refer to the mobile device's user manual.
• The mobile device and your Smart TV must be connected to each other on the same network.
• Use AirPlay if you are an iPhone or iPad user. For more information, refer to Source Connection Guide > Smartphone > Apple AirPlay.

This function may not be supported depending on the model or geographical area.

• The video or audio may stop intermittently, depending on network conditions.
• When sharing content with other network-based devices, such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality, or functionality, for example, if the network has an NAS (Network-Attached Storage) device.

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices, such as a keyboard, for ease of use.

About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)

Learn about the buttons on the Samsung Smart Remote.

Press to turn the TV on or off.

For The Frame model, When watching TV, press to switch to Art mode. In Art mode, press to switch to watching TV. Press and hold to turn off the TV completely.

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.

Each time you press this button, the colored buttons window and the virtual numeric pad are displayed alternately.

• Use this button to access additional options that are specific to the feature in use.
• Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values. Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, ZIP code and etc.

If the Color Button appears with a number strip on the screen, select the Color Button and then select a specific color by using the directional button (up, down, left, right). Use this to access additional options that are specific to the feature in use.

Press the button to directly enter the Multi View function.

Use to navigate the menu or move the focus to highlight items on the Home Screen.

Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears.

Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears.

Press to return to the Home Screen. For The Frame model,

Press in Art mode to switch to TV mode.

When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.

To use Game Bar, press and hold the button in Game Mode.

Game Bar may not be supported depending on the model or geographical area.

Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts appears.

Move the button up or down to change the channel. To see the Guide screen, press the button. Press and hold the button up or down to quickly change the channel.

Launch the app indicated by the button.

• Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless environmental conditions.
• The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
• To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you must configure universal remote control for the device. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."

About the Samsung Smart Remote (AU8 Series)

Learn about the buttons on the Samsung Smart Remote.

Press to turn the TV on or off.

Runs Voice Assistant. Press and hold the button, say a command, and then release the button to run Voice Assistant.

Press to bring up the virtual numeric pad on the screen. Use the numeric keypad to enter numeric values.

Select numbers and then select Done to enter a numeric value. Use to change the channel, enter a PIN, ZIP code and etc.

When pressed, colored buttons appear on the screen. Use this button to access additional options that are ϑΧʪʀ̈fiʀ to the feature in use.

Use to navigate the menu or move the focus to highlight items on the Home Screen.

Selects or runs a focused item. When pressed while you are watching a broadcast program, detailed program information appears.

Press to return to the previous menu. When pressed for 1 second or more, the running function is terminated. When pressed while you are watching a program, the previous channel appears.

Press to return to the Home Screen. For The Frame model,

Press in Art mode to switch to TV mode.

When pressed, the playback controls appear. Using these controls, you can control the media content that is playing.

To use Game Bar, press and hold the button in Game Mode.

Game Bar may not be supported depending on the model or geographical area.

Move the button up or down to adjust the volume. To mute the sound, press the button. When pressed for 1 second or more, the Accessibility Shortcuts appears.

Move the button up or down to change the channel. To see the Guide screen, press the button. Press and hold the button up or down to quickly change the channel.

Launch the app indicated by the button.

• Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless environmental conditions.
• The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
• To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you must configure universal remote control for the device. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI-CEC)."

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

• The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
• For more information about the Samsung Smart Remote, refer to "About the Samsung Smart Remote (QLED TV/AU9 Series or higher/The Frame)."
• For more information about the Samsung Smart Remote that comes with AU8 Series, refer to "About the Samsung Smart Remote (AU8 Series) ."

Controlling External Devices with a Samsung Remote Control - Using the Universal Remote

Control the TV and connected external devices with a Samsung remote control.

Source > Universal Remote

You can control external devices connected to the TV using a Samsung remote control. To control external devices, register them by following the instructions on the screen.

• This function may not be supported depending on the model or geographical area.
• You can also use the Anynet+ (HDMI-CEC) function to operate external Samsung devices with your TV's remote control without any additional setup. For more information, refer to "Using Anynet+ (HDMI-CEC)."
• Specific external devices connected to the TV may not support the universal remote feature.
• Do not place any obstacles in front of an external device and TV's logo. It may cause improper transmitted signals from the remote control.
• The TV memorizes both the external device and its connection port (HDMI 1, HDMI 2, etc.).
• If you have difficulty controlling external devices with the Universal Remote, try adjusting the positions of the external devices.
• This function may not operate properly depending on the TV installation environment and the features of external devices.

Using Anynet+ (HDMI-CEC)

Control an external device connected via Anynet+ (HDMI-CEC) with the remote control.

You can use the TV's remote control to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote control.

Connecting an external device through Anynet+ and using their menus

Settings > General > External Device Manager > Anynet+ (HDMI-CEC)

1. Set Anynet+ (HDMI-CEC) to On.
2. Connect an HDMI-CEC-compliant device to the TV.
3. Turn on the connected external device.

The device is automatically connected to the TV. After the connection process is finished you can access the menu of the connected device using your TV remote and control the device.

The connecting process can take up to 2 minutes to complete.

Read before connecting an Anynet+ (HDMI-CEC) device

• Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI cable. Note that some HDMI cables may not support Anynet+ (HDMI-CEC).
• You can configure the TV's Universal Remote to control third-party cable boxes, Blu-ray players, and home theaters that do not support HDMI-CEC. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• Anynet+ cannot be used to control external devices that do not support HDMI-CEC.
• The TV remote control may not work under certain circumstances. If this occurs, set up the device as an Anynet+ (HDMICEC)-enabled device again.
• Anynet+ (HDMI-CEC) works only with external devices that support HDMI-CEC, and when those devices are either in standby mode or turned on.
• Anynet+ (HDMI-CEC) can control up to 12 compliant external devices (up to 3 of the same type) except for home theaters.
• Anynet+ (HDMI-CEC) can control only one home theater system.
• To listen to 5.1 channel audio from an external device, connect the device to the TV via an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector.
• If an external device has been set up for both Anynet+ and a universal remote control, the device can be controlled only with the universal remote control.

Controlling the TV with a Keyboard, Mouse, or Gamepad

Connecting a keyboard, mouse, or gamepad to make it easier to control the TV.

Settings > General > External Device Manager > Input Device Manager

You can connect a keyboard, mouse, or gamepad to control the TV easily.

Connecting a USB keyboard, mouse, or gamepad

Plug the keyboard, mouse or gamepad cable into the USB port.

• If you connect a mouse, it is available only in the Internet app and PC on TV function.
• XInput USB gamepads are supported.
• For more information, refer to Input Device in Connection Guide (Source > Connection Guide > Input Device)

Connecting a Bluetooth keyboard, mouse, or gamepad

Settings > General > External Device Manager > Input Device Manager > Bluetooth Device List

• If your device was not detected, position the keyboard close to the TV, and then select Refresh. The TV scans for available devices again.
• If you connect a mouse, it is available only in the Internet app.
• For more information, refer to the Bluetooth device's user manual.
• This function may not be supported depending on the model or geographical area.

Using the keyboard and mouse

• Directional keys

Use to navigate the menu, or move the focus to highlight items on the Home Screen.

• Windows key

Displays the TV settings

• Enter key

Selects or runs a focused item

• ESC key

Returns to the previous screen

• F1 / F2 / F3 / F4 key

Color buttons

• F5 key

Displays the Home Screen

• F6 key

Displays the Source screen

• F7 key

Displays the Channel List

• F8 key

Mutes the sound

• F9 / F10 key

Adjusts the volume

• F11 / F12 key

Changes the channel

• Page Up / Page Down

Scrolls a web page displayed by the Internet app.

• Left-click

Available only in the Internet app.

You can click a menu or link to start a function as you do on a PC

• Right-click

Available only in the Internet app. You can use the following functions:

The options displayed in the menu may differ depending on the selected item.

Open

Open Link in New Tab

Enable Scroll Mode

The key operation may differ depending on some apps or the keyboard.

Entering Text using the On-Screen Virtual Keyboard

Use the virtual keyboard to enter text on your TV

The image on your TV may differ from the image above depending on the model and geographical area.

1.Recommended text

When you type a word you want to use as a search term, this function displays related suggestions from which you can choose one.

2.Options

Select on the virtual keyboard screen. The following options are available:

The options available may differ depending on the function running currently.

• Recommended text
• Reset Recommended Text Memory
• Accented Character Preview
• Predict Next Character (when using direction buttons)
• Language

3.Predict Next Character

Each time you type a character on the virtual keyboard, the next characters predicted to be typed are displayed. You can use the directional buttons on the remote control to select one.

Entering Text using the remote control's microphone and the on-screen virtual keyboard

When the virtual keyboard is on the screen, press and hold the button on the Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote, and then release the button. What you say appears on the screen as text.

• Entering text with your voice may not be supported for some functions.
• This function may not be supported depending on the model or geographical area.
• The Samsung Smart Remote may not be supported depending on the model or geographical area.

Smart Features

You can enjoy various apps with Smart Hub.

Using Smart Hub

View descriptions of Smart Hub's basic functions.

From Smart Hub, you can use the Internet search function, install and use various apps, view photos and videos, or listen to music stored on external storage devices, and perform more functions.

• Some Smart Hub services are paid services.
• To use Smart Hub, the TV must be connected to the Internet.
• Some Smart Hub features may not be supported depending on the service provider, language, or geographical area.
• Smart Hub service outages can be caused by disruptions in your Internet service.
• To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information. Without giving consent, you cannot use the additional features and services. You can view the entire text of the Terms & Privacy by navigating to Settings > Terms & Privacy.
• If you want to stop using Smart Hub, you can cancel the agreement. To cancel the Smart Hub service agreement, select Reset Smart Hub ( Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub).

Displaying the Home Screen

Press the button.

The image on your TV may differ from the image above depending on the model and geographical area.

On the Home Screen, you can easily run the apps you have used previously or frequently. The apps can also be moved or deleted from the screen.

1. Settings

When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons.

• e-Manual

You can open the user manual embedded in your TV.

• Intelligent Mode

In Intelligent Mode, the TV recognizes and analyzes the surroundings, noise, content, and usage patterns to provide the best viewing experience. To turn Intelligent Mode on or off, press the Select button. To set detailed options, press the up directional button, and then select Intelligent Mode Settings.

This function is supported only in QLED TV (except for Q6*A/Q5*A Series) and The Frame.

For more information, refer to "Using Intelligent Mode."

• Picture Mode

You can select the picture mode that provides the best viewing experience. To change the picture mode, press the Select button. To make fine adjustments, press the up directional button, and then select Picture Setup.

• Sound Mode

You can select a sound mode to optimize your listening experience. To change the sound mode, press the Select button. To make fi͝ʪ adjustments, press the up directional button, and then select Equalizer Setup.

• Sound Output

You can select which speakers the TV uses for audio output. To change the audio output, press the Select button. To connect to a Bluetooth speaker, press the up directional button, and then select Bluetooth Speaker List.

Connecting Bluetooth speaker may not be supported depending on the model or geographical area.

• Game Mode

You can set the Game Mode to optimize the TV screen for better gaming performance. To turn Game Mode on or off, press the Select button. To set the detailed options, press the up directional button, and then select Go to Game Mode Settings.

For more information, refer to "Setting the Viewing Environment for External Devices."

This function is only available when an external input source is being used.

• Caption

You can watch TV broadcasts with captions. To activate or deactivate the Caption function, press the Select button. To run Accessibility Shortcuts, press the up directional button, and then select Accessibility Shortcuts.

• Sleep Timer

You can turn off the TV automatically at a specific time. To change the sleep time, press the Select button. To set the specific time at which the TV turns off automatically, press the up directional button, and then select Set Up Off Timer.

• Network

You can view the current network and Internet status. Press the up directional button, and then select Network Status or Network Settings.

• Color Tone

You can select a color tone suitable for your viewing preferences. To change to a color tone that you want, press the Select button.

• Picture Clarity

You can optimize pictures that contain a lot of motions. To turn this function on or off, press the Select button. To set the detailed options, press the up directional button, and then select Picture Clarity Settings.

• Digital Output AudioFormat

You can select an output format for digital audio. Note that the Dolby Digital+ option is only available via HDMI (eARC) for external devices that support the Dolby Digital+ format.

• On Timer

You can set On Timer to turn on the TV automatically at a specific time. On Timer is only available if the Clock has been set.

This function may not be supported depending on the model or geographical area.

• Off Timer

You can set Off Timer to shut off the TV automatically at a specific time. Off Timer is only available if the Clock has been set.

This function may not be supported depending on the model or geographical area.

• Device Care

You can run Device Care to diagnose and optimize your TV. Device Care can also check and optimize the TV's storage. If any problem is found, the TV needs technical support.

• All Settings

Display the Settings menu.

These functions may not be supported depending on the model or geographical area.

2. Source

You can select an external device connected to the TV.

For more information, refer to "Switching between external devices connected to the TV."

3. Digital Butler

This function allows the TV to connect and control the detected devices in the same space.

For more information, refer to "Using Digital Butler."

This function may not be supported depending on the model or geographical area.

4. Search

You can search for channels, programs, movie titles, and apps from Smart Hub.

To use this feature, the TV must be connected to the Internet.

This function may not be supported depending on the model.

5. Apps

You can enjoy a wide range of contents, including news, sports, weather, and games by installing the corresponding apps on your TV.

To use this feature, the TV must be connected to the Internet.

For more information, refer to "Using the Apps Service."

6. Multi View

While watching the TV, you can simultaneously view multiple screens that are split.

This function may not be supported depending on the model or geographical area.

For more information, refer to "Using Multi View."

7. Ambient Mode

You can enhance your living space with decorative content that matches the surroundings or view essential realtime information, such as weather, time, and news, on the TV screen when you are not watching TV.

To return to the TV mode, press the button in Ambient Mode. To shut off the TV, press the button. In case of any The Frame model, press and hold the button.

This function may not be supported depending on the model.

For more information, refer to "Using Ambient Mode."

8. Home

This menu appears first when you press the button. Then you can quickly access Samsung Account, Notification or Privacy Choices.

The available features may differ depending on the model or geographical area.

• Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

For more information, refer to "Using a Samsung account."

• Notification

You can view a list of notification for all events that occur on your TV. A notification appears on the screen when it is time to schedule viewing, schedule recording, or when an event occurs on a registered device.

If you move the focus to notification and then press the Select button, a notification window appears on the right and the following functions are available

- Delete All

You can delete all your notifications.

- Settings

You can select services you want to be notified about.

When you select Allow sound, notifications are displayed with a notification sound.

• Privacy Choices

You can view and set the privacy policy for Smart Hub and various other services.

9. Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content, such as TV shows, dramas, and movies, in one place. Universal Guide can recommend content tailored to your preferences.

You can use this feature on your mobile device with the Samsung SmartThings app.

• To access Universal Guide, press the down directional button on the remote control in Home Screen.
• To enjoy the content from these apps on your TV, they must be installed on the TV.
• When you watch some paid content, you may need to make a payment using their associated app.
• Some content may be restricted depending on your network conditions and your subscriptions to paid channels.
• Parental control is necessary when children use this service.
• Images may look blurry depending on the service provider's circumstances.
• This function may not be supported depending on the model or geographical area.

Art

When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content, such as artworks, photos, or to display the content.

• This function is supported only in The Frame.
• For more information, refer to "Using Art Mode."

The image on your TV may differ from the image above depending on the model and geographical area.

10. Moving an item on the Home Screen

Move the focus to the app you want to move, press and hold the Select button on the remote control, and then select Move in option menu. Move the app to the desired position by pressing the left or right directional button, and then press the Select button. The selected app is moved on the Home screen.

In the region that does not support the Universal Guide, press the down directional button on the remote control.

11. Removing an item on the Home Screen

Move the focus to the app you want to delete, press and hold the Select button on the remote control, and then select Remove in option menu. The selected app is deleted.

In the region that does not support the Universal Guide, press the down directional button on the remote control.

You can add the apps you want to use often to the Home Screen using Apps. To add your favorite apps to the Home Screen, refer to "Managing installed apps."

Launching Smart Hub automatically

Settings > General Smart Features > Autorun Smart Hub.

When you set Autorun Smart Hub to on, the TV displays the Home Screen automatically when you turn the TV on. You can turn this function on or off. Press the Select button at the current menu.

Launching the last used app automatically

Settings > General > Smart Features > Autorun Last App

If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off. Press the Select button at the current menu.

This function may not be supported depending on the app.

This function may not be supported depending on the model.

Launching Samsung Business TV app automatically

Settings > General > Smart Features > Autorun Samsung Business TV App

If Autorun Samsung Business TV App is set to On, Samsung Business TV app is automatically run when you turn on the TV. You can also turn this function on or off. Press the Select button at the current menu. To use the Samsung Business TV app on your TV, install the app from Google Play Store or App Store. Use the Samsung Business TV app by following the screen instructions on the mobile device.

• When Autorun Samsung Business TV App is set to On while Autorun Last App is turned On, the Samsung Business TV app runs automatically when your TV is turned on.
• This is available in Android 6.0/iOS 9.0 or higher.
• The Samsung Business TV app on the Home Screen is installed automatically after you consent to the service agreement and the collection and use of personal information.
• This function may not be supported depending on the model or geographical area.

Automatic casting in Multi View

Settings > General > Smart Features > Autorun Multi View Casting.

When you cast content on your mobile device by using YouTube, it automatically appears in Multi View. You can turn on or off the function by pressing the Select button.

• It is available on the screen for any broadcast, external device, or app that supports Multi View.
• This function may not be supported depending on the model.

Testing Smart Hub connections

Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test

Resetting Smart Hub

Settings > Support > Device Care > Self Diagnosis > Reset Smart Hub

You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is "0000." You can set the PIN in Settings > General > System Manager > Change PIN.

Change PIN may not be supported depending on the model or geographical area.

Using a Samsung account

Create and manage your own Samsung account.

Settings > General > System Manager > Samsung Account

You can view the entire text of the Terms & Policy in Settings > General > System Manager > Samsung Account > My Account > Terms & Conditions, Privacy Policy after logging in to your Samsung account.

Follow the instructions on your TV screen to create or log in to a Samsung Account. Samsung Account can be used on TV, mobile device, and website with one ID.

Signing in to a Samsung account

Settings > General > System Manager > Samsung Account > Sign In

Creating a new account

Settings > General > System Manager > Samsung Account > Create Account

Managing your Samsung account

Settings > General > System Manager > Samsung Account > My Account

When you sign in to your Samsung account, you can use the following functions:

• Sign Out

When multiple people share the TV, you can sign out of your account to prevent others from using it.

To sign out of your Samsung Account (Settings > General > System Manager > Samsung Account) move the focus to your account's icon, and then press the Select button. When a pop-up window appears, select Sign Out

• Edit PProfile

You can edit your account information.

• To protect personal information, enter Edit Profile and then Sign-in Method is set to Enter password when ID is selected (high security).
• If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.
• When the TV is used by multiple people, turn off Stay Signed In to protect personal information.
• Payment Info

You can view or manage your payment information.

• Back up

You can back up the TV settings to your Cloud storage. When resetting or replacing the TV, you can also restore its settings with the backed-up settings.

• TV Registration

You can register the current TV or see the registered information. You can easily receive services after product registration.

• Sync Internet

Once you sign in to your Samsung account and configure the Sync Internet settings, you can share the favorites and website bookmarks that you registered on other devices.

• Remove Account

You can delete an account from the TV. Although you have deleted your Samsung account from the TV, you are not unsubscribed.

• Terms & Conditions, Privacy Policy

You can view the user agreement and privacy policy.

Using Ambient Mode

> Ambient Mode

You can enhance your living space with decorative content that matches the surroundings or view essential realtime information, such as weather, time, and news, on the TV screen when you are not watching TV.

• This function may not be supported depending on the model.
• In Ambient Mode, some functions may not be supported.

Ambient Mode browser screen

When you press the button in Ambient Mode, the Ambient Mode browser screen appears at the bottom of the screen. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings.

1.Function and content preview

When you select a category at the bottom of the screen, a preview of available functions and content appears here. To view detailed information about a content item, move the focus to it, and then press the up directional button.

2. Ambient Settings

You can connfigure the following Ambient Mode settings:

• Auto Brightness

Changes the auto brightness setting for Ambient Mode.

When this function is set to Off, the brightness level of the TV screen is not automatically adjusted in response to the surrounding light level.

• Sleep After

Sets the time when the Ambient Mode screen turns off automatically.

If there is no remote control input for the set time, the screen goes off.

• Screen Settings

You can adjust the settings such as content brightness, saturation, and color tone.

– Brightness

Adjusts the brightness of the content.

– Saturation

Adjusts the saturation of the content.

– Color Tone

Adjusts the colors of the content.

– Red Tone / Green Tone / Blue Tone

Adjusts the red, green, blue contrast

• Reset All Photos

Resets the photos imported from your mobile device or Samsung Cloud.

3. TV

You can enter the TV viewing screen.

4.Selecting a content category

You can select your preferred content and background for the Ambient Mode screen.

This function may not be supported depending on the model.

You can use the SmartThings app on your mobile device to select the desired content and then change the settings.

Available content categories may differ depending on the model or geographical area.

• Routine

Enjoy a range of routines, each displaying content to suit each part of your day or create your very own routines via the SmartThings app.

• Q Collection

Provides content that is dedicated to Samsung QLED.

• Special Edition

Allows you to enjoy creative artwork and interior design content created by the world's finest artists and designers.

• Mood

Enjoy a range of options to create the right ambience to suit your mood.

• Relaxation

Relax with a selection of calming content inspired by nature to soothe your mood.

• Décor

Allows you to select content with a sensible and beautiful design.

• My Album

Allows you to set a photo stored in your mobile device or Samsung Cloud as the wallpaper of the Ambient Mode screen.

To import photos from your mobile device or Samsung Cloud, use the SmartThings app on your mobile device.

For more information about how to configure the photo settings, select View Help. This function is available after you select a photo in the My Album category.

• Cinemagraph

Provides eye-catching content by giving repetitive movement in part of a photo.

• Info

Allows you to select essential real-time information, such as weather, temperature, time, and news.

• Artwork

Allows you to select content such as world famous photos and artwork.

• Background Theme

Allows you to select a background theme provided by Samsung.

Take a picture of a wall using the SmartThings app on your mobile device to create a custom background theme. When you use this function, there may be a delay in image transmission and optimization depending on network conditions.

You can set a background theme you created as a background of a content item. To set a background theme as the background of a content item, press the down directional button while watching the Ambient Mode screen.

• About Ambient Mode

You can view information about Ambient Mode

Applying effects to the content

When you are enjoying content in Ambient Mode, press the down directional button to change the following settings for the content:

• Weather Filter

You can add a weather effect to content.

• Time Filter

You can select any background time format for content.

• Photo Filter

You can select a photo effect for content.

• Color & Theme

Changes the color or theme of the content.

• Vibes

Selects a mood that matches the content.

• Backgrounds

Changes the background of the content.

You can use the SmartThings app on your mobile device to take a picture of a wall and create a custom background. For more information, select the How-To icon. This function may be a delay in image transmission and optimization depending on network conditions.

• Shadow Effects

Applies a shadow effect that you select to the content

Viewing detailed information about the content

When you are enjoying content in Ambient Mode, press the up directional button to view detailed information about the content.

Entering the TV viewing screen from Ambient Mode

To enter the TV viewing screen from Ambient Mode, press the button, or select TV in the Ambient Mode browser screen.

If you press the button when the TV is turned off, the TV viewing screen appears.

Using Art Mode

> Art

You can use Art mode function to display image content such as artworks or photos when you are not watching TV in full screen mode.

• Press the button on the remote control to switch to TV mode or Art mode.
• Press the button in Art mode to switch to TV mode.
• To turn off the TV completely, press and hold the button on the remote control, or press the TV Controller button at the lower right rear corner of the TV.

If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.

• In Art mode, the brightness and color tone of your TV are automatically adjusted depending on the ambient, and the TV can be automatically turned off.

The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.

• You can use Art mode settings ( > Art Settings) on the TV or SmartThings app on your mobile device to set the sensitivity of the motion detector so that the TV can detect visual changes including user movements and turn on or off automatically.

This function may not be supported depending on the model or geographical area.

• In Art mode, you can connect your mobile device to the TV using the SmartThings app on the mobile device to view photos on the mobile device.

This function may not be supported depending on the TV model or mobile device.

Supported features may differ depending on the version of the SmartThings app.

Viewing images

To view an image in Art mode, select one of the menus below. To switch to the sub menu where you can select images, press the Select button, one of the four directional buttons, or button in Art mode. Then, use the directional buttons on the remote control to move to desired image, and then press the Select button. Set appears at the bottom of the selected image, and you can view the selected image in Art mode.

While viewing images in Art Mode, you can find the detailed information about the images by pressing the down directional button on the remote control.

• Art Store

You can go to Art Store to purchase various images

The Art Store may not appear depending on the network connection status.

To purchase or appreciate images, first log in with your Samsung Account.

• Recents

You can manipulate the last selected images.

• My Collection

You can view a list of artworks and photos that you set as Favorite in Favorites. You can also select the desired ones among the images saved on an external storage device or a mobile device and save them in My Photos.

• Search

You can conveniently find the artworks by searching the artist, artwork name and etc.

• News & Events

You can find the informations about the recent news or events.

Viewing images by time

1 Use the directional buttons on the remote control to move to My Collection.

2. Use the directional buttons to move to Favorites or My Photos.

To view the images on the mobile device connected via the USB or SmartThings app, select the desired images on the connected device and then save them into My Photos.

3. Use the directional buttons on the remote control select the Start Slideshow or Start Slideshow (Random). 4. Use the directional buttons on the remote control to select the time interval at which images are to be switched, and then press the Select button.

Import images from an external storage device

1 Connect an external storage device that contains images to the TV.

2. Use the directional buttons on the remote control to move to My Collection, and then move to the connected external storage device.

3. Use the directional buttons on the remote control to move to an image, and then press the Select button.

You can select multiple images.

4. Use the directional buttons on the remote control to move to Save to My Photos at the bottom of the screen, and then press the Select button.

5. The selected image or images are saved in My Photos.

Recommended resolutions: 3840 x 2160 (16:9)

Remove images from My Collection

You can remove the saved images from My Collection.

1. Use the directional buttons on the remote control to move to My Collection.

2. Use the directional buttons on the remote control to move to Favorites or My Photos.

3. Use the directional buttons on the remote control to move to Remove, and then press the Select button.

4. Use the directional buttons on the remote control to move to an image, and then press the Select button. You can select multiple images.

5. Use the directional buttons on the remote control to move to Remove Selected at the bottom of the screen, and then press the Select button.

Buying images from Art Store

1 Use the directional buttons on the remote control to move to Art Store.

2. Use the directional buttons on the remote control to move to a topic, and press the Select button. You can select any subtopics or images on the screen.

The entry path may differ by each topic.

3. Use the directional buttons on the remote control to move to an image, and press the Select button.

4. Use the directional buttons on the remote control to move to Details at the bottom of the screen, and then select Acquire Artwork.

Displays Get Trial Membership or Free Trial if you have not joined The Art Store Membership.

5. Use the directional buttons on the remote control to select payment methods, and then press the Select button.

6. Follow the on-screen instructions to procedure payment.

Subscribing to The Art Store Membership

When you subscribe to The Art Store Membership, you can use Art Store unlimitedly and enjoy various art works by replacing them with new ones according to your preferences.

1. Use the directional buttons on the remote control to move to Art Store.

2. Use the directional buttons on the remote control to move to Membership.

3. Follow the on-screen instructions to enter your membership information.

Setting the style of the selected image

Use the directional buttons on the remote control to move to an image you want. You can use the following menus:

• Details

You can find more information about the image.

• Photo Filter

You can apply the selected filter's effect to the image according to your preferences. This function is only available for saved images on My Photos.

• Mat

You can apply various border styles and colors to the image according to your preferences.

• Favorite

You can set (or not set) an image that you prefer as a favorite item by pressing the Select button on the remote control. You can view a list of items set as your favorites in My Collection > Favorites.

- Favorite: Not set as a favorite

- Favorite: Set as a favorite

Apply a border style and a color to an image

1 Using the directional buttons on the remote control to move to the image whose border style and color you want to change, move to Mat at the bottom of the screen, and then press the Select button.

Depending on whether the image ratio is 1ࡏߧ9 or not, the border styles may differ.

2. Use the directional buttons on the remote control to select the border style and color that you want.

3. Change the border style and color, and then press the Select button to move the focus to the image.

If you want to change only either the border style or the color, change it, and then press the Select button to save the changes.

4. To save the selected border style and color, press the Select button again.

If you press the button to exit, the border style and color you changed are not saved.

Setting up Art mode

In Art mode, use the directional buttons on the remote control to move to the Settings menu item at the bottom of the screen. You can adjust the following functions:

• Brightness

Use the directional buttons on the remote control to move to Modify at the bottom of the screen, and then press the Select button. In the next screen, adjust the picture brightness. After selecting the desired settings, press the Select button on the remote control.

• Color Tone

Use the directional buttons on the remote control to move to Modify at the bottom of the screen, and then press the Select button. In the next screen, adjust the color of your displayed artwork. After selecting the desired settings, press the Select button on the remote control

• Sleep After

If no motion is detected around the TV for the set time, the TV turns off automatically. Use the directional buttons on the remote control to move to the bottom items. After selecting the desired time, press the Select button on the remote control.

Sleep After may not be supported depending on the model or geographical area

• Motion Detector

The sensitivity of the motion detector function can be adjusted. Use the directional buttons on the remote control to move to the bottom items. After selecting the desired sensitivity, press the Select button on the remote control.

may not be supported depending on the model or geographical area.

• Night Mode

When this function is turned on, the TV turns off automatically if no light is detected around the TV. Use the directional buttons on the remote control to move to the bottom items, and then turn this function on or off.

Using Art mode with the SmartThings app

Once you have installed the SmartThings app on your mobile device, you can use the following functions:

You can download the SmartThings app from Google Play Store, Samsung Apps, or the App Store.

The features or terminology may vary depending on the version of the SmartThings app.

On tablet devices, Art mode features may not be supported by the SmartThings app.

• Selecting images.
• Subscribing to The Art Store Membership.
• Creating Collage: Combine multiple images into one image.
• Applying border styles and colors to images.
• Setting the brightness for Art mode.
• Setting Sleep After: When no motion is detected for the time specified in Art mode, the TV turns off automatically.

Sleep After may not be supported depending on the model or geographical area.

• Setting Motion Detector Sensitivity: Set the sensor sensitivity so that the TV turns on automatically when motion is detected in Art mode.

Motion Detector Sensitivity may not be supported depending on the model or geographical area.

• Setting Night Mode: Set The Frame to turn off automatically if no light is detected in the room.

Precautions when using Art mode

Motion Sensor may not be supported depending on the model or geographical area

• The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion sensor as well as the brightness and color tone of the screen can be affected.
• Art mode uses algorithms to minimize image burn-in that can be caused by displaying still images on the screen for long periods of time.
• The performance of the sensor may vary depending on the TV installation and operating environment.
  • The screen brightness and color tone may be affected depending on the color of the floor on which the TV stands.
  • n an environment where special light sources other than standard light sources (halogen, fluorescent) are used, the sensor's motion recognition performance may vary depending on the positions, types, and number of the light sources.
  • If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not work normally.
  • If the TV is installed too high or too low, the sensor may not work normally.
  • The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window, or other occurrence and start operating.
• Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in Art mode, such as inputs from the remote control (Settings > General > Power and Energy Saving > Auto Power Off).
• Settings > General > System Manager > Time > Sleep Timer and Off Timer function does not work in Art mode.
• Settings > General > Power and Energy Saving > Screen Saver function does not work in Art mode.

Using PC on TV

Use the TV to access your PC via Screen Sharing (Wireless), Remote PC or Cloud Service.

Source > PC on TV

You can use the TV to access your PC via Screen Sharing (Wireless), Remote PC, or Cloud Service.

For easy computer use, connect a keyboard and a mouse to your TV in advance.

Using Screen Sharing (Wireless)

Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC.

This function is only available for PCs that support wireless screen sharing.

• Connection via Windows OS is available in Windows 10.
• Connection via Mac OS is available in AirPlay.

Using PC on TV - Easy Connection

You can easily use remote access function after installing PC on TV - Easy Connection on your PC. Follow the instructions on the screen to download and install the PC on TV - Easy Connection PC app. Then you can easily connect a remote PC.

1. Download the PC on TV - Easy Connection PC app from smsng.co/PConTV and then install it on your PC.

2. Log in with the same Samsung Account for both TV and PC.

3. When the PC is turned on and connected via the network, PC on TV's Home screen displays the PC

The PC on TV - Easy Connection PC app is available in Windows 10.

Depending on the network environment including the firewall configuration router type, and wireless signal strength, connection problems may occur, such as low speed, disconnection, or limited connection.

Connecting a Remote PC

Source > PC on TV > Remote PC

Provides Remote Desktop Connection (RDP) for remotely connecting to a PC running on Windows and Virtual Network Computing (VNC) for a PC running on Mac. To remotely connect to a PC, you must enter the IP address of the remote PC or select a saved profile. Enter a correct username and password and select a correct protocol. If there is any computer that can be accessed via the same network, the found IP and protocol are displayed.

To register a frequently used PC, move the focus to Manage User Profiles, and then press the Select button. When a popup window appears, select Add, and then enter the PC information.

When your PC enters in power saving mode, connection is not available.

It is recommended to cancel the power saving mode. It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network condition.

1. Configure your computer’s settings to use the PC on TV function

Connection to Windows via the RDP protocol is available in Windows 10 Professional or higher.

Remote connection to a PC running on Mac via the VNC protocol is only supported for Mac OS X 10.5 or later.

• Windows OS:

1) Right-click the My Computer icon on Desktop or Windows Explorer and then click Properties.

2) Click Advanced System Settings. The System Properties window appears.

3) Click the Remote tab and then select the Allow Remote Assistance connections to this computer.

• Mac OS:

1) Select Menu System Preferences and then click Sharing.

2) Select the Screen Sharing and Remote Login check box.

3) Run the resolution changing app downloaded from App Store and then change the resolution to 1440 x 900 or lower.

If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote computer.

2. Enter the required settings for connecting the computer remotely.

The image on your TV may differ from the image above depending on the model and geographical area.

1) PC/ Profile

Enter the IP address or profile of the PC you want to connect to.

• In case of Windows, when the computer to connect is within the same network (router/AP), run “cmd" command in Settings > Network and Internet > View Network properties or in Start > Run, and then run “ipconfig” to check the IPv4 address of the computer.
• In case of Mac, you can check the IP address in Settings > Remote Access
• When the TV and computer are not within the same network, it is required to know the public IP and configure the router and AP. Check whether the router connected to the computer supports port forwarding. When the company provides additional security features such as firewall, seek help from a security officer.

2) Username

Enter the Username of the computer. How to check the Username:

• Windows OS: Control Panel > User Account Control
• Mac OS: System Preferences > Users & Groups

3) Protocol

Select the Protocol for the computer’s OS. (Windows: RDP, Mac: VNC)

4) Password

Enter the password for the login account.

For use of PIN, do not enter PIN but the specified password of the computer

Playing Multimedia Content on a Remote PC

When you move the mouse cursor to the top of the screen after accessing a remote computer, the top bar appears. When the sharing folder icon is clicked in the top bar, the folders shared on Windows or Mac OS appear. You can play back any media content in a folder.

For more information, refer to "Playing pictures/video/music."

To use this function, the folder sharing option on the computer to access must have been enabled as shown below:

• Windows OS

1. Run Windows Explorer and then move to the folder to share.

2. Right-click the folder and then click Properties.

3. After the Properties window appears, click the Sharing tab and then click Advanced Sharing.

4. After the Advanced Sharing window appears, select the Share this folder check box.

• Mac OS:

1. Select Menu > System Preferences and then click Sharing.

2. Select the File Sharing check box.

3. To add a folder to share, click the Add+ button at the bottom.

4. Select a folder and then click Add+.

It is recommended to connect the wired network because the screen or sound may be interrupted depending on the network condition.

When playing a video files via a remote computer, the screen or sound breaking may be encountered.

Using Samsung DeX

Samsung DeX can be connected from the TV via wireless network.

When the mobile device does not appear on the screen, select Mobile Connection Guide and then follow the screen instructions. Some models may not be searched when connecting the TV from a mobile device through Samsung DeX. In this case, access the DeX Guide on the screen in which you can perform connection by following the screen instructions.

This function is available only on mobile devices that support the wireless Samsung DeX.

Using Microsoft 365

You can read or create a document after accessing the Microsoft 365 website.

Run the browser in full-screen mode.

URL modification is impossible in the Microsoft 365 page.

Adding the Cloud Service

Select the Add Cloud Service icon. Use the bookmarking function of the browser, you can add or delete the cloud service link to or from PC on TV.

To add the cloud service, you must be signed in to your Samsung account.

The number of cloud services that can be added to PC on TV is limited.

Using Cloud Service

You can access the cloud service by selecting the cloud service icon added to PC on TV.

The screen on the web page may differ from that of a computer.

You can copy or paste any text. Some image formats are supported.

For easy and secured login in Cloud Service, PC on TV Pass is additionally supported as well as Samsung Pass. Setting Samsung Pass or PC on TV Pass.

Set Samsung Pass or PC on TV Pass to Use in Source > PC on TV > Run the PC on TV browser (Additionally select Microsoft 365 or Add Cloud Service) > Internet Menu Settings.

PC on TV Pass allows you to easily manage the cloud service ID and password without biometric authentication on mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on your TV.

However, the log in to PC on TV Pass may not work depending on the site policy.

To securely access the cloud service, you can use the browser's automatic shutdown or clear the history logs.

Before accessing the cloud service, refer to "Read Before Using the Internet Function."

The cloud service supports the following keyboard shortcuts:

• F1: Returns to PC on TV's Home screen.
• F5: Refresh.
• F8: Mutes the sound.
• F9/F10: Adjusts the volume.
• F11: Switches between full screen or default screen.

Using the Apps Service

Download and run various apps from Smart Hub

You can enjoy a wide range of content, including news, sports, weather, and games by installing the corresponding apps on your TV.

To use this feature, the TV must be connected to the Internet.

When Smart Hub is launched for the first time, the default apps are automatically installed. The default apps may differ depending on the model or geographical area.

The image on your TV may differ from the image above depending on the model and geographical area

.1.

Go to the Samsung Account screen to create a new account or sign out of your account.

If you are signed out of your Samsung account, select Sign In to sign in.

If you want to download new apps using Apps, sign in to your Samsung account.

2.

You can search for available apps

3.

You can manage the installed apps.

Installing an app

1. Move to the app you want to install, and then press the Select button. The detailed information screen appears.

2. Select Install. When the installation is complete, the Open menu appears.

3. Select Open to run the app immediately.

You can view installed apps on the Settings screen.

If the TV's internal memory is ̈insufficient you can install some specific apps on a USB device.

You can run an app installed on a USB device only when the USB device is connected to the TV. If the USB device is disconnected while an app is running, the app is terminated.

You cannot run an app installed on a USB device on a PC or another TV.

Launching an app

You can run the app desired from Downloaded App.

The icons below appear within the selected app's icon and indicate the following:

• : The app is installed on a USB device.
• : The app has a password
• : The app needs to be updated
• : The app supports the mirroring function.

Managing installed apps

Select Settings on Apps. You can manage installed apps

The image on your TV may differ from the image above depending on the model and geographical area.

1.Removing an app

1. Select an app to delete
2. Select Delete.

The selected app is deleted.

Ensure that the related app data is also removed when you remove an app.

Standard apps cannot be uninstalled.

2.Adding apps to the Home Screen

1. Select an app to add.
2. Select Add to Home.
3. After the Home Screen appears, move the selected app to the desired location.
4. Press the Select button

The selected app is added to the Home Screen.

If the selected app is already added to the Home Screen, this function is disabled.

3.Locking and unlocking apps

1. Select an app to lock or unlock.
2. Select Lock/Unlock

The selected app is locked or unlocked.

To lock or unlock an app, enter the PIN. The default PIN is "0000." You can set the PIN in Settings > General > System Manager > Change PIN.

Change PIN may not be supported depending on the model or geographical area.

4.Moving apps

1. Select an app to move.
2. Select Move.
3. Move the app to the desired location.
4. Press the Select button.

The selected app is moved.

This function may not be supported depending on the model or geographical area

5.Reinstalling an app

1. Select the app to install again
2. Select Reinstall

Reinstallation starts

6.Checking the app information details

1. Select the app to check.
2. Select View Details

The app information screen appears

You can rate an app on the View Details screen.

7.Automatically updating apps

To automatically update the installed apps, set Auto Update to ON

Automatic update is enabled only when the TV is connected to the Internet.

Using the e-Manual

Control and read the manual embedded in your TV.

Launching the e-Manual

Settings > Support > Open e-Manual

You can view the embedded e-Manual that contains information about your TV's key features.

Some menu screens cannot be accessed from the e-Manual.

Using the buttons in the e-Manual

The image on your TV may differ from the image above depending on the model and geographical area.

1.

Select an item from the search results to load the corresponding page.

2.

Select a topic from the list of recently viewed topics.

3.

It displays the lists for each item in e-Manual.

4.

Select a keyword to navigate to the relevant page

This function may not be supported depending on the model or geographical area.

5. Device Care

Optimize and diagnose the condition of your TV. You can check and clean your storage space, diagnose problems or request technical support

Words in blue (e.g., Internet) indicate a menu item.

The image on your TV may differ from the image above depending on the model and geographical area.

6. (Try Now)

Allows you to access the corresponding menu item and try out the feature right away.

7. (Link)

Access an underlined topic referred to on an e-Manual page immediately

Using the Internet

Surf the Internet on your TV.

> Internet

When you run Internet, you can see recently viewed websites or featured recommendations. When you select a desired website, you can get immediate access to it.

• You can use the Internet function more easily after connecting a keyboard and mouse.
• You can scroll web pages with the directional pad on the Samsung Smart Remote.
• The web pages may differ from those on a PC.
• Before using the Internet, refer to "Read Before Using the Internet Function."
• The Internet app has an embedded Samsung Pass Settings ( > Internet Internet Menu Settings Samsung Pass). With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password. However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the mobile device with a Samsung account registered in Samsung Pass.

Using Digital Butler

• Depending on the TV or device position, you may not operate functions with the remote control. In this case, move the device.
• This function may not be supported depending on the model.
• This function may not be supported depending on the device type.

• When there is no device detected, the pop-up may not appear.

• Select Close. Then the device registration pop-up does not appear You can register a device in > Digital Butler > Add Device.
• Any device connected via a USB device or HDMI cable is automatically registered.
• > Digital Butler, you can see available options for each device. Supportable options may differ depending on the device.

1. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

• If you are signed out of your Samsung Account, select Sign In to sign in.

2. Settings

You can configure the Digital Butler settings.

3.Add Device

Displays the list of devices that can be registered on your TV. You can register any by selecting a device.

4.Map / List

Displays the detected devices in a map or list.

5.Device list category Available options may differ depending on the device.

Place

• Displays all places connected via the SmartThings app.

Devices near TV

• Displays all the detected devices that can be connected and controlled.

You can run the control options after selecting a desired device.

Available options may differ depending on the device.

Available devices

Playing pictures/video/music

• Language

You can change Bixby's language.

The languages of the TV and other apps will not change.

Bixby only supports some languages.

Starting the Game Bar

When Game Mode ( Settings > General > External Device Manager > (Game Mode Settings) Game Mode) is On or Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar

Shows the Input Lag of the game.

When Game Motion Plus is Off, the game operates with the minimum input lag. When you increase the values for Blur Reduction and Judder Reduction in Game Motion Plus Settings ( Settings > General > External Device Manager > Game Mode Settings > Game Motion Plus Settings ), the input lag increases.

2.FPS (Frames Per Second)

Shows the frame rate per second in real time. The frame rate changes when VRR is active.

3.HDR

Shown as On when HDR Game is being played.

4.VRR (Variable Refresh Rate)

Shows the corresponding value when FreeSync or VRR function is active.

• ON, OFF, FreeSync Premium, FreeSync Premium pro

5.Sound Output

Shows the audio device in which sound is being output. (e.g. TV speaker, Sound bar, Bluetooth headset, etc.)

6.Screen Ratio

You can change the screen ratio from 16:9) previous setting) to Ultra wide (21:9 or 32:9)

You have to set the resolution from your PC only once at first time.

The Game Bar’s Screen Ratio can be changed only when the Ultra Wide resolution is supported in a game or PC. Whether or not to support the screen ratio of 21:9 or 32:9 depends on the title of the game so be sure to consult the game company.

7.Screen Position

When setting the screen ratio to Ultra wide (21:9 or 32:9), you can use the Up/Down directional button on the remote control to move the screen up or down from the middle.

8.Game Mode Settings

Moves the menu to Game Mode Settings.

9.Troubleshooting

When any problem occurs while operating the Game Bar, see the troubleshooting guide here

Setting the Super Ultra Wide Game View

Set your PC Screen resolution to match the selected Screen Ratio in the Game Bar before activating the Super Ultra Wide Game.

Check if the game supports Ultra Wide resolution (21:9 or 32:9)

If you set the resolution on your PC for the first time, you can change the Screen Ratio through the Game Bar on your TV

Troubleshooting of the game screen and audio problems

After changing the Screen Ratio on the Game Bar, if the game screen and sound are not output properly, try to solve the problems as shown below.

• Check to see if the game supports Ultra Wide or your PC supports the Ultra Wide resolution.
• Restart the game after exiting it.
• Select the same resolution as that of the Game Bar
• When the Screen Ratio changes properly, the screen appears as shown below.

• This function is not available in the U.S.A. and Canada.
• This function may not be supported depending on the model or geographical area.
• When the Timeshift function is running, some functions are not available in > Settings > Broadcasting.
• To use Timeshift, you must connect a USB device for recording.
• Read all precautions before using the Timeshift function. For more information, refer to "Before Using the Recording and Timeshift Functions."

Buttons and functions available while recording a program or Timeshift

Review available buttons and functions of how they are used while recording a program or Timeshift.

• This function is not available in the U.S.A. and Canada
• This function may not be supported depending on the model or geographical area.
• The available buttons and functions may differ with the functions.

When you press the down directional button, the control bar appears and the following options are available:

> Settings > Support > Software Update > Auto Update

If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.

This function may take a longer time if another network function is running concurrently.

This function requires an Internet connection.

You can set the TV Controller button lock. If this function is On, you cannot use TV Controller button.

This function may not be supported depending on the model.

> Settings > General > System Manager > USB Lock

This function may not be supported depending on the model.

> Settings > General > System Manager > Usage Mode

For all other uses, select Home Mode.

Use Retail Mode only in a store. With Retail Mode, some functions are disabled, and the TV settings automatically reset after a preset amount of time.

This function may not be supported depending on the model.

When you connect external devices, such as mobile devices or tablets connected to the same network as the TV so you can share content, you can view the list of allowed devices and connected devices

• Access Notification

Set whether to display a notification when an external device such as a mobile device or tablet attempts to connect to the TV.

• Device List

Manage a list of external devices registered to the TV

This function may not be supported depending on the model

You can restore all TV settings to the factory defaults.

1. Select Reset. The security PIN entry window appears.

2. Enter the security PIN, and then select Reset. All settings are then reset. The TV turns off and on again automatically and displays the Initial Setup screen.

For more information on Reset, refer to the user manual that came with the TV

If you skipped some steps in the initial setup, run Set Up TV (Source > up directional button > TV > up directional button > Set Up TV), and then configure the settings in the steps you skipped.

Troubleshooting

If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center.

Picture Issues

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

> Settings > Support > Device Care > Self Diagnosis > Start Picture Test

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults

Testing the picture

> Settings >Support > Device Care > Self Diagnosis > Sound Test

Recording Issues

When file don't play, this may help resolve the problem.

Voice Assistant Issues

Other issues

You can diagnose issues with your TV and Smart Hub and run reset functions.

Settings > Support > Device Care > Self Diagnosis

You can use the Picture Test to help diagnose video issues and the Sound Test to diagnose sound issues. You can also view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the Smart Hub and TV factory reset functions.

• Video Test
• Picture Test
• Sound Test
• HDMI Troubleshooting
• Signal Information
• Smart Hub Connection Test
• Reset Smart Hub

Getting Support

Get help directly from Samsung if you have a problem with your TV.

Getting support through Remote Management

Settings > Support > Remote Management

After consenting to our service agreement, you can use Remote Management to access Remote Support and have a Samsung service technician diagnose your TV, correct problems, and update your TV's software remotely via the web. You can also turn Remote Management on and off.

You can also start this function by pressing and holding the button for 5 or more seconds.

See other models: QN65QN900AFXZA QN65QN800AFXZA SM-G986ULBEATT SM-G965UZBASPR MU-PT2T0B/AM
This function requires an Internet connection.

Finding the contact information for service

You can also view information by scanning the QR code of your TV.

You can also start this function by pressing and holding the button for 5 or more seconds. Continue holding the button until the customer information pop-up window appears

Settings > Support > Device Care > Request Support

You must agree to the terms and conditions for the service request.

This function may not be supported depending on the geographical area.

This function requires an Internet connection.