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HP ENVY 7855 User Manual
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HP ENVY 7855 Photo All in One color Photo Printer
User Manual - Page 176
For ENVY 7855.
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200 pages
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How do I?
Get started
Accessibility
HP EcoSolutions (HP and the Environment)
Manage Power
Sleep mode
Auto- off
Schedule On and Off
Quiet Mode
Optimize Printing Supplies
Printer parts
Printing supplies area
Control panel and status lights
Overview of buttons and lights
Control panel display icons
Change printer settings
Dashboard
Paper basics
Recommended papers for printing
Order HP paper supplies
Tips for selecting and using paper
Load paper
Load original
Update the printer
Open the HP printer software (Windows)
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
Turn the printer off
Print
Print using the HP Smart app
Print documents using HP printer software
Print photos using HP printer software
Print on envelopes
Print on both sides (duplexing)
Print using the maximum dpi
Print from apps on mobile devices
Print from apps on mobile devices
Access printer features and troubleshooting information from mobile devices
Tips for successful printing
Copy and scan
Copy
Scan
Scan using the HP Smart app
Scan from a Windows 10 device
Scan from an Android or iOS device
Scan using HP printer software
Scan to a computer
Scan to email
Scan documents as editable text
Scan documents as editable text
Guidelines for scanning documents as editable text
Create a new scan shortcut (Windows)
Change scan settings (Windows)
Scan from the printer control panel
Scan to a computer
Scan to a memory device
Scan using Webscan
Tips for copy and scan success
Fax
Send a fax
Send a standard fax
Send a standard fax from the computer
Send a fax from a phone
Send a fax using monitor dialing
Send a fax using printer memory
Send a fax to multiple recipients
Send a fax in Error Correction Mode
Receive a fax
Receive a fax manually
Set up backup fax
Reprint received faxes from memory
Forward faxes to another number
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Set up phone book contacts
Create and edit a phone book contact
Create and edit a group phone book contact
Delete phone book contacts
Change fax settings
Configure the fax header
Set the answer mode (Auto answer)
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
Set the dial type
Set the redial options
Set the fax speed
Set the fax sound volume
Fax and digital phone services
Fax on Voice over Internet Protocol
Use reports
Print fax confirmation reports
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
Additional fax setup
Set up faxing (parallel phone systems)
Select the correct fax setup for your home or office
Case A: Separate fax line (no voice calls received)
Case B: Set up the printer with DSL
Case C: Set up the printer with a PBX phone system or an ISDN line
Case D: Fax with a distinctive ring service on the same line
Case E: Shared voice/fax line
Case F: Shared voice/fax line with voice mail
Case G: Fax line shared with computer modem (no voice calls received)
Set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
Case H: Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem
Case I: Shared voice/fax line with answering machine
Case J: Shared voice/fax line with computer modem and answering machine
Shared voice/fax line with computer dial-up modem and answering machine
Shared voice/fax line with computer DSL/ADSL modem and answering machine
Case K: Shared voice/fax line with computer dial-up modem and voice mail
Test fax setup
Web Services
What are Web Services?
Set up Web Services
Use Web Services
HP ePrint
Printer apps
Remove Web Services
Work with cartridges
Information on cartridges and the printhead
Check the estimated ink levels
Replace the cartridges
Order cartridges
Use single-cartridge mode
Store printing supplies
Cartridge warranty information
Network setup
Set up the printer for wireless communication
Before you begin
Set up the printer on your wireless network
Change the connection type
Test the wireless connection
Turn on or off the wireless capability of the printer
Change network settings
Use Wi-Fi Direct
Printer management tools
The HP Smart app
Toolbox (Windows)
HP Utility (OS X and macOS)
Embedded web server
About cookies
Open the embedded web server
Embedded web server cannot be opened
Solve a problem
Jams and paper-feed issues
Clear a paper jam
Read general instructions in the Help for clearing paper jams
Clear a print carriage jam
Read general instructions in the Help for clearing a print carriage jams
Learn how to avoid paper jams
Solve paper-feed problems
Cartridge issues
Printing issues
Fix problems with page not printing (unable to print)
Read general instructions in the Help for unable to print issues
Fix print quality issues
Read general instructions in the Help for resolving print quality issues
Copy issues
Scan issues
Fax issues
Run the fax test
What to do if the fax test failed
Troubleshoot fax problems
Read general instructions in the Help for specific fax problems
The display always shows Phone Off Hook
The printer is having problems sending and receiving faxes
The printer cannot receive faxes, but can send faxes
The printer cannot send faxes, but can receive faxes
Fax tones are recorded on my answering machine
Network and connection issues
Fix wireless connection
Find network settings for wireless connection
Fix Wi-Fi Direct connection
Fix Ethernet connection
Printer hardware issues
Get help from the printer control panel
Get help from the HP Smart app
Understand printer reports
Printer status report
Network configuration report
Print quality report
Web Services information page
Solve problems using Web Services
Maintain the printer
Clean the scanner glass
Clean the exterior
Clean the document feeder
Restore original factory defaults and settings
HP support
Technical information
HP Company notices
Specifications
System requirements
Environmental specifications
Print specifications
Scan specifications
Copy specifications
Cartridge yield
Print resolution
Regulatory notices
Regulatory model identification number
FCC statement
Notice to users in Korea
VCCI (Class B) compliance statement for users in Japan
Notice to users in Japan about the power cord
Noise emission statement for Germany
European Union Regulatory Notice
Products with wireless functionality
European telephone network declaration (Modem/Fax)
Visual display workplaces statement for Germany
Notice to users of the U.S. telephone network: FCC requirements
Notice to users of the Canadian telephone network
Notice to users of the German telephone network
Australia wired fax statement
Declaration of conformity
Regulatory information for wireless products
Exposure to radio frequency radiation
Notice to users in Canada (5 GHz)
Notice to users in Canada
Notice to users in Taiwan
Notice to users in Japan
Notice to users in Korea
Notice to users in Serbia (5 GHz)
Notice to users in Taiwan (5 GHz)
Environmental product stewardship program
Eco-Tips
European Union Commission Regulation 1275/2008
Paper
Plastics
Safety data sheets
Recycling program
HP inkjet supplies recycling program
Power consumption
Disposal of waste equipment by users
Chemical substances
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
EPEAT
Battery disposal in Taiwan
European Union Battery Directive
California Perchlorate Material Notice
The Table of Hazardous Substances/Elements and their Content (China)
SEPA Ecolabel User Information (China)
China Energy Label for Printer, Fax and Copier
Index
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Contents
Table of Contents
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Additional warr
anty options
Extended servic
e plans are a
vailabl
e for the printer at additional c
osts. Go to
www.hp.com/sup
port
, select
your c
ountry
/
region and language, then expl
ore the extended w
arranty options availabl
e for your print
er.
170
Chapter 10 Sol
ve a probl
em
ENWW
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File type: PDF
File name: 44359301_envy-7855.pdf
File size: 1.31 MB
File Language: English
Pages: 200
Author: HP
File created: 2017-12-19
Published:
2021-05-18
Updated: 2023-12-30
Verified by
Mozell Leffler
on 2023-12-30
Download File
Table of Contents
×
How do I?
7
Get started
8
Accessibility
9
HP EcoSolutions (HP and the Environment)
10
Manage Power
10
Sleep mode
10
Auto- off
11
Schedule On and Off
11
Quiet Mode
12
Optimize Printing Supplies
13
Printer parts
14
Printing supplies area
15
Control panel and status lights
16
Overview of buttons and lights
16
Control panel display icons
16
Change printer settings
18
Dashboard
18
Paper basics
19
Recommended papers for printing
19
Order HP paper supplies
20
Tips for selecting and using paper
20
Load paper
22
Load original
28
Update the printer
29
Open the HP printer software (Windows)
30
Use the HP Smart app to print, scan, and troubleshoot from an iOS, Android, or Windows 10 device
31
Turn the printer off
32
Print
33
Print using the HP Smart app
34
Print documents using HP printer software
35
Print photos using HP printer software
36
Print on envelopes
38
Print on both sides (duplexing)
40
Print using the maximum dpi
41
Print from apps on mobile devices
43
Print from apps on mobile devices
43
Access printer features and troubleshooting information from mobile devices
43
Tips for successful printing
44
Copy and scan
47
Copy
48
Scan
49
Scan using the HP Smart app
49
Scan from a Windows 10 device
49
Scan from an Android or iOS device
51
Scan using HP printer software
51
Scan to a computer
51
Scan to email
52
Scan documents as editable text
53
Scan documents as editable text
53
Guidelines for scanning documents as editable text
54
Create a new scan shortcut (Windows)
55
Change scan settings (Windows)
55
Scan from the printer control panel
56
Scan to a computer
56
Scan to a memory device
56
Scan using Webscan
57
Tips for copy and scan success
58
Fax
59
Send a fax
60
Send a standard fax
60
Send a standard fax from the computer
60
Send a fax from a phone
61
Send a fax using monitor dialing
62
Send a fax using printer memory
62
Send a fax to multiple recipients
63
Send a fax in Error Correction Mode
63
Receive a fax
65
Receive a fax manually
65
Set up backup fax
65
Reprint received faxes from memory
66
Forward faxes to another number
67
Set automatic reduction for incoming faxes
67
Block unwanted fax numbers
67
Set up phone book contacts
69
Create and edit a phone book contact
69
Create and edit a group phone book contact
69
Delete phone book contacts
70
Change fax settings
71
Configure the fax header
71
Set the answer mode (Auto answer)
71
Set the number of rings before answering
72
Change the answer ring pattern for distinctive ring
72
Set the dial type
73
Set the redial options
73
Set the fax speed
73
Set the fax sound volume
74
Fax and digital phone services
75
Fax on Voice over Internet Protocol
76
Use reports
77
Print fax confirmation reports
77
Print fax error reports
78
Print and view the fax log
78
Clear the fax log
79
Print the details of the last fax transaction
79
Print a Caller ID Report
79
View the Call History
79
Additional fax setup
81
Set up faxing (parallel phone systems)
81
Select the correct fax setup for your home or office
82
Case A: Separate fax line (no voice calls received)
84
Case B: Set up the printer with DSL
84
Case C: Set up the printer with a PBX phone system or an ISDN line
85
Case D: Fax with a distinctive ring service on the same line
86
Case E: Shared voice/fax line
87
Case F: Shared voice/fax line with voice mail
88
Case G: Fax line shared with computer modem (no voice calls received)
89
Set up the printer with a computer dial-up modem
89
Set up the printer with a computer DSL/ADSL modem
90
Case H: Shared voice/fax line with computer modem
91
Shared voice/fax with computer dial-up modem
91
Shared voice/fax with computer DSL/ADSL modem
93
Case I: Shared voice/fax line with answering machine
94
Case J: Shared voice/fax line with computer modem and answering machine
95
Shared voice/fax line with computer dial-up modem and answering machine
96
Shared voice/fax line with computer DSL/ADSL modem and answering machine
97
Case K: Shared voice/fax line with computer dial-up modem and voice mail
99
Test fax setup
100
Web Services
102
What are Web Services?
103
Set up Web Services
104
Use Web Services
106
HP ePrint
106
Printer apps
106
Remove Web Services
108
Work with cartridges
109
Information on cartridges and the printhead
110
Check the estimated ink levels
111
Replace the cartridges
112
Order cartridges
114
Use single-cartridge mode
115
Store printing supplies
116
Cartridge warranty information
117
Network setup
118
Set up the printer for wireless communication
119
Before you begin
119
Set up the printer on your wireless network
119
Change the connection type
120
Test the wireless connection
121
Turn on or off the wireless capability of the printer
122
Change network settings
123
Use Wi-Fi Direct
125
Printer management tools
128
The HP Smart app
129
Toolbox (Windows)
130
HP Utility (OS X and macOS)
131
Embedded web server
132
About cookies
132
Open the embedded web server
132
Embedded web server cannot be opened
133
Solve a problem
135
Jams and paper-feed issues
136
Clear a paper jam
136
Read general instructions in the Help for clearing paper jams
136
Clear a print carriage jam
139
Read general instructions in the Help for clearing a print carriage jams
139
Learn how to avoid paper jams
139
Solve paper-feed problems
140
Cartridge issues
141
Printing issues
143
Fix problems with page not printing (unable to print)
143
Read general instructions in the Help for unable to print issues
143
Fix print quality issues
147
Read general instructions in the Help for resolving print quality issues
147
Copy issues
152
Scan issues
153
Fax issues
154
Run the fax test
154
What to do if the fax test failed
154
Troubleshoot fax problems
158
Read general instructions in the Help for specific fax problems
158
The display always shows Phone Off Hook
158
The printer is having problems sending and receiving faxes
159
The printer cannot receive faxes, but can send faxes
160
The printer cannot send faxes, but can receive faxes
161
Fax tones are recorded on my answering machine
161
Network and connection issues
163
Fix wireless connection
163
Find network settings for wireless connection
163
Fix Wi-Fi Direct connection
163
Fix Ethernet connection
164
Printer hardware issues
165
Get help from the printer control panel
166
Get help from the HP Smart app
167
Understand printer reports
168
Printer status report
168
Network configuration report
168
Print quality report
168
Web Services information page
168
Solve problems using Web Services
169
Maintain the printer
170
Clean the scanner glass
170
Clean the exterior
171
Clean the document feeder
171
Restore original factory defaults and settings
173
HP support
175
Technical information
177
HP Company notices
178
Specifications
179
System requirements
179
Environmental specifications
179
Print specifications
179
Scan specifications
179
Copy specifications
180
Cartridge yield
180
Print resolution
180
Regulatory notices
181
Regulatory model identification number
181
FCC statement
181
Notice to users in Korea
182
VCCI (Class B) compliance statement for users in Japan
182
Notice to users in Japan about the power cord
182
Noise emission statement for Germany
182
European Union Regulatory Notice
182
Products with wireless functionality
183
European telephone network declaration (Modem/Fax)
183
Visual display workplaces statement for Germany
183
Notice to users of the U.S. telephone network: FCC requirements
184
Notice to users of the Canadian telephone network
185
Notice to users of the German telephone network
185
Australia wired fax statement
185
Declaration of conformity
186
Regulatory information for wireless products
187
Exposure to radio frequency radiation
188
Notice to users in Canada (5 GHz)
188
Notice to users in Canada
188
Notice to users in Taiwan
189
Notice to users in Japan
189
Notice to users in Korea
189
Notice to users in Serbia (5 GHz)
189
Notice to users in Taiwan (5 GHz)
189
Environmental product stewardship program
190
Eco-Tips
190
European Union Commission Regulation 1275/2008
190
Paper
191
Plastics
191
Safety data sheets
191
Recycling program
191
HP inkjet supplies recycling program
191
Power consumption
191
Disposal of waste equipment by users
192
Chemical substances
192
Declaration of the Presence Condition of the Restricted Substances Marking (Taiwan)
193
EPEAT
193
Battery disposal in Taiwan
194
European Union Battery Directive
194
California Perchlorate Material Notice
194
The Table of Hazardous Substances/Elements and their Content (China)
195
SEPA Ecolabel User Information (China)
195
China Energy Label for Printer, Fax and Copier
195
Index
197
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