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16 TROUBLESHOOTING
When the motor seems to
run more than expected
Your new freezer has a large compartment to keep cool. So it is normal to frequently
hear the sound of the motor. However, to keep operation to a minimum check
the following:
• Are doors kept open too long or too often?
• Are controls set too cold? See ‘Controlling the temperature’ on pages 11.
• Have large amounts of warm food just recently been stored? Summer, festive seasons
and holidays usually mean a lot more work for your freezer.
• If the day is hot or the room is very warm, the freezer will need to run more than
normal.
• The freezer will run more that normal just after you install it or when it has been turned
off for a long time.
If the temperature in the
freezer is too warm
• Check that the appliance has enough clearance at the sides, back and top.
Refer to the installation instructions on page 7.
• Refer to ‘Controlling the temperature’ on pages 11.
• You may have kept the door open too long or too frequently.
• Food containers or packaging may be holding a door open.
If the temperature in the
freezer is too cold
• Refer to ‘Controlling the temperature’ on page 11.
• Increase the temperature to avoid high energy consumption.
If water drips on the floor The defrost water tray, (located at the back or underneath of the cabinet) may not be
properly positioned, or the drain tube may not be properly positioned to direct water
into this tray. You may need to pull the freezer away from the wall to check the tray and
tube.
If the doors will not close • Check whether the top of the freezer is tilted back 10-15mm to allow the doors to self
close.
• Check whether something is holding the door open.
Check bins are positioned correctly on slides after cleaning.
When temperature is hot/
warm on the outside and
rear side of the freezer
In normal operation, the freezer transfers heat from inside to outside of the cabinet. It is
normal for the side and rear of the freezer to feel warm/hot while operating. This will be
more noticeable during start up and hot ambient conditions.
If you still require service
If you have a problem, and the problem persists after you have made the checks mentioned above, contact your
nearest Electrolux approved Service Centre or the dealer you bought the freezer from. Be ready to quote the model
number, 9-digit PNC and 8-digit serial number, which is stated on the label inside the freezer compartment.
TROUBLESHOOTING
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