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![](https://files.manualsfile.com/44359301-envy-7855/bg5.png)
Copy issues ........................................................................................................................................................ 146
Scan issues ........................................................................................................................................................ 147
Fax issues ........................................................................................................................................................... 148
Network and connection issues ........................................................................................................................ 157
Printer hardware issues ..................................................................................................................................... 159
Get help from the printer control panel ............................................................................................................ 160
Get help from the HP Smart app ....................................................................................................................... 161
Understand printer reports ............................................................................................................................... 162
Solve problems using Web Services .................................................................................................................. 163
Maintain the printer ........................................................................................................................................... 164
Restore original factory defaults and settings ................................................................................................. 167
HP support ......................................................................................................................................................... 169
Appendix A Technical information ................................................................................................................. 171
HP Company notices .......................................................................................................................................... 172
Specications ..................................................................................................................................................... 173
Regulatory notices ............................................................................................................................................. 175
Environmental product stewardship program .................................................................................................. 184
Index ........................................................................................................................................................... 191
ENWW v
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