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10 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the support services listed in HP
support to obtain assistance.
This section contains the following topics:
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Jams and paper-feed issues
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Cartridge issues
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Printing issues
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Copy issues
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Scan issues
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Fax issues
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Network and connection issues
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Printer hardware issues
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Get help from the printer control panel
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Get help from the HP Smart app
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Understand printer reports
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Solve problems using Web Services
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Maintain the printer
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Restore original factory defaults and settings
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HP support
ENWW 129
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